Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
10/08/200616002210/17/2005
 Tl* - the contact stated that on 10/08/06 while d at a speed of 40 mph driver's front tire wheel studs broke off. the vehicle had an odometer reading of 16,002 miles on the vehicle at the time of the incident. the contact stated that on the day of this incident the weather was clear and so were the road conditions. the contact had the vehicle towed to dana motors in staten island, ny, and the dealership replaced 4 lug: nuts and 4 wheel studs. the contact stated that on 12/10/06 the vehicle would not accelerate. the vehicle was towed to dana motors ,and at that time the vehicle had 17,642 miles on it. the contact stated that the repair order stated that dealership replaced parts and gears. the dealership informed the contact that the transmission box was opened and found that the tray had pieces of metal in the transmission tray. ak the inside cargo light was not working, the windshield was leaking, the steering wheel would vibrate when the consumer reached a speed of 70 mph. updated 03/07/07*jb
01/01/19011
 2005 mariner premier drifts to the into oncoming traffic at low to medium speeds. *ts when the vehicle is stopped the steering wheel moves about 12 degrees from center. the dealer adjuster both the front and rear camber and caster outside of the spec to compensate for the drift. the vehicle was returned to the consumer with the same problem. the dealer stated that the rack and pinion needed to be replaced but refused to perform the service. *nm
SUSPENSION - FRONT - WHEEL BEARING
09/19/200620004
 I purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb
SUSPENSION - REAR - SHOCK ABSORBER
09/19/200620004
 I purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb