Mercury Grand Marquis 2009
Model Grand Marquis made in 2009 by Mercury got 38 consumer complains as well as 1 service bulletin. Consumer complaints with reference, among others things, to air bags and electrical system. Technical service bulletines regarding suspension.
Model 2009
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||||
| TSB-09-3-1 | 05/22/2009 | 10028750 | Ford: right side rear axle oil leaks. oil leaks from the right rear axle wheel bearing oil seal may be caused by a combination of a damaged seal and/or poor seal surface finish of the axle shaft. *pe | 05/22/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/03/2009 | 10000 | ||
| Tl* the contact owns a 2009 mercury grand marquis. he stated that he hit a deer in december of 2009 and the air bags did not deploy. he drove the vehicle to the dealer and the dealer said they would order a new air bag for him. the dealer stated that the part is on back order. the contact stated it had been 5 months since the dealer ordered the part. the failure mileage was 10,000. the current mileage was 15,000. | |||
| ELECTRICAL SYSTEM | |||
| 07/02/2010 | 17445 | ||
| The left turn signals (front, rear & dash) blink faster than the right ones indicating a burnt out bulb even though the left bulbs work. we replaced the front & rear bulbs twice and they worked normal for a short period of time. then they revert to blinking fast. i replaced the bulbs the first time and the dealership service center replaced the bulbs the second time. there must be something wrong in the electrical system. i've noticed this with other grand marquis also. | |||
| ENGINE | |||
| 06/02/2012 | 20000 | 1 | |
| My wife was driving around 25 mph and less than one mile from our house. when she applied the brakes to stop at a stop sign the engine revved up. i was riding with her and observed the engine rev to around 2,500 rpm before slowing down. i also observed that her right foot was on the brake and that nothing was touching the accelerator. the cruise control had not been turned on. this was at least the fourth time this year that the engine revved up when the brakes were applied. the dealer could not find the problem and the engine did not rev while the dealer was testing the car. *tr | |||
| 06/02/2012 | 20000 | ||
| My wife was driving around 25 mph and less than one mile from our house. when she applied the brakes to stop at a stop sign the engine revved up. i was riding with her and observed the engine rev to around 2,500 rpm before slowing down. i also observed that her right foot was on the brake and that nothing was touching the accelerator. the cruise control had not been turned on. this was at least the fourth time this year that the engine reeved up when the brakes were applied. the dealer could not find the problem and the engine did not reve while the dealer was testing the car. | |||
| EQUIPMENT | |||
| 07/02/2010 | 17445 | ||
| The left turn signals (front, rear & dash) blink faster than the right ones indicating a burnt out bulb even though the left bulbs work. we replaced the front & rear bulbs twice and they worked normal for a short period of time. then they revert to blinking fast. i replaced the bulbs the first time and the dealership service center replaced the bulbs the second time. there must be something wrong in the electrical system. i've noticed this with other grand marquis also. | |||
| POWER TRAIN | |||
| 06/02/2012 | 20000 | 1 | |
| My wife was driving around 25 mph and less than one mile from our house. when she applied the brakes to stop at a stop sign the engine revved up. i was riding with her and observed the engine rev to around 2,500 rpm before slowing down. i also observed that her right foot was on the brake and that nothing was touching the accelerator. the cruise control had not been turned on. this was at least the fourth time this year that the engine revved up when the brakes were applied. the dealer could not find the problem and the engine did not rev while the dealer was testing the car. *tr | |||
| 06/02/2012 | 20000 | ||
| My wife was driving around 25 mph and less than one mile from our house. when she applied the brakes to stop at a stop sign the engine revved up. i was riding with her and observed the engine rev to around 2,500 rpm before slowing down. i also observed that her right foot was on the brake and that nothing was touching the accelerator. the cruise control had not been turned on. this was at least the fourth time this year that the engine reeved up when the brakes were applied. the dealer could not find the problem and the engine did not reve while the dealer was testing the car. | |||
