Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY - CABLES | ||||||||||||||||
| 05V518000 | FORD MOTOR COMPANY | from 03/24/2004 to 02/11/2005 | V (Vehicle) | 98836 | 11/18/2005 | MFR | FORD MOTOR COMPANY | 11/09/2005 | 11/10/2005 | |||||||
| Defect Summary | On certain passenger vehicles, the battery cable includes a fusible link that may contact and subsequently chafe on a #2 cross member attaching bolt. | |||||||||||||||
| Consequence Summary | This condition may result in heat damage and could lead to a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the fusible link and position it away from the cross member bolt. if the fusible link has already chafed and copper wires have been exposed, the fusible link will be replaced. the recall began on november 18, 2005. owners may contact ford at 1-800-392-3673, or lincoln/mercury at 1-800-521-4140. | |||||||||||||||
| Notes | Ford recall no. 05s38. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 042423 | 12/13/2004 | 10014148 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0455 or p0457. *tt | 04/28/2005 | |
| 18383 | 01/01/2005 | 10013321 | Am/fm and cellular phone reception interference - service tip. *tt | 04/14/2005 | |
| 0523 | 02/07/2005 | 10012937 | Delayed reverse engagement. *eh | 04/04/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/28/2013 | 43165 | ||
| While driving at night, my headlights without warning, extinguished. i turned the 'high beams' on and they also failed to light. i stopped and after a few minutes, the lights came back on. i searched the internet and found that many ford crown victoria / mercury grand marquis (multiple model year) automobiles are suffering from the same problem. it is apparently a failure in the 'lighting control module' (lcm). there are many web sites that offer re-manufactured lcm's but i question why this is not a safety recall? i think that losing your headlights while driving at night would somehow qualify as a safety hazard and this should be the manufacturer's responsibility to fix this problem. | |||
| 02/09/2013 | 71000 | ||
| Tl* the contact owns a 2005 mercury grand marquis. the contact stated that while traveling 70 mph the head lights failed without warning. the contact had to use the hazard lights for illumination of the roadway. the vehicle was not taken to the dealer. the contact stated that he was a certified mechanic and believed that the lighting control module was the cause of the failure. the vehicle was not repaired. the failure and the current mileage was 71,000. | |||
| 02/09/2013 | 71000 | ||
| Tl- the contact owns a 2005 mercury grand marquis. the contact stated that while traveling 70 mph the head lights failed without warning. the contact had to use the hazard lights for illumination of the roadway. the vehicle was not taken to the dealer. the contact stated that he was a certified mechanic and believed that the lighting control module was the cause of the failure. the vehicle was not repaired. the failure and the current mileage was 71,000. kmj | |||
| 01/07/2013 | |||
| Tl- the contact owns a 2005 mercury grand marquis. the contact stated that the headlights would fail sporadically. the contact took the vehicle to the dealer and was told that the lighting control module failed. the failure caused the low and high beam headlights to fail. the vehicle was not repaired. the current mileage was 73,000. kmj | |||
| 02/09/2013 | 71000 | ||
| Tl- the contact owns a 2005 mercury grand marquis. the contact stated that while traveling 70 mph the head lights failed without warning. the contact had to use the hazard lights for illumination of the roadway. the vehicle was not taken to the dealer. the contact stated that he was a certified mechanic and believed that the lighting control module was the cause of the failure. the vehicle was not repaired. the failure and the current mileage was 71,000. kmj | |||
| 01/07/2013 | |||
| Tl- the contact owns a 2005 mercury grand marquis. the contact stated that the headlights would fail sporadically. the contact took the vehicle to the dealer and was told that the lighting control module failed. the failure caused the low and high beam headlights to fail. the vehicle was not repaired. the current mileage was 73,000. kmj | |||
| 02/09/2013 | 71000 | ||
| Tl- the contact owns a 2005 mercury grand marquis. the contact stated that while traveling 70 mph the head lights failed. there was no warning and the contact had to use the hazard lights for lighting. the vehicle had not been to the dealer, but the contact was a mechanic and felt the failure was caused by the light control module. the failure mileage and current mileages were 71,000.rl | |||
| 01/07/2013 | |||
| Tl- the coontact owns a 2005 mercury grand marquis. the contact stated that the head lights randomly go out. the contact took the vehicle to the dealer and was told the lighting control module had failed. the failure caused the low beam and high beam lights to fail. the vehicle had not been repaired. the current was 73,000.rl | |||
| 08/30/2012 | 100000 | 1 | |
