Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/23/2008 | 89000 | 1 | |
| Noticed front end vibration in mercury grand prix. asked mechanic to verify if wheel bearing bad. no problem there so took to sears tire store in hemet to verify if tire problem. advised that 3 of 4 tires have tread separation and would have to be replaced at my expense even though under warranty because i did not have road hazard coverage. my dispute with service writer included assistant manager who supported his position. my position was that this was a material failure and should be covered to no avail so left store with 3 bad tires. went to temecula branch of sears where service writer immediately recognized the problem and set about changing tires under warranty to my satisfaction. these tires are bridgestone brand with 65,000 mile warranty and about 40,000 miles use. *tr | |||
| 2 | 04/01/2001 | ||
| Vehicle has no traction on wet pavements, consumer states that this has almost caused 2 accidents. *jg | |||
| 11/27/2001 | 3 | 05/01/2001 | |
| While driving any speed or when making a turn, consumer could feel tires not attaching to road and making vehicle slip, consumer lost control of vehicle, consumer had contacted dealer for tire situation, but they could not fix problem. mercury, grand marquis, 2001.*ak. consumer also stated that the rear suspension feels soft.(michelin radial f 123ap)*jb | |||
| TIRES - TREAD/BELT | |||
| 05/29/2002 | 4 | 12/01/2000 | |
| Thread separated and blew off left front tire. upon examination by goodyear tire dealers and myself it was determined that the right front tire had separated to the point of thread blow off imminent. the two rear tires were determined to be in the middle stages of thread seperation as thread had bubbles of seperation beggining to show and would fail at unknown time, but would fail.*ak | |||