Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/10/2011 | 63000 | ||
| Normal driving failure started with paint pealing off and continuing nothing has been as yet to correct problem, | |||
| 01/06/2011 | 37000 | ||
| First the paint started pealing on driver side door. i thought it was tape because the window was broken, and i had to put plastice over the window until glass dealer could get window. now the hood is peeling too. the color is silver metallic it was purchased brand new in massachusetts. | |||
| 03/01/2009 | 26000 | 1 | |
| The paint on my 2007 mercury grand marquis started peeling off in march 2009, it is happening around the grill. this is clearly a paint defect, as stated by a local body shop. in order to repair, paint has to be grinded down to bare metal as paint primer did not bond with metal properly. cost to repaint car is estimated at $300. this same problem was seen in earlier model ford and mercury vehicles. it is cause by contamination on the aluminum parts before they are painted. a tsb was issued to fix this on the earlier vehicles. *tr | |||
| 03/09/2009 | 24442 | 1 | |
| When i go to apply the brakes, if my foot is not on the brake pedal just right my foot ends up on the gas pedal and my car lunges forward. this has happened quit a few times since i owned this car. i feel the brake and gas pedals are too close together. i don't know if there have been any other complaints, but i feel it is a real problem and could cause me to wreck my car. *tr | |||
| STRUCTURE - BODY | |||
| 08/20/2011 | 37423 | ||
| The car had less than 38,000 miles, it had just past the warranty period and the paint started blistering on the top, trunk and hood. | |||
| 02/08/2011 | |||
| Paint began peeling on the rear deck lid. then we noticed the roof started too. then the hood. since writing my letter to ford motor company, the problem has gotten worse. this vehicle only had 52,000 miles on it when this started and they have denied any relief. | |||
| 08/02/2010 | 40000 | ||
| Paint peeling rear bumper | |||
| 09/14/2010 | 40000 | ||
| Tl-the contact owns a 2007 mercury grand marquis. the contact stated that the paint on the vehicle has started to strip it's paint and the roof has rusted. the vehicle was inspected by a dealer and advised him that the paint was delaminating and needed to be repainted. the manufacturer was contacted and advised him that they won't assist unless the roof has totally rusted through. the vehicle has not been repaired. the failure mileage was approximately 40,000. tb | |||
| 05/05/2010 | |||
| Paint failure where the top meets the main body. the paint blisters and then peels offl. i believe it is the top coat failing; it looks like the primer is intact. i see no rust, but that may be due to the fact that the sheet metal is aluminun instead of steel. the pjrioblem continues to grow and is spreading out. i suspect that the paint application atg ford is flawed. | |||
| 03/04/2008 | 146000 | ||
| Paint blistering and peeling off the top and hood. | |||
| 11/08/2007 | 2400 | 2 | 06/13/2007 |
| Tl*the contact owns a 2007 mercury grand marquis. while driving over 50 mph with the all windows down, the vehicle shook violently. the contact took the vehicle to the dealer two times due to the failure; however, they were unable to duplicate the failure. the first time the vehicle was inspected was in november of 2007. the contact informed them that the windows were down when the failure to occured, the dealer was unable to duplicate the failure. the ford rep stated that the failure was due to wind turbulence. the failure mileage was 2,400 and current mileage was 5,500. updated 6/2/08 *cn the consumer also felt a vibration coming from the drivers seat. | |||