| SEAT BELTS | |||
| 08/27/2009 | 9480 | ||
| Tl*the contact owns a 2009 mercury grand marquis. the contact stated that the front driver side window was rolled down while driving 40 mph the seat belt became loose and then became tight on the contacts chest every 3 seconds. this only happens when the front driver side window was down. the contact took the vehicle to the dealer twice. the dealer tightened the seat as much as they possible; however, that did not remedy the malfunction. the manufacturer stated that they've never heard of this issue regarding the seat belts. the contact is concerned that the seat belt will not function properly in the event of a crash. the failure mileage was 9,480. | |||
| SERVICE BRAKES | |||
| 06/02/2012 | 20000 | 1 | |
| My wife was driving around 25 mph and less than one mile from our house. when she applied the brakes to stop at a stop sign the engine revved up. i was riding with her and observed the engine rev to around 2,500 rpm before slowing down. i also observed that her right foot was on the brake and that nothing was touching the accelerator. the cruise control had not been turned on. this was at least the fourth time this year that the engine revved up when the brakes were applied. the dealer could not find the problem and the engine did not rev while the dealer was testing the car. *tr | |||
| 06/02/2012 | 20000 | ||
| My wife was driving around 25 mph and less than one mile from our house. when she applied the brakes to stop at a stop sign the engine revved up. i was riding with her and observed the engine rev to around 2,500 rpm before slowing down. i also observed that her right foot was on the brake and that nothing was touching the accelerator. the cruise control had not been turned on. this was at least the fourth time this year that the engine reeved up when the brakes were applied. the dealer could not find the problem and the engine did not reve while the dealer was testing the car. | |||
| SUSPENSION - REAR | |||
| 08/01/2009 | |||
| Mercury grandmarqis air suspension is terible.(2009&2010)when going over a bump the car like bottoms out with a loud bang.car sways a little must hold onto the steering wheel.could be a safty problem??? | |||
| VEHICLE SPEED CONTROL | |||
| 08/17/2012 | 33000 | ||
| Tl- the contact owns a 2009 mercury grand marquis. the contact stated that while the brakes was engaged there was an sudden increase on engine rpms. the contact mentioned that the rear wheels started to spin and in order to stop it he had to shift into neutral. the vehicle was taken to the dealer who was unable to duplicate the failure. the failure mileage and current mileage was 33,000.pmb | |||
| 08/17/2012 | 33000 | ||
| Tl- the contact owns a 2009 mercury grand marquis. the contact stated that while they had their foot on the brake and coming to a stop the engine started to rev up. the contact stated the rear wheels start to spin during the failure. the contact had to put the vehicle into neutral in order to stop. the contact took the vehicle to the dealer and after two weeks the dealer stated they could not duplicate the problem and found no error codes. the failure mileage and current mileages were 33,000.rl | |||
| 10/21/2009 | 10000 | 1 | 04/28/2009 |
| Tl* the contact owns a 2009 mercury grand marquis. he applied pressure to the brake pedal when attempting to park the vehicle, but it lurched forward. the vehicle crashed through the garage walls into the adjacent room. there was no personal injury. there were damages to the walls and furniture which occupied the adjacent room. the front end of the vehicle sustained moderate damages. the vehicle was towed to an authorized dealer for diagnostic testing. the vehicle was repaired for the body damages. the technician was unable to determine the cause of failure. the failure and current mileages were 10,000. updated 11/23/09 *bf updated 11/24/09 | |||
| VISIBILITY | |||
| 07/02/2010 | 17445 | ||
| The left turn signals (front, rear & dash) blink faster than the right ones indicating a burnt out bulb even though the left bulbs work. we replaced the front & rear bulbs twice and they worked normal for a short period of time. then they revert to blinking fast. i replaced the bulbs the first time and the dealership service center replaced the bulbs the second time. there must be something wrong in the electrical system. i've noticed this with other grand marquis also. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| IL | ORLAND PARK | 60462 | TERRY'S | 708-349-3400 |