Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 02175 | 09/02/2002 | 10008579 | Restraint system-air bag deployment strategy with advanced restraint system. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/05/2012 | |||
| I swerved to avoid an animal in the road and hit a telephone pole head on at 35 mph. my air bags never deployed. the front end of the car was crumpled well into the engine compartment. the police, fire dept and emt's were all very surprised the air bags did not deploy. i have sustained some injuries but nothing life threatening. (cracked ribs, soft tissue damage, lower back injury). no other vehicles were involved in the accident. | |||
| 10/30/2011 | 130000 | ||
| Tl-the contact owned a 2002 mercury grand marquis. the contact stated that the vehicle was involved in a rollover crash and the driver | |||
| 10/30/2011 | 130000 | ||
| Tl- the contact owns a 2002 mercury grand marquis. the contact stated the vehicle was in a rollover accident and the driver side air bag did not deploy. the rollover was caused by the vehicle going of the road. the contact did not know the speed. the vehicle was determined to be destroyed. the police and fire department came out and cut the contact out of the vehicle. the vehicle was not inspected to determine why the driver side air bag did not deploy even though the passenger side deploy. the failure mileage and current mileages were 130,000.rl | |||
| AIR BAGS - FRONTAL | |||
| 12/05/2008 | 15046 | 1 | |
| Air bags are rendered inoperative by failure of a sensor in the driver's side seat belt pretensioner. flashes code 3-4. part in question is oem number 2w7z54611b09aaa. ford advises that part is discontinued, no replacement parts available. no other explanation. this leaves two choices: drive without airbag protection or replace vehicle. this car has less than 16,000 miles on it and need not be replaced. how can a safety critical item be discontinued in less than 6 years. this part is required to be replaced in the event of an airbag deployment and, as in my case, when the sensor failed. *tr | |||