| While driving my 2005,mercury,grand marquis, at night, the headlights completely went out on me...making visibility impossible...after much research on this problem,i find that alot of people are complaining of the very same problem with their mercury, grand marquis...after reading of all the complaints about this problem,i wonder why this has not been on the recall list......this is a severe safety issue!!! thank you for your prompt attention in this matter. ## vin passed ## mercury, grand marquis 2005 ## *tr | |||
| 02/06/2012 | 98500 | 1 | |
| Description of the complaint: lcm known defect: both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the lights out module on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation! *tr | |||
| 08/30/2012 | 100000 | 1 | |
| While driving my 2005,mercury,grand marquis, at night, the headlights completely went out on me...making visibility impossible...after much research on this problem,i find that alot of people are complaining of the very same problem with their mercury, grand marquis...after reading of all the complaints about this problem,i wonder why this has not been on the recall list......this is a severe safety issue!!! thank you for your prompt attention in this matter. ## vin passed ## mercury, grand marquis 2005 ## *tr | |||
| 02/06/2012 | 98500 | 1 | |
| Description of the complaint: lcm known defect: both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the lights out module on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation! *tr | |||
| 08/30/2012 | 100000 | 1 | |
| While driving my 2005,mercury,grand marquis, at night, the headlights completely went out on me...making visibility impossible...after much research on this problem,i find that alot of people are complaining of the very same problem with their mercury, grand marquis...after reading of all the complaints about this problem,i wonder why this has not been on the recall list......this is a severe safety issue!!! thank you for your prompt attention in this matter. ## vin passed ## mercury, grand marquis 2005 ## *tr | |||
| 02/06/2012 | 98500 | 1 | |
| Description of the complaint: lcm known defect: both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the lights out module on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation! *tr | |||
| 08/30/2012 | 100000 | 1 | |
| While driving my 2005,mercury,grand marquis, at night, the headlights completely went out on me...making visibility impossible...after much research on this problem,i find that alot of people are complaining of the very same problem with their mercury, grand marquis...after reading of all the complaints about this problem,i wonder why this has not been on the recall list......this is a severe safety issue!!! thank you for your prompt attention in this matter. ## vin passed ## mercury, grand marquis 2005 ## *tr | |||
| 02/06/2012 | 98500 | 1 | |
| Description of the complaint: lcm known defect: both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the lights out module on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation! *tr | |||
| 02/06/2012 | 98500 | ||
| Description of the complaint: lcm known defect: both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the lights out module on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation! | |||
| 07/21/2010 | 38362 | 1 | |
| Headlights stopped working. entire lighting control model had to be replaced. the cost of the work at the dealer was $708.47. *tr | |||
| 07/21/2010 | 38362 | ||
| Headlights stopped working. entire lighting control model had to be replaced. the cost of the work at the dealer was $708.47. | |||
| 03/10/2009 | 98278 | 1 | |
| While traveling at night on the interstate, the head lights on our 2005 mercury grand marquis quit working and we had to pull over in the emergency stopping lane. all hazard, marker lights and dash lights continued to work. after spending a few minutes on the side of the road, the head lights began to work again and we made it to our destination. i thought i might have touched something wrong at the time as i do not drive this car very often (or that maybe too much light had flashed on the light sensor on the dash and made them go out.) this is my wife's car and she uses it mostly during daytime. the car is not driven very often at night and so it was a quite a while before this happen again. it is now happening more often and after talking to others, it appears that this is much more common on grand marquis, crown vics, and towncars than i would have ever thought. i believe that this is a design defect of ford's lighting control module (lcm) part# 7z-13c788-aa and ford should have recalled and replaced these defective lcm's long before now. we have never been contacted by ford about a recall and i could not find any information about a lcm recall on ford's or any other website. since it looks like ford is not interested in my safety, i have placed an order to purchase ford's improved replacement lcm for my car. i really don't think i should have had to pay for this item to replace their obvious defective component. if ford didn't think they had a defective product, they would not have made several improvements on their lcm and re-classified it as 7z-13c788-ac instead of -aa. *tr | |||
| 03/10/2009 | 98278 | ||
