Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/03/2012 | 112000 | 1 | |
| Gas pedal went all the way to the floor and would not release. i kept hitting the pedal to try and release it for about 2 miles. i kept my foot on the brake to try and slow the car down, but that didn't help. the floor mat was not under the pedal because it is too short to reach it. after hitting the pedal as hard as i could numerous times it released. *tr | |||
| 09/03/2012 | 112000 | ||
| Gas pedal went all the way to the floor and would not release. i kept hitting the pedal to try and release it for about 2 miles. i kept my foot on the brake to try and slow the car down, but that didn't help. the floor mat was not under the pedal because it is too short to reach it. after hitting the pedal as hard as i could numerous times it released. | |||
| 08/02/2012 | 39000 | ||
| Tl- the contact owns a 2007 mercury grand marquis. the contact was reversing from a parking spot and when she shifted into drive, the vehicle rapidly accelerated independently and crashed into a building. the contact was not injured. the vehicle was towed to a tow lot and was not taken to the dealer for inspection or repairs. the manufacturer was not contacted. the failure and the current mileage was 39,000. kmj | |||
| 08/02/2012 | 39000 | ||
| Tl- the contact owns a 2007 mercury grand marquis. the contact stated while backing out of a parking when he shift the vehicle to driver the vehicle accelerated on its own. he crashed in to a building. no one was injured. the vehicle was towed to a tow area. the vehicle was not taken to the dealer. the manufacturer was not contacted. the failure and the current mileage was 39,000.jp | |||
| 01/07/2012 | 26093 | ||
| Tl* the contact owns a 2007 mercury grand marquis. the contact stated that the vehicle would not accelerate from a stop. the contact then shifted into reverse and the vehicle surged backward until crashing into a concrete post. the vehicle was towed home. the failure was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure and current mileages were 26,093. | |||
| 01/07/2012 | 26093 | ||
| Tl-the contact owns a 2007 mercury grand marquis. the contact stated that the vehicle would not accelerate from a stop. the contact then shifted into reverse and the vehicle surged backward until crashing into a concrete post. the vehicle was towed home. the failure was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure and current mileages were 26,093. sm. | |||
| 10/03/2011 | |||
| Speed control is not working correctly. | |||
| 01/01/1901 | 2 | ||
| Ltr fwd email fm (ny) reporting incident of sudden unintended acceleration fm owner of a 2007 mercury grand marquis, reply to massapequa park district ofc. *tgw the consumer stated while driving on the turnpike, the vehicle suddenly accelerated and he could not stop it, until he turned off the engine and coasted quite a distance. the vehicle was towed to a ford dealership and the dealer claimed there was carbon buildup in the air filter which caused the sudden acceleration. the consumer stated he experienced the same problem again. the consumer believed it is the same problem toyota's are having. *jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/17/2007 | 1 | 08/14/2007 | |
| 2007 mercury grand marquis accelerator problems. consumer states that the throttle is up to high and he doesn't even have to push the accelerator down, it automatically moves when it is put into gear. *kb the consumer stated when he removed his foot from the accelerator, there was no noticeable deceleration. the dealer informed the consumer the throttle control sensor was set at the factory and was not adjustable at the dealer level. *jb | |||
| 05/26/2007 | 100 | 5 | 05/14/2007 |
| Brake and accelerator pedals are too close together at same height. on several occasions, when attempting to brake i found myself accelerating since the brake and accelerator were both depressed pedals were not adjustable.*ak | |||
| 03/16/2007 | 800 | 1 | 03/08/2007 |
| Tl* the contact owns a 2007 mercury grand marquis. when the brake pedal was depressed the accelerator pedal also depressed. this failure caused the vehicle to both brake and accelerate simultaneously. the contact stated that the pedals were too close together. the dealer and manufacturer stated that nothing could be done about the failure due to lack of complaints. the failure was noticed while driving 35 mph. the current and failure mileages were 800. *ak | |||
| 02/07/2007 | 180 | 1 | 02/07/2007 |
| Tl* the contact owns a 2007 grand marquis. while driving 25 mph the power adjustable foot pedal failed and almost caused a collision. after applying the brake pedal the accelerator pedal adjusted itself without warning to the same level which caused the driver to engage the accelerator pedal. the ford dealer misunderstood what the failure was, therefore, diagnosing the vehicle to be operating normally. a diagnosis was performed by a sec ond mechanic, and while driving he was able to duplicate the failure. the failure mileage was 180, and the current mileage was 260. *ak | |||