Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 17313 | 11/01/2003 | 10008163 | Steering nibble - service tip. *tt | 07/22/2004 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 17297 | 10/01/2003 | 10004939 | Passive anti-theft system (pats) do not come with a steering wheel lock. *tt | 01/20/2004 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 16419 | 11/01/2002 | 10008346 | Power steering pump noise that may differ depending upon body style. *tt | 07/28/2004 | |
| 16802 | 04/01/2003 | 10002672 | Excessive power steering pump noise at cold start. *tt | 09/10/2003 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 16663 | 02/01/2003 | 10002513 | Power steering lower assist at low speeds / steering light feel at higher speeds. *tt | 09/04/2003 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 15920 | 05/01/2002 | 637820 | Some vehicles equipped with a passive anti-theft system (pats) may exhibit steering wheel lock and transmission shift selector that will not move out of park. *tt | 12/06/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/24/2010 | 54000 | ||
| While making a turn at an intersection in my 2003 mercury grand marquis i felt a pop in my steering wheel ,which totally left the steering wheel spinning freely in my hands. whatever broke was between the steering wheel and the firewall,because nothing moves under the hood. i was traveling about 15 to 20 mph so i was able to stop before hitting a ditch. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/11/2003 | 2 | 08/11/2003 | |
| Steering wheel mounted upside down. this places the airbag in the wrong position. will be repaired today by dealer.*ak | |||