| While traveling at night on the interstate, the head lights on our 2005 mercury grand marquis quit working and we had to pull over in the emergency stopping lane. all hazard, marker lights and dash lights continued to work. after spending a few minutes on the side of the road, the head lights began to work again and we made it to our destination. i thought i might have touched something wrong at the time as i do not drive this car very often (or that maybe too much light had flashed on the light sensor on the dash and made them go out.) this is my wife's car and she uses it mostly during daytime. the car is not driven very often at night and so it was a quite a while before this happen again. it is now happening more often and after talking to others, it appears that this is much more common on grand marquis, crown vicks, and towncars than i would have ever thought. i believe that this is a design defect of ford's lighting control module (lcm) part# 7z-13c788-aa and ford should have recalled and replaced these defective lcm's long before now. we have never been contacted by ford about a recall and i could not find any information about a lcm recall on ford's or any other website. since it looks like ford is not interested in my safety, i have placed an order to purchase ford's improved replacement lcm for my car. i really don't think i should have had to pay for this item to replace their obvious defective component. if ford didn't think they had a defective product, they would would not have made several improvements on their lcm and re-classified it as 7z-13c788-ac instead of -aa. | |||
| 10/19/2011 | 53000 | ||
| While driving at night the headlights will go out and would not come back on for a few min. then they will work for a little while and go out again. this is very dangerous when the headlights go out in the dark or during rainstorms. | |||
| 05/26/2012 | 147000 | ||
| I was driving home and my headlights cut off with no warning at night, they came on again for a min., but cut off this has happened 4 times since. i have to hold my bright switch down for a 30 min drive home. i have had a fuses checked, after looking on line it looks like several people have had this same issue, this is scary, considering i have 3 children. | |||
| 03/24/2012 | 101110 | ||
| At approximately 11:00 pm on 3/24/12, i suddenly lost my headlights as i was driving south through north carolina on interstate-95. i pulled into a rest area, and after a few minutes, my headlights came back on when i restarted the car. i drove for a few more hours without further incident. at approximately 8:00 pm on 3/25/12, i lost my headlights again while driving through florida. fortunately, i was only a few miles away from my motel when the incident occurred. the next morning, 3/26/12, i took my car to an independently-owned garage, and the mechanic diagnosed the problem as a defective light control module. he was able to obtain a new module from a nearby ford dealership and successfully install the module into my car. there is no question the light control module was defective because the mechanic was unable to restore my headlights by first trying to replace the headlight switch or the headlight dimmer switch. what's more, he was unable to get the defective light control module to respond to an external computer command. the repair cost $816.77. i was concerned that i suddenly lost my headlights while driving on a busy interstate highway, but even more concerned when i heard a parts specialist at the ford dealership that provided my new replacement light control module claim his dealership was replacing an average of three of these modules weekly on ford crown victoria patrol cars being driven by local police. the idea of policeman losing their healights during high speed pursuits at night made me very concerned. my concern was heightened when i started investigating the matter on the internet and read many stories similar to mine. a number of these stories suggested that ford has known about these defective light control modules for quite some time and that a recall has long been in order. thank you for your attention to this serious matter. | |||
| 03/28/2012 | 82678 | ||
| Headlight failure while driving at night. | |||
| 03/24/2012 | 101110 | ||
| At approximately 11:00 pm on 3/24/12, i suddenly lost my headlights as i was driving south through north carolina on interstate-95. i pulled into a rest area, and after a few minutes, my headlights came back on when i restarted the car. i drove for a few more hours without further incident. at approximately 8:00 pm on 3/25/12, i lost my headlights again while driving through florida. fortunately, i was only a few miles away from my motel when the incident occurred. the next morning, 3/26/12, i took my car to an independently-owned garage, and the mechanic diagnosed the problem as a defective light control module. he was able to obtain a new module from a nearby ford dealership and successfully install the module into my car. there is no question the light control module was defective because the mechanic was unable to restore my headlights by first trying to replace the headlight switch or the headlight dimmer switch. what's more, he was unable to get the defective light control module to respond to an external computer command. the repair cost $816.77. i was concerned that i suddenly lost my headlights while driving on a busy interstate highway, but even more concerned when i heard a parts specialist at the ford dealership that provided my new replacement light control module claim his dealership was replacing an average of three of these modules weekly on ford crown victoria patrol cars being driven by local police. the idea of policeman losing their healights during high speed pursuits at night made me very concerned. my concern was heightened when i started investigating the matter on the internet and read many stories similar to mine. a number of these stories suggested that ford has known about these defective light control modules for quite some time and that a recall has long been in order. thank you for your attention to this serious matter. | |||
