Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 042111 | 11/01/2004 | 10013381 | Malfunction indicator lampand p0460 dtc in memory. *eh | 04/18/2005 | |
| 18383 | 01/01/2005 | 10013321 | Am/fm and cellular phone reception interference - service tip. *tt | 04/14/2005 | |
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 041515 | 08/09/2004 | 10011160 | Diagnostic trouble code (dtc) p0442. *tt | 01/06/2005 | |
| 18222 | 10/01/2004 | 10010733 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0460 in continuous memory. oasis. *tt | 12/07/2004 | |
| 17809 | 05/01/2004 | 10008568 | A no crank/no start. connector c192 or c146 not fully connected. *tt | 08/05/2004 | |
| 16379 | 11/01/2002 | 10008318 | Battery lamp on with diagnostic trouble code (dtc) p1246 under investigation (qsf). *tt | 07/27/2004 | |
| 17745 | 05/01/2004 | 17791 | 10008241 | Diagnostic trouble code (dtc) p1233 with possile driveability or no start condition. *tt | 07/23/2004 |
| 0476 | 01/01/2004 | 10008204 | Noise-climate control-register vent rattle with a/c blower on. *mj | 07/23/2004 | |
| 17876 | 06/01/2004 | 10008266 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0442 or p0456. *tt | 07/23/2004 | |
| 17295 | 10/01/2003 | 10004937 | Flickering electronic instrument cluster display, electronic automatic temperature control display, radio display, and/or overhead console display. *tt | 01/20/2004 | |
| 03203 | 10/13/2003 | 0398 | 10004886 | Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt | 01/14/2004 |
| 17101 | 09/01/2003 | 10004044 | Malfunction indicator lamp (mil) light on and diagnostic trouble codes (dtcs) p1405 or p1406 with no other dtcs. *tt | 11/17/2003 | |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 03142 | 12/08/2003 | 03142 | 10003742 | Battery warning lamp on with a diagnostic trouble code p1246 (generator load input failed) in the powertrain control module (pcm). *tt | 10/29/2003 |
| 16777 | 04/01/2003 | 10002661 | Malfunction indicator lamp (mil) with diagnostic trouble codes (dtc's) p0113 (intake air temperature sensor 1 circuit high input), p0114 (intake air temperature sensor 1 intermittent/erratic), or p1112 (intake air temperature circuit interm | 09/10/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/19/2010 | 95000 | ||
| While driving at dusk on my way home (with my 5 year old little girl!), my headlights shut off without warning! we were fortunate that several drivers in the oncoming lane were concerned and conscientious and flashed their high beams to signal that something was wrong. deductively, i ruled out my lights being off because the switch was on. that was until the traffic light turned red and i saw no reflection on the back of the car in front of me! i flipped the switch off then back on again to see if it was a bad connection in the switch or perhaps it was between positions and would possibly work if i repositioned it. no good! ugh, the light went green! i nervously pulled at the bright light selector to see if they worked! just in time to barely miss the suv that obviously did not see us!!! i did not let it go untill we were safe at home!!! phew!!! i guess now would be the time to change my pants! | |||
| 05/17/2010 | 143000 | ||
| The headlights go out, apparently the lcm module has failed. they will come back on intermitently. when the lights are out the driver has to hold the high beam switch for lighting. ford ought to voluntarily replace the lcm modules. | |||
| 08/11/2011 | 103000 | ||
| 2003 merc marquis low beam lights went out at 60mph unlit rurlar road. almost crashed had i not raised high beam lever on steering column. low beam opperates intermintently. diagnosed as electronic control module failure. estimated repair cost $700. if no recall, someone will die. | |||
| 03/09/2011 | 48000 | ||
| Tl* the contact owns a 2003 mercury grand marquis. the contact was driving approximately 55 to 60 mph when the head lights and the instrument panel lights failed without warning. the vehicle was not taken to the dealer for diagnosis or repairs. the contact stated that the electronic control module failed and that he would be replacing the component himself. the vehicle was not repaired. the failure and the current mileage was 48,000. | |||
| 03/09/2011 | 48000 | ||
| Tl-the contact owns a 2003 mercury grand marquis. the contact stated while driving at approximately 55 to 60 mph the head lights, and the instrumental panel lights failed without warning. the vehicle was not taken to the dealer to be diagnosed. the contact stated the electronic control module failed. the contact will replaced the electronic control module himself. the vehicle was not repaired. the failure and the current mileage was 48,000. li | |||
| 02/17/2011 | 44239 | ||
| The headlights on the car just went out. it happened more and more frequently at random times. mechanic says it is the lighting control module ( lcm ) .he stated this is a common problem for my grand marquis and crown victoias this would have been fatal for my family and i if we were on the interstate traveling at night at the speed limit. | |||
| 08/12/2008 | 75000 | ||
| I have two complaints, my first complaint is, i own a 2003 grand marquis. i have to be to work @ 3 in the morning so one day i was headed to work on a dark road and all of a sudden my light turn off by themselves. i pulled over and played with the light switch and it came back on. the next day it did it again, and i repeated the same steps. so for the third day they didn't come on at all. i took it to ford the the same day and they said it was the lcm, which would cost a estimated 750.00 dollars to replace it. i had to hold the bright lights til i saved enough money to get it replaced. my other complaint is about the a/c climate control unit, this is another major problem. one day its was working fine, then the next day it was not blowing out the proper vents , then eventually it stop working. i can feel a little air blowing out once i hit about 65 mph on the freeway. again i took it 2 ford and it would be another 650.00 to replace it. i asked around town and a lot of people are having the same problems. something needs to be done about this. if you check ebay, they do have services that rebuild both the lcm and the climate control unit for anywhere between 75.00 and 200.00 dollars. | |||
| 03/13/2009 | 60000 | ||
| Tl- the contact owns a 2003 mercury grand marquis. the contact stated that the headlights on the vehicle are very dim and have been for about one year. then the failure has progressed to where the headlights come on and then go off intermittently. the vehicle was taken for diagnosis and it was determined the light control module was defective and needed to be replaced at the owners expense. the vehicle has not been repaired. the failure mileage was approximately 60,000. the current mileage was 84,000. rd | |||
| 08/12/2008 | 75000 | ||
| I have two complaints, my first complaint is, i own a 2003 grand marquis. i have to be to work @ 3 in the morning so one day i was headed to work on a dark road and all of a sudden my light turn off by themselves. i pulled over and played with the light switch and it came back on. the next day it did it again, and i repeated the same steps. so for the third day they didn't come on at all. i took it to ford the the same day and they said it was the lcm, which would cost a estimated 750.00 dollars to replace it. i had to hold the bright lights til i saved enough money to get it replaced. my other complaint is about the a/c climate control unit, this is another major problem. one day its was working fine, then the next day it was not blowing out the proper vents , then eventually it stop working. i can feel a little air blowing out once i hit about 65 mph on the freeway. again i took it 2 ford and it would be another 650.00 to replace it. i asked around town and a lot of people are having the same problems. something needs to be done about this. if you check ebay, they do have services that rebuild both the lcm and the climate control unit for anywhere between 75.00 and 200.00 dollars. | |||
| 03/13/2009 | 60000 | ||
| Tl- the contact owns a 2003 mercury grand marquis. the contact stated that the headlights on the vehicle are very dim and have been for about one year. then the failure has progressed to where the headlights come on and then go off intermittently. the vehicle was taken for diagnosis and it was determined the light control module was defective and needed to be replaced at the owners expense. the vehicle has not been repaired. the failure mileage was approximately 60,000. the current mileage was 84,000. rd | |||
| 08/12/2008 | 75000 | ||
| I have two complaints, my first complaint is, i own a 2003 grand marquis. i have to be to work @ 3 in the morning so one day i was headed to work on a dark road and all of a sudden my light turn off by themselves. i pulled over and played with the light switch and it came back on. the next day it did it again, and i repeated the same steps. so for the third day they didn't come on at all. i took it to ford the the same day and they said it was the lcm, which would cost a estimated 750.00 dollars to replace it. i had to hold the bright lights til i saved enough money to get it replaced. my other complaint is about the a/c climate control unit, this is another major problem. one day its was working fine, then the next day it was not blowing out the proper vents , then eventually it stop working. i can feel a little air blowing out once i hit about 65 mph on the freeway. again i took it 2 ford and it would be another 650.00 to replace it. i asked around town and a lot of people are having the same problems. something needs to be done about this. if you check ebay, they do have services that rebuild both the lcm and the climate control unit for anywhere between 75.00 and 200.00 dollars. | |||
| 03/13/2009 | 60000 | ||
| Tl- the contact owns a 2003 mercury grand marquis. the contact stated that the headlights on the vehicle are very dim and have been for about one year. then the failure has progressed to where the headlights come on and then go off intermittently. the vehicle was taken for diagnosis and it was determined the light control module was defective and needed to be replaced at the owners expense. the vehicle has not been repaired. the failure mileage was approximately 60,000. the current mileage was 84,000. rd | |||
| 08/12/2008 | 75000 | ||
| I have two complaints, my first complaint is, i own a 2003 grand marquis. i have to be to work @ 3 in the morning so one day i was headed to work on a dark road and all of a sudden my light turn off by themselves. i pulled over and played with the light switch and it came back on. the next day it did it again, and i repeated the same steps. so for the third day they didn't come on at all. i took it to ford the the same day and they said it was the lcm, which would cost a estimated 750.00 dollars to replace it. i had to hold the bright lights til i saved enough money to get it replaced. my other complaint is about the a/c climate control unit, this is another major problem. one day its was working fine, then the next day it was not blowing out the proper vents , then eventually it stop working. i can feel a little air blowing out once i hit about 65 mph on the freeway. again i took it 2 ford and it would be another 650.00 to replace it. i asked around town and a lot of people are having the same problems. something needs to be done about this. if you check ebay, they do have services that rebuild both the lcm and the climate control unit for anywhere between 75.00 and 200.00 dollars. | |||
| 03/13/2009 | 60000 | ||
| Tl- the contact owns a 2003 mercury grand marquis. the contact stated that the headlights on the vehicle are very dim and have been for about one year. then the failure has progressed to where the headlights come on and then go off intermittently. the vehicle was taken for diagnosis and it was determined the light control module was defective and needed to be replaced at the owners expense. the vehicle has not been repaired. the failure mileage was approximately 60,000. the current mileage was 84,000. rd | |||
| 08/14/2010 | 45000 | ||
| The headlights go out on my 2003 mercury marquis while driving, they will go on again if i shut down the car and let it sit for about 10 minutes, but the issue will occur again once i drive for 15 - 20 minutes. this seems like a wide spread problem in this make and model, i have researched it on the internet and found dozens of complaints about this issue. | |||
| 08/14/2010 | 128000 | ||
| The head lights on my mercury grand marquis go out when i drive at night. i have searched the web for solutions to this problem. it turns out this is a recurring problem with thousands of other owners of this model. it is a serious issue when you are driving on country roads or on the interstate and your lights go out and you can't see anything. the lights usually remain off for about ten minutes or so. mercury needs to be responsible for this issue before a serious accident happens (if one hasn't already). | |||
| 08/14/2010 | 45000 | ||
| The headlights go out on my 2003 mercury marquis while driving, they will go on again if i shut down the car and let it sit for about 10 minutes, but the issue will occur again once i drive for 15 - 20 minutes. this seems like a wide spread problem in this make and model, i have researched it on the internet and found dozens of complaints about this issue. | |||
| 08/14/2010 | 128000 | ||
| The head lights on my mercury grand marquis go out when i drive at night. i have searched the web for solutions to this problem. it turns out this is a recurring problem with thousands of other owners of this model. it is a serious issue when you are driving on country roads or on the interstate and your lights go out and you can't see anything. the lights usually remain off for about ten minutes or so. mercury needs to be responsible for this issue before a serious accident happens (if one hasn't already). | |||
| 08/14/2010 | 45000 | ||
| The headlights go out on my 2003 mercury marquis while driving, they will go on again if i shut down the car and let it sit for about 10 minutes, but the issue will occur again once i drive for 15 - 20 minutes. this seems like a wide spread problem in this make and model, i have researched it on the internet and found dozens of complaints about this issue. | |||
| 08/14/2010 | 128000 | ||
| The head lights on my mercury grand marquis go out when i drive at night. i have searched the web for solutions to this problem. it turns out this is a recurring problem with thousands of other owners of this model. it is a serious issue when you are driving on country roads or on the interstate and your lights go out and you can't see anything. the lights usually remain off for about ten minutes or so. mercury needs to be responsible for this issue before a serious accident happens (if one hasn't already). | |||
| 12/14/2003 | 110000 | ||
| Headlights on 2003 mercury granmarquis will go off or will not come on at any time they may come on or may not come on at any time if they go off while the vechicle is travling on the road this could be disasterious and could lead to loss of life. the prblem started on 12/14/2009 and continued until the lcm (processor-lighting control module) was replaced on 12/30/2009 the lcm was replaced by sparton lincoln mercury, mcdonough ga.30253 the part,labor and to diagnose it cost approximately $760.00, dealer kept part car was not driven at night because of problem problem could occur at any time | |||
| 11/03/2009 | 158000 | 1 | |
| Lights turn off and will not turn on/ lights will not turn in any position. the lighting control module has been an issue for 2 years. *tr | |||
| 09/01/2009 | 38550 | 1 | |
