Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/06/2012 | 98500 | ||
| Description of the complaint: lcm known defect: both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the lights out module on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation! | |||
| 10/19/2011 | 53000 | ||
| While driving at night the headlights will go out and would not come back on for a few min. then they will work for a little while and go out again. this is very dangerous when the headlights go out in the dark or during rainstorms. | |||
| 11/18/2010 | 61000 | ||
| Hood was open while checking oil etc. it suddenly fell down on me without warning, have cut on my right eyebrow it could have been very seriuos if i was in anorther position. was in my garage and no wind was cause proably weak struts. have not yet check it out | |||