| 03/28/2012 | 82678 | ||
| Headlight failure while driving at night. | |||
| 03/24/2012 | 101110 | ||
| At approximately 11:00 pm on 3/24/12, i suddenly lost my headlights as i was driving south through north carolina on interstate-95. i pulled into a rest area, and after a few minutes, my headlights came back on when i restarted the car. i drove for a few more hours without further incident. at approximately 8:00 pm on 3/25/12, i lost my headlights again while driving through florida. fortunately, i was only a few miles away from my motel when the incident occurred. the next morning, 3/26/12, i took my car to an independently-owned garage, and the mechanic diagnosed the problem as a defective light control module. he was able to obtain a new module from a nearby ford dealership and successfully install the module into my car. there is no question the light control module was defective because the mechanic was unable to restore my headlights by first trying to replace the headlight switch or the headlight dimmer switch. what's more, he was unable to get the defective light control module to respond to an external computer command. the repair cost $816.77. i was concerned that i suddenly lost my headlights while driving on a busy interstate highway, but even more concerned when i heard a parts specialist at the ford dealership that provided my new replacement light control module claim his dealership was replacing an average of three of these modules weekly on ford crown victoria patrol cars being driven by local police. the idea of policeman losing their healights during high speed pursuits at night made me very concerned. my concern was heightened when i started investigating the matter on the internet and read many stories similar to mine. a number of these stories suggested that ford has known about these defective light control modules for quite some time and that a recall has long been in order. thank you for your attention to this serious matter. | |||
| 03/28/2012 | 82678 | ||
| Headlight failure while driving at night. | |||
| 03/24/2012 | 101110 | ||
| At approximately 11:00 pm on 3/24/12, i suddenly lost my headlights as i was driving south through north carolina on interstate-95. i pulled into a rest area, and after a few minutes, my headlights came back on when i restarted the car. i drove for a few more hours without further incident. at approximately 8:00 pm on 3/25/12, i lost my headlights again while driving through florida. fortunately, i was only a few miles away from my motel when the incident occurred. the next morning, 3/26/12, i took my car to an independently-owned garage, and the mechanic diagnosed the problem as a defective light control module. he was able to obtain a new module from a nearby ford dealership and successfully install the module into my car. there is no question the light control module was defective because the mechanic was unable to restore my headlights by first trying to replace the headlight switch or the headlight dimmer switch. what's more, he was unable to get the defective light control module to respond to an external computer command. the repair cost $816.77. i was concerned that i suddenly lost my headlights while driving on a busy interstate highway, but even more concerned when i heard a parts specialist at the ford dealership that provided my new replacement light control module claim his dealership was replacing an average of three of these modules weekly on ford crown victoria patrol cars being driven by local police. the idea of policeman losing their healights during high speed pursuits at night made me very concerned. my concern was heightened when i started investigating the matter on the internet and read many stories similar to mine. a number of these stories suggested that ford has known about these defective light control modules for quite some time and that a recall has long been in order. thank you for your attention to this serious matter. | |||
| 03/28/2012 | 82678 | ||
| Headlight failure while driving at night. | |||
| 12/28/2011 | |||
| The lights went out while driving in the city at night. i pulled over and played with the light switch until they came back on. i had trouble with the lights several times, before i replaced the light switch on 01/04/12. on a trip to the store tonight, the lights went out again. after checking on the internet, it seems it must be the lcm module, at a cost of $700, to $900. dollars. it seems this is a very dangerous problem with ford motor co, vehicles. | |||
| 06/01/2010 | 78252 | ||