| The lights on my 2003 mercury grand marquis turn on and off by themselves, leaving me in the dark while driving. *tr | |||
| 08/10/2009 | 52850 | 1 | |
| I am having headlight failure due to light control module(lcm/light box) issues. this issue has been previously complained about and investigated by your agency as i have found out while researching your website. there has been no events leading up to the failure. the headlights will switch off and on no matter if your driving or not. many times they will not go on at all. i am forced to stop once they go out and wait until they decide to switch back on to continue while driving at night. i reported this to ford motor company on august 10, 2009, and i was quoted a 1,000 estimate for repair by my local dealer due to the fact that there has never been a recall issued. what exactly needs to happen to get this safety issue remedied? please take a deep look into this. *tr | |||
| 06/15/2009 | 154000 | 1 | |
| 2003 grand marquis i am experiencing intermittent headlight failure while driving my 2003 mercury grand marquis. this is covered by nhtsa action pe08-066 which was recently closed without resulting in a recall. i feel your automobile headlights failing while driving is a serious safety issue. there is no question that i am going to have to pay $400-$800 to have the car repaired. lighting control module will need to be replaced to fix a relay that is worth only about $25. as a retiree on fixed income, this is a financial hardship. i called ford customer relationship center and was told i am responsible for the cost since the vehicle is beyond the warranty coverage. internet search engine on mercury headlight failure revealed this is a common problem on ltd's and mercury's especially 2003 grand marquis' and fleet ltd's. i think nhtsa closing pe08-066 has resulted in a failure to accurately address this as a serious safety concern and as a product defect and ford has failed in their customer service obligations to a past valued customer. failure seems to be a matter of not if but when this failure will occur on these vehicles. *tr | |||
| 12/10/2008 | 95100 | ||
| Tl*the contact owns a 2003 mercury grand marquis. the contact stated that the headlights would not operate while driving at night. the vehicle was taken to both an independent mechanic and the dealer. both stated that the failures were due to the electronic control module. the contact was concerned that he could not operate the vehicle at night. nhtsa investigation number pe-066 was opened for the failure; however, no verdict has yet been reached. the failure mileage was 95,100 and current mileage was 95,600. | |||
| 08/01/2005 | 1000 | 1 | |
| 2003 grand marquis developed problems with the alternator, the throttle sticking open and alignment problems.*mr there was also a rattle noise coming from the engine and the digital readout on the dash was not reading properly. *tt | |||
| 02/02/2005 | 10000 | 1 | 07/17/2003 |
| The engine revved in full throttle when the gear shifter was shifted into drive from park; resulting in a rear end collision. this occurred while in stop and go traffic in the car wash line. the repair shop failed to determined what caused the failure, but the consumer feels due through their own research that it was caused by the electrical system/cruise control. *tt | |||
| 09/16/2003 | 4 | ||
| While driving under raining conditions cruise control was not working. instrument lights panel was off, and windshield worked intermittently. dealer replaced two computers in the electrical system , but problem still occurring. *ak | |||
| 09/20/2002 | |||
| Dashboard control panel is total darkness radio, cd, clock, poor illumination. dealer has been notified. please provide further information. mr | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/08/2008 | 9152 | 5 | |
| Tl*the contact owns a 2003 mercury grand marquis. on at least five occasions, the vehicle has failed to start. during the most recent failure, the vehicle had to be towed to the dealer. the diagnosis was that the vehicle was not being driven long distances and the battery needed to be recharged. the purchase date and powertrain were unknown. the current and failure mileages were 9,152. updated 02-19-08 *bf the consumer stated was charged $200 and the problem was not corrected. the consumer further stated had to have a remote starter installed in the vehicle and the vehicle runs fine. updated 02/19/08 *tr | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 04/15/2003 | 25 | 04/03/2003 | |
| Vehicle stalled at any speed, stalled 25 times. vehicle has been examined by dealer 4 times. dealer could not duplicate the problem. vehicle had been at dealer a total of 36 days. primary computer was reset, then replaced by dealer. this did not remedy the problem.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 10/20/2003 | 6000 | 1 | |
| While parked the vehicle caught on fire under the dash. the dealer stated that the wires were the cause of the fire. *ak *nm | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 09/16/2003 | 4 | ||
| While driving under raining conditions cruise control was not working. instrument lights panel was off, and windshield worked intermittently. dealer replaced two computers in the electrical system , but problem still occurring. *ak | |||