Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/02/200302/01/2003
 Engine cuts out around turns; misalignment, vehicle pulls drastically to the right; low hanging panel on driver's side interferes with throttle and break operations; burning odor emitting form engine compartment; fluid leaking from rear axle; smoke emitting form engine compartment; lack of acceleration between 2000-4000 rpm; engine stalls while idling; noisy clicking, clunking, and grinding sounds coming from front axle; poor acceleration between 20-40 mph; front tires rapidly wearing unevenly; squeaking from front end; loose right front exterior door handle; trunk organizer lid cracked; alarm system not working; remote entry key system inoperable; stains on leather seats; sharp edges around trunk; cruise control malfunctioning. this vehicle was purchased 02/01/03 and has been in the shop seven times for a total out-of-service time of over a month. the entire rear end was replaced but the vehicle still leaks oil. the acceleration problems are posing very dangerous driving conditions for me, as power lacks severely between 2000-4000 rpm. the front end clicks, grinds, clunks, and squeaks during driving. on most occasions while in the shop, the service departments documented that they could not duplicate my concerns even after they verbally confirmed my complaints during test drives with me. on some occasions, then attempted to make repairs without documenting it to avoid lemon law status. this vehicle is unsafe, unreliable, and hazardous to drive. mlg *nlm
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
12/05/2006110/20/2006
 On my 2003 mercury marauder, the fuel and brake pedals are too close together. on more than one occasion, i have hit both of them at the same time causing me to bump the car into something. *nm
VEHICLE SPEED CONTROL - CRUISE CONTROL
07/29/2003100312/10/2002
 The consumer stated the cruise control failed, which caused the vehicle to accelerate on it's own. dealer notified. *ph when the consumer activated and set the speed control, the cruise control would not remain at the set speed. the vehicle would accelerate on its own and showed no sign of deceleration to resume. the dealer finally rectified the problem. *scc *jb