| Headlights go out or sometimes will not come on. lighting control module relay intermitten. lights go out with no warning while driving. high beams and cornering lights also inop when acting up.getting worse with time. this is a serious safty issue as it happens on freways, highways etc. we have to tap the lcm in order to get the lights back on but they go out again. this is a very expensive fix ($800) so i cant afford to have replaced. please this should be a recall. | |||
| 06/01/2011 | 50000 | ||
| Automatic controls for air conditioning/heat defective in many, many cars. mercury grand marquis 2005. serviceman tells us that there should be a recall for this item as this is a major issue nationwide! | |||
| 05/15/2011 | 72251 | ||
| My wife and i were pulling into a four lane highway at 9:30 pm in the evening, after finishing dinner. once we had approached highway speed of about 45 to 50 mph, our front head lights went out. immediately my wife pulled off the highway with our lights out, i got out of the auto to insure the lights had indeed gone out...yes, they were out black as midnight. i asked my wife to see if they would come back just for the heck of trying something. yes the lights did come back on and remained on for the remainder of our 25 minute drive. as my wife and i were driving home, she indicated to me this was not the first time, only one of several times as she was driving, it might be in the rain day or night, she never knew when it would happen, however at this time, the lights seem to go out on a regular basic. i'm going to see if the dealer can repair, what i have been lead to believe is the lcm, and to expect a charge up to $800.00+, this is a horrible accident waiting to occur, and a expense that i think merc. show absorb, with all of the problems with the same problem for several years now, i would hope a nation wide recall should take place, before the is loss of life. i thank you for your time, and i do appreciate any help you may be able to offer. kind regards, owner of the above auto, 2005 merc. grand marq. light control module, problem. | |||
| 06/02/2011 | 44300 | ||
| While driving the headlights went completely out. the high beams would only come on if you pulled the lever forward and this was only momentarily. was not able to use the switch to turn them back on. had to pull over in a parking lot because it was dark. after a few minutes the lights started to work again but soon failed again. | |||
| 05/15/2011 | 72251 | ||
| My wife and i were pulling into a four lane highway at 9:30 pm in the evening, after finishing dinner. once we had approached highway speed of about 45 to 50 mph, our front head lights went out. immediately my wife pulled off the highway with our lights out, i got out of the auto to insure the lights had indeed gone out...yes, they were out black as midnight. i asked my wife to see if they would come back just for the heck of trying something. yes the lights did come back on and remained on for the remainder of our 25 minute drive. as my wife and i were driving home, she indicated to me this was not the first time, only one of several times as she was driving, it might be in the rain day or night, she never knew when it would happen, however at this time, the lights seem to go out on a regular basic. i'm going to see if the dealer can repair, what i have been lead to believe is the lcm, and to expect a charge up to $800.00+, this is a horrible accident waiting to occur, and a expense that i think merc. show absorb, with all of the problems with the same problem for several years now, i would hope a nation wide recall should take place, before the is loss of life. i thank you for your time, and i do appreciate any help you may be able to offer. kind regards, owner of the above auto, 2005 merc. grand marq. light control module, problem. | |||
| 06/02/2011 | 44300 | ||
| While driving the headlights went completely out. the high beams would only come on if you pulled the lever forward and this was only momentarily. was not able to use the switch to turn them back on. had to pull over in a parking lot because it was dark. after a few minutes the lights started to work again but soon failed again. | |||
| 05/15/2011 | 72251 | ||
| My wife and i were pulling into a four lane highway at 9:30 pm in the evening, after finishing dinner. once we had approached highway speed of about 45 to 50 mph, our front head lights went out. immediately my wife pulled off the highway with our lights out, i got out of the auto to insure the lights had indeed gone out...yes, they were out black as midnight. i asked my wife to see if they would come back just for the heck of trying something. yes the lights did come back on and remained on for the remainder of our 25 minute drive. as my wife and i were driving home, she indicated to me this was not the first time, only one of several times as she was driving, it might be in the rain day or night, she never knew when it would happen, however at this time, the lights seem to go out on a regular basic. i'm going to see if the dealer can repair, what i have been lead to believe is the lcm, and to expect a charge up to $800.00+, this is a horrible accident waiting to occur, and a expense that i think merc. show absorb, with all of the problems with the same problem for several years now, i would hope a nation wide recall should take place, before the is loss of life. i thank you for your time, and i do appreciate any help you may be able to offer. kind regards, owner of the above auto, 2005 merc. grand marq. light control module, problem. | |||
