Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/12/2010 | 85000 | ||
| Tl-the contact owns a 2003 mercury grand marquis. while driving approximately 55 mph the vehicle was involved in a single car crash in which the air bags did not deploy and the driver was thrown from the seat belt into the rear passenger seat. the police appeared on the scene and the driver was reported injured. the driver was transported by ambulance to a hospital to treat major injuries. the vehicle was destroyed and towed to a salvage yard. the vehicle was not taken to be examined for the cause of failure and was not repaired. the failure and current mileages were 85,000. sm. | |||
| 209 | 1 | 10/16/2003 | |
| While waiting for red the light to change, the vehicle suddenly accelerated. the driver could not maintain control, the vehicle jumped the curb and crashed into a ditch. *ak there was no diagnostic test performed on the vehicle. the air bag did not deploy, the electronic fuel shut off and did not engage and the seat belts did not tighten. the consumer was told that the adjustable pedals caused the accident and have caused a lot of accidents. ford claimed that fault is the driver's fault due to their foot being on both pedals at the same time. *scc *jb | |||
| 09/04/2003 | 3500 | 1 | 06/12/2003 |
| My wife hit a suburban on its driver side. our car had $6000.00 damage to the front end of our 2003 mercury marquis with only 3000 miles on it. my complaint is that the air bag did not deploy on impact, there by causing facial injury and a broken nose. *la | |||
| 8115 | 1 | ||
| While traveling at highway speed passenger side airbag inadvertently deployed. as a result passenger'a arm/back, and shoulder were injured. *ak | |||
| 08/26/2003 | 8115 | 1 | 12/12/2002 |
| When driving 60 mph, the front passenger side air bag deployed inadvertently, causing a distraction to the driver. the dealer had been notified. *ak *scc *jb | |||
| AIR BAGS - FRONTAL | |||
| 08/26/2003 | 8115 | 1 | 12/02/2002 |
| While driving 65 mph the passenger side air bag deployed without warning. as a result the passenger sustained back, right shoulder, neck and arm injuries from the deployment of the air bag . *ak *nlm *nlm *jb | |||
| 09/11/2003 | 2 | 08/11/2003 | |
| Steering wheel mounted upside down. this places the airbag in the wrong position. will be repaired today by dealer.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 12/09/2002 | 30 | 5 | |
| Vehicle air bag senor light comes on and stays on. the dealership has serviced vehicle 5 times, but is unable to correct the problem. ph | |||