Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 16770 | 04/01/2003 | 10002657 | Speed control deactivation switch adjustment service procedure. *tt | 09/10/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/07/2007 | 60000 | 1 | |
| Sudden acceleration. incident occurred in my home driveway. car lurched forward into my house, damaging the right side of my car and left side of the garage. *tr | |||
| 06/01/2004 | 55000 | 25 | 09/17/2002 |
| Car would start and die. failed to run at idle. replaced idle air sensor. event occurred at 55,000 miles.*ak | |||
| 02/09/2002 | 14510 | 2 | 01/28/2002 |
| 2001 mercury grand marquis.. sudden engine acceleration. while stopped at a traffic light, the engine accelerated at a rapid rate and had to be placed in neutral in order to return to normal idle. fortunately driver had his foot on the brake. *ak | |||
| 10/06/2003 | 37974 | 1 | 07/03/2003 |
| Car would not idle after starting. thank god it happened in driveway. towed to dealer, and dealer replaced iac valve, and cleaned fuel system. car had 37974 miles on it. purchased used on 07/03/03, was certified as used car, 33750 miles. noticed intermittent turn signal flashing when purchased. changed bulbs, no improvement. shouldn't a safety recall be issued instead of a tsb on the idle problem? *ak | |||
| 06/12/2003 | 32700 | 04/23/2003 | |
| Cruise control moves gas pedal rapidly down and back up at a rate of 1 to 2 occilations per second, at times car can be felt to jerk back and forth. dealer has made many attempts to correct the issue under warrenty but now is being told that ford will no longer pay for repairs. i feel this may be a safety issue as i do not know when the car may accelerate out of controll. | |||
| 10/20/2002 | 46000 | 2 | 11/19/2001 |
| Consumer stated the vehicle experienced sudden acceleration on numerous occasions. the acceleration stopped by itself on attempts to stop the acceleration. when on cruise going up a hill, the vehicle would accelerate rapidly when holding the accelerator up.*scc *jb | |||
| 10/02/2002 | 1 | ||
| While backing out of a parking lot the vehicle suddenly accelerated without prior warning. causing damage to the vehicle. the dealership is aware of the problem. mr | |||
| 08/15/2001 | 08/13/2001 | ||
| When shifting from park to reverse the power train will lock up or go into a severe strain similar to brakes being locked. occassionally the car will surge forward even though the trans indicator is in the reverse position. | |||
| 01/28/2002 | 1 | ||
| Consumer stated while backing out at 5 mph, vehicle suddenly accelerated, consumer was not able to stop vehicle, after about 100 ft vehicle hit a building, the vehicle was totalled, no injuries.*ak *yh | |||
| 12/14/2001 | 1 | 01/08/2001 | |
| Criuse control fails to disengage while driving at highway speed of 65 mph, causing accident and total loss of vehicle. *jg *ak | |||
| 1 | |||
| Vehicle would suddenly accelerate while idling at a stop light/sign. had no warning. would need to press hard on brakes and shift/ turn vehicle off. had been to dealer and mechanic who placed vehicle on diagnostic machine. nothing was found, even after being test driven.*ak | |||
| 06/25/2001 | 1 | 07/03/2001 | |
| When vehicle is idling at stop sign, at a red light, in gear with foot on brakes, vehicle will start accelerating. consumer has to slam on brakes to keep vehicle from jumping forward. also, has to turn key off. but, this problem only happens intermittently. *ak *yh | |||
| 10/05/2001 | |||
| Vehicle suddenly accelerated when applying brakes to stop at approaching stop light, this occurred for second time. vehicle taken to dealer.on first occasion dealer was unable to locate cause. on second occasion dealer replaced transmission. feel free to provide any further information on this matter. *ak | |||
| 03/06/2001 | 1 | 02/28/2001 | |
| While driving at 10 mph engine started to race really loud, consumer turned key off, and hit brakes immediately and stopped. consumer towed vehicle to dealer, and currently it has worked. *ak the motor started racing following a loud noise, and went out of control. the problem appears to be a factry defect. *yh | |||
| 1 | |||
| Vehicle experienced sudden acceleration while slowing down for a red light, the speed control has been disconnected. nlm | |||
| 01/14/2001 | 3 | 01/08/2001 | |
| Vehicle has accelerated 3 times when consumer wanted to slow down. applied brakes, but was not able to slow down. finally, had to take vehicle out of gear to slow down. dealer cannot find cause. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 04/10/2007 | 25000 | 1 | |
| Tl - the vehicle was a 2001 mercury grand marquis. while driving the gas pedal became stuck. the vehicle then side swiped two other vehicles. the vehicle went off the road and hit a tree. the passenger side front was damaged. the air bags did not deploy. the failure mileage was 25,000. the passenger and driver sustained injuries. the vehicle was towed. pictures were taken ,and a police report was filed. *ak | |||
| 06/07/2004 | 25000 | 1 | |
| While applying brakes vehicle accelerated . as a result, the vehicle collided into a cement wall at 80 mph. air bags deployed. occupants wer both taken to intensive care unit. *ak | |||
| 04/17/2004 | 45000 | 2 | 01/13/2002 |
| Sudden acceleration. *ak | |||
| 04/26/2002 | 2 | 05/01/2001 | |
| While driving vehicle and upon backing out of driveway consumers foot slipped off gas pedal, could not find brake pedal to stop vehicle. consumer hit a parked vehicle.*ak consumers foot became engaged with the ledge of the gas pedal as he was attempting to put on brakes while backing out of the driveway. *jg | |||