| 06/02/2011 | 44300 | ||
| While driving the headlights went completely out. the high beams would only come on if you pulled the lever forward and this was only momentarily. was not able to use the switch to turn them back on. had to pull over in a parking lot because it was dark. after a few minutes the lights started to work again but soon failed again. | |||
| 02/10/2010 | 60000 | ||
| I have a 2005 mercury grand marque. i was driving and suddenly my headlights went out without warning. this is a very scaring situation at night. i have been looking online to see if there has been a recall, and also i took it to the ford dealer where i purchased the vehicle and they told me it was a electrical module and the cost is enormous. i don't think that me the consumer should have to bear the cost of a defect that is such a safety hazard. why haven't this matter been recalled? someone could lose their life, travelling down a dark two lane highway and suddenly you have no lights. this is very frightning. and whats more frightning is that nothing is being done about. but i will not stop until i see something done. mrs. v. | |||
| 04/03/2011 | 52000 | ||
| Tl-the contact owns a 2005 mercury grand marquis. while driving approximately 55-60 mph at night with the low beam lights on the low beam lights went out. the contact stated he turned on the high beams. the contact stated the failure happen on april 3, 2011. the vehicle was taken to an authorized dealer. the dealer advised him that the low beam modular was broken and needs to be replaced. the vehicle had not been repaired. the failure mileage was 52,000 and the current mileage was 52,500. vwb | |||
| 12/30/2010 | |||
| 2005 merc., head lights go off or don't come on for a mile or two. switch on manual or auto. dealer had car for two days, said all checked ok | |||
| 01/06/2011 | 74000 | ||
| In the last two weeks when putting turn signal on the headlights go out | |||
| 12/22/2010 | 94500 | ||
| I was driving on i-81 at night, i operated my left turn signal while accelerating to about 75 mph to pass a truck and my headlights went out. i accidently forced the high beam on by flipping the turn/high beam lever and i held the lever in that position until i could return to the right lane behind the truck and stop on the roadside. to say i thought i was going to die is not simply drama. the worst part was not knowing if my brake lights were working. while off the road, i could not duplicate the failure. i put on the low beam and proceeded on i-81. after some miles, i again tried the left turn signal and again the lights went out. this time i was ready, and used the high beam lever to get to the roadside. again i could not duplicate the failure. i exited as soon as possible, running on low beam, and the lights went out again on the ramp when i operated the left turn signal. i continued to ocala by way of atlanta, running in daylight only. i took the car to ocala ford as soon as i arrived in ocala. the dealer had the car several days and finally duplicated the failure. they replaced a module at the cost of $786.00 and said the car was safe to drive. no repair was done to the turn signal. i got the module from the dealer and sent it to nhtsa for testing to determine if it actually was defective. if not, then my car presents a risk to everyone sharing the highway with me at night, because the problem would still be there. in my opinion, sudden and catastrophic failure such as this presents fatal risk to anyone involved in a crash, including the general public. this failure has nothing to do with reasonable wear and tear, it is a design/manufacturing defect, worsened by a failure by ford to provide a diagnostic program. since the problem is intermittent, people may have already died and no trace of the failure would be found by examining the wreck. | |||
| 08/20/2010 | 41000 | ||
| The headlights of my 2005 mercury grand marquis suddenly went off and the only way to contuinue travelling was to hold the high beam flash lever. according to ford it is the automatic headlight controller and it cost 900 to repair. i almost crashed during a rain storm when the lights sunndely went off and unable to get them to come back on. driving with high beams on is dangerous and having to hold the flash lever while driving causes a safety issue as well | |||
| 05/03/2010 | 18000 | ||
| Tl- the contact owns a 2005 mercury grand marquis. the contact stated that while driving at night the headlights will go out. usually within 5 minutes or so they come back on. the vehicle was repaired in june 2010 by replacing the lighting module at her expense. this seems to have remedied the failure. the current and failure mileages were approximately 18,000. rd | |||
| 02/12/2010 | 50000 | ||
| My 2005 mercury grand marquis has automatic headlights which switch off leaving you driving in the dark. this has happend several times and when it does happen the lights do not work on manual and won't reset for several minutes. i am told through several forums that this is a lighting control module problem that ford motor company is well aware of. i am also told the repair without additional cost of diagnosis and installation runs between $400 & $600 dollars. i feel this is a serious safety issue that ford motor company is ignoring. | |||
