Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/27/2009 | 71000 | 1 | |
| On sept. 27, 2009, i was driving down the highway when i saw what i thought was a leaf on my windshield. i later stopped and noticed that a 5 diameter section on the hood and a 3' by 8-10 section on my roof had peeled off. i went back to the dealership and the body shop foreman admitted it was a factory defect but after talking to ford was told ford would not cover it as it was out of warranty. it is a 2005 mercury marquis and it only has 71000 miles on it. *tr | |||
| 02/01/2009 | 98000 | 1 | |
| The paint on my 2005 mercury grand marquis started peeling off in february 2009, first appearing on the roof, then the hood, and around the windows. dealer states out of warranty, no coverage, but this is clearly a paint defect, as stated by a local body shop. in order to repair, paint has to be grinded down to bare metal as paint primer did not bond with metal properly. cost to repaint car is estimated at $3,000. *tr | |||
| 07/05/2005 | 1 | 06/09/2005 | |
| Dt: consumer states the overhead console came down in front of the rear view mirror blocking the top of the mirror. consumer can n' t see properly out of the mirror. he called ford and the dealer to ask if he could adjust the rearview mirror somehow in the down position. both said there was no solution for this. service dept said there had been several complaints about this same problem. *ak *jb | |||
| STRUCTURE - BODY | |||
| 03/15/2007 | 50000 | 1 | |
| Paint started peeling from my 2005 mercury grand marquis in march 2007. *tr | |||
| 12/20/2005 | 100 | 1 | 04/01/2005 |
| Dt*: the contact stated the vehicle was not equipped with quad sun visors. the original sun visors covered only one direction. the manufacturer was informed of the problem. however, the contact purchased additional sun visors to cover both the windshield and the side window at the same time. | |||