Mercury Grand Marquis 2010
Model Grand Marquis made in 2010 by Mercury got 34 consumer complains. Consumer complaints with reference, among others things, to engine and engine cooling, exterior lighting and structure.
Model 2010
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/23/2010 | 21680 | ||
| Tl-the contact owns a 2010 mercury grand marquis. while driving approximately 20 mph a check engine light illuminated on the dashboard. once the vehicle was stopped it began to shake and jerk. the vehicle was taken to an independent mechanic where he was informed the throttle body needed to be replaced. the vehicle was repaired. the failure and current mileages were 21,680. sm. | |||
| EXTERIOR LIGHTING | |||
| 12/21/2012 | 56100 | 1 | |
| I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. i feel the vehicle accel- erated on it's own as i was applying the brake at the time, my foot did not slip off of the brake. the vehicle is equipped with drive by wire or, no cable is attached to the throttle body from the accelerator. the dealer repaired the front end of the vehicle and extensively examined the throttle system. no apparent cause was determined and they told us it may never happen again. we have traded the vehicle in since repairs were completed due to lack of confidence in it. *tr | |||
| 12/21/2012 | 56100 | ||
| I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. i feel the vehicle accel- erated on it's own as i was applying the brake at the time, my foot did not slip off of the brake. the vehicle is equipped with drive by wire or, no cable is attached to the throttle body from the accelerator. the dealer repaired the front end of the vehicle and extensively examined the throttle system. no apparent cause was determined and they told us it may never happen again. we have traded the vehicle in since repairs were completed due to lack of confidence in it. | |||
| STRUCTURE | |||
| 04/26/2011 | 4000 | ||
| Tl* the contact owns a 2010 mercury grand marquis ls. the contact stated that whenever it would rain, water would enter the vehicle through the rear driver side door. the door was secured but there was a small accumulation of water in the rear floorboard area. in addition, all four doors were improperly positioned during installation and did not tightly close. the failure was not diagnosed. the contact was in the process of notifying the dealer of the failure. the failure mileage was 4,000. | |||
| STRUCTURE - BODY | |||
| 12/21/2012 | 56100 | 1 | |
| I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. i feel the vehicle accel- erated on it's own as i was applying the brake at the time, my foot did not slip off of the brake. the vehicle is equipped with drive by wire or, no cable is attached to the throttle body from the accelerator. the dealer repaired the front end of the vehicle and extensively examined the throttle system. no apparent cause was determined and they told us it may never happen again. we have traded the vehicle in since repairs were completed due to lack of confidence in it. *tr | |||
| 12/21/2012 | 56100 | ||
| I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. i feel the vehicle accel- erated on it's own as i was applying the brake at the time, my foot did not slip off of the brake. the vehicle is equipped with drive by wire or, no cable is attached to the throttle body from the accelerator. the dealer repaired the front end of the vehicle and extensively examined the throttle system. no apparent cause was determined and they told us it may never happen again. we have traded the vehicle in since repairs were completed due to lack of confidence in it. | |||
| 04/05/2011 | 6000 | ||
| The body side mouldings on my vehicle comes loose, and could come off and become airborne, damaging other vehicles. this defect has been noticed on other 2010 mercury marquis. the dealer has been great, and is ordering a complete set. they cannot tell me if new ones will have the defect or not? i have no complaint with the dealer. i would like to know if ford has corrected the problem with delamination in the new parts. | |||
| 12/19/2009 | 2410 | ||
| Tl*the contact owns a 2010 grand marquis. the vehicle was purchased brand new on october 13, 2009. while the contact was removing snow from the hood with a broom, she noticed that the roof had collapsed. the dealer advised the contact to inform the home owners insurance company that a tree fell on top of the roof. a report was filed with the manufacturer who advised the contact to return the vehicle to the dealer. the dealer removed the head liners, broke several clips and said that the vehicle assembly production was not a concern. the failure mileage was 2,410 and the current mileage was 2,524. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/26/2011 | 4000 | ||
| Tl-the contact owns a 2010 mercury grand marquis ls. the contact stated after rainy weather conditions, she noticed that the rear driver's side door was closed securely and water seeped through resulting in a small accumulation on the floor area. in addition, all four doors were improperly positioned during installation and did not tightly close. the vehicle was not diagnosed. the contact was in the process of notifying the dealer. the failure mileage was 4,000. js | |||
| SUSPENSION | |||
| 03/01/2011 | 2596 | ||
| Tl* the contact owns a 2010 mercury grand marquis. while driving approximately 3 mph the contact heard a loud thumping sound coming from the rear end of the vehicle. the vehicle was taken to three dealers for diagnostic testing. the technicians were unable to duplicate the failure. the last dealer the vehicle was taken to stated the shocks should be replaced with heavy duty shocks. the vehicle was not repaired because the part was not available. the approximate failure mileage was 2,596. | |||
| 03/01/2011 | 2596 | ||
| Tl- the contact owns a 2010 mercury grand marquis. while driving approximately 3 mph the contact heard a loud thumping sound coming from the rear end of the vehicle. the vehicle was taken to three dealers for diagnostic testing. the technicians were unable to duplicate the failure. the last dealer the vehicle was taken to stated the shocks should be replaced with heavy duty shocks. the vehicle was not repaired because the part was not available. the approximate failure mileage was 2,596. rvk | |||
| UNKNOWN OR OTHER | |||
| 12/21/2012 | 56100 | ||
| I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. i feel the vehicle accel- erated on it's own as i was applying the brake at the time, my foot did not slip off of the brake. the vehicle is equipped with drive by wire or, no cable is attached to the throttle body from the accelerator. the dealer repaired the front end of the vehicle and extensively examined the throttle system. no apparent cause was determined and they told us it may never happen again. we have traded the vehicle in since repairs were completed due to lack of confidence in it. | |||
| VEHICLE SPEED CONTROL | |||
| 12/21/2012 | 56100 | 1 | |
| I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. i feel the vehicle accel- erated on it's own as i was applying the brake at the time, my foot did not slip off of the brake. the vehicle is equipped with drive by wire or, no cable is attached to the throttle body from the accelerator. the dealer repaired the front end of the vehicle and extensively examined the throttle system. no apparent cause was determined and they told us it may never happen again. we have traded the vehicle in since repairs were completed due to lack of confidence in it. *tr | |||
| VISIBILITY | |||
| 08/17/2011 | |||
| Tl-the contact owns a 2010 mercury grand marquis with goodyear windshield wiper blades (na), model number: 765-22. the contact stated that the wiper blades were defective and would not remain attached to the frame while driving. the wiper blade set was replaced with a different manufacturer. the current and failure mileage was not avaialble. the vin was not available. | |||