| 04/12/2010 | 74000 | ||
| My wife was driving our 2005 mercury grand marquis after dark and the low beam headlamps went out. fortunately she was close to her destination and was able to navigate with the street lights. i don't want to think what may have happened on the interstate had she been heading home. everything checks out fine except for the light control module. dealership says this is a common problem and will cost about $500 for the part and $200 labor. we currently do not drive this car at night until we have enough money saved to get the repairs done. someone is going to die becuse of this (if it already hasn't happened - we were fortunate) | |||
| 02/15/2010 | 53000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i would like to report a serious safety issue with my 2005 mercury marquis. the headlights go off after a few minutes. they will not come back on for at least 30 minutes. this is when the light switch is turned on. the other lights stay on (parking and taillights), but the headlights go off. i did a google search on this situation today, and learned that this is occurring on several year models of mercury grand marquis and ford victorias. the problem is described on the internet as a faulty circuit board in the lcm (light control module). i took my mercury to a ford/mercury dealer today for a diagnostic test, which confirmed: diag pin test isolated to erratic relay internal to lcm modu to replace this part, i was quoted almost $800 by the dealer, installed (part price is $511). i called ford/mercury customer service today, 800-241-3673, and learned that there have been no recalls (tel. call ref. [xxx]). the ford representative gave me your website. this is a very serious problem, to be driving and have headlights suddenly go off, and remain off. it started approximately feb. 15 and continues to present. *tr | |||
| 06/01/2009 | 91000 | 1 | |
| Back in june of this year, our low beam headlights stopped working and our dealership said it would cost over $700 to fix the problem on our 2005 mercury grand marquis gs sedan. i have been out of full time work since december 2008 and i don't have the money to get it repaired. is there any other complaints against ford for this problem? *tr | |||
| 09/30/2009 | 65000 | 2 | 11/01/2005 |
| Tl*the contact owns a 2005 mercury grand marquis. while driving the exterior lights intermittently failed. as a consequence, his visibility was impaired. he was in the process of taking the vehicle to the dealer for inspection. the vehicle identification number was available. the failure and current mileages were 65,000. updated 11/10/09 *bf the lighting control module was replaced. the dealer stated it was bad. updated 11/13/09. | |||
| 12/03/2007 | 1 | 08/05/2006 | |
| 2005 mercury grand marquis caught fire. consumer states the engine ignited the fire when she turned into a parking lot. she stated that there was no apparent reason for the fire. *kb the consumer was informed the fire was due to an electrical defect. *jb | |||
| 04/04/2006 | 9500 | 1 | 05/05/2005 |
| Dt*: the contact stated while exiting the vehicle, the occupants get shocked by static electricity from the door. the dealership suggested fabric softener be sprayed in the vehicle, but this has not remedied the problem. *ak | |||
| 06/20/2005 | 1000 | 20 | 04/16/2005 |
| 2005 mercury grand marquis the horn does not work i took it to rolling hills ford in clermont floria and it still does not work | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/05/2010 | 35000 | 1 | |
| Tl*the contact owns a 2005 mercury grand marquis. while driving 5 mph out of a parking space, suddenly, the engine stalled without warning. the vehicle failed to jump start and was towed to an authorized dealer for inspection. the failure was contributed to the battery which was replaced. the contact had concerns of the safety risk involved. the failure mileage was 35,000. updated 03/19/10. *lj updated 06/18/10.*jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 11/05/2007 | 30000 | 1 | 08/05/2006 |
| I purchased a 2005 grand marques from this company. i was driving one day (11/5/07) when the vehicle caught on fire, i was lucky enough to be in front of firestone service station. as soon as i exit the vehicle the engine burst into flames. firestone along with the assistant of the charlotte fire dept came to my rescue siding that it was an electrical fire. the car was towed back to the dealer for repair. after admitting that it was a malfunction of the sensor in the heating element, insurance company was off the hook. but i'm left to fight of not wanting to repair a burnt engine and repainting the car. what i'masking for is a car of equal value. my argument is that if list on car facts, the vehicle is no longer worst what i owe. plus six weeks prior to the fire i had just paid 1500.00 for my 30,000 service. i received a responds for bbb that mercy states that it not their fault, but a manufacturer defect. i'm desperate need of assistant on what to do next. and/or what other options do i have other that excepting a repair job with no guarantee. so far i have not received my vehicle back from the dealer queen lincoln mercy, it is still been repaired. *tr | |||