Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/09/2012 | 107313 | ||
| Tl-the contact owns a 2006 mercury mariner. the contact stated that the accelerator pedal became stuck to the floorboard while driving. the failure was experienced several times. the accelerator pedal was depressed with force in order for it to release. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 107,313. kmj | |||
| 10/09/2012 | 107313 | ||
| Tl-the contact owns a 2006 mercury mariner. the contact stated that the accelerator pedal became stick to the floor while driving. the failure was experienced several times. the accelerator pedal had to be depressed with force for it to be released. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 107,313. li | |||
| 07/19/2012 | 88500 | 1 | |
| I was entering the interstate 430 at the maumelle, arkansas on ramp and began accelerating to merge with rush hour traffic. i noticed that i had accelerated faster than normal...70 mph. i took my foot off the accelerator to slow down, but i didn't slow down. i thought i must have hit the cruise control button, so i hit the off button and brake and slowed slightly...60mph the cruise control was not on. i let off the brake and car began accelerating back up to 65 mph very quickly. by this time, i was entering the interstate 40 on ramp/crystal hill exit in north little rock, arkansas. i realized that my brakes were not slowing my suv and i had to get the car to a stop. i stayed on the crystal hill exit...pushing on brakes as hard as i could. i only slowed to about 40 or 50 mph. i turned my hazard lights and began edging to the shoulder. so still pushing on my brakes, i put the suv in neutral. i finally stopped about 100 feet from the stop sign at the crystal hill road. when i stopped, i noticed the engine was revving a lot so i put it in park and turned the suv off. i tried to stay calm for me and my baby since i was 35 weeks pregnant. i was lucky that i didn't have to crash the car to stop it or i didn't go into labor, but putting it in neutral worked. my husband had my suv towed to crain ford dealership. they have diagnosed the problem to be the air intake valve and the throttle position sensor. the tow truck driver and the mechanic at the dealership said the suv was messed and barely got it in the garage to repair which the dealership is working on...one week later. the diagnosis was verbal from the dealership...nothing in writing as of yet. *tr | |||
| 07/19/2012 | 88500 | ||
| I was entering the interstate 430 at the maumelle, arkansas on ramp and began acceralating to merge with rush hour traffic. i noticed that i had accerlated faster than normal...70 mph. i took my foot off the acceralator to slow down, but i didn't slow down. i thought i must have hit the cruise control button, so i hit the off button and brake and slowed slightly...60mph the cruise control was not on. i let off the brake and car began acceralating back up to 65 mph very quickly. by this time, i was entering the interastate 40 on ramp/crystal hill exit in north little rock, arkansas. i realized that my brakes were not slowing my suv and i had to get the car to a stop. i stayed on the crystal hill exit...pushing on brakes as hard as i could. i only slowed to about 40 or 50 mph. i turned my hazard lights and began edging to the shoudler. so still pushing on my brakes, i put the suv in neutral. i finally stopped about 100 feet from the stop sign at the crystal hill road. when i stopped, i noticed the engine was reving a lot so i put it in park and turned the suv off. i tried to stay calm for me and my baby since i was 35 weeks pregnant. i was lucky that i didn't have to crash the car to stop it or i didn't go into labor, but putting it in neutral worked. my husband had my suv towed to crain ford dealership. they have diagnosed the problem to be the air intake valve and the throttle position sensor. the tow truck driver and the mechanic at the dealership said the suv was messed and barely got it in the gargage to repair which the dealership is working on...one week later. the diagnosis was verbal from the dealership...nothing in writing as of yet. | |||
| 05/01/2011 | 35000 | ||
| Tl-the contact owns a 2006 mercury mariner. the contact stated that while driving approximately 5 mph, the accelerator pedal began to stick in a partially depressed position. the vehicle was taken to an independent mechanic and the accelerator cable was replaced. the failure recurred approximately two months later. the vehicle was taken back to the mechanic for the same repair. the failure continued. the manufacturer was not made aware of the failure. the failure mileage was 35,000. kmj | |||
| 05/01/2011 | 35000 | ||
| Tl-the contact owns a 2006 mercury mariner. the contact stated that while driving approximately 5 mph, the accelerator pedal began to stick in a partially depressed position. the vehicle was taken to an independent mechanic and the accelerator cable was replaced. the failure recurred approximately two months later. the vehicle was taken back to the mechanic for the same repair. the failure continued. the manufacturer was not made aware of the failure. the failure mileage was 35,000. sm. | |||
| 09/25/2010 | 103000 | ||
| Tl* the contact owns a 2006 mercury mountaineer. the contact was driving 35 mph when the accelerator pedal became stuck. the failure would occur intermittently and the contact would have to tap the pedal several times before it would release. the vehicle was taken to the dealer who stated that a tube would need to be cleaned in order to keep the pedal from sticking. there were no recalls related to the failure and the repairs of $400 were at the contacts expense. the manufacturer was not contacted. the failure mileage was 103,000. | |||
| 09/25/2010 | 103000 | ||
| Tl-the contact owns a 2006 mercury mountaineer. the contact stated while driving 35 mph and varies mph the accelerator pedal would stick up in the air. the pedal has to be tapped several times to get it unstuck. the vehicle was taken to the dealer who stated a tube has to be cleaned out to keep the pedal from sticking. the repair would cost $400 due to no recalls or warranty for this failure. the manufacturer was not contacted. the failure mileage was 103,000...mw | |||
| 10/01/2005 | 1 | ||
| I purchased my mercury mariner 2006 in 2005. while under warranty, i brought in the vehicle several times to the dealership for service due to the gas pedal sticking. i would try to accelerate and it would stick and not accelerate. after several visits they determined it was a fluid problem or it needed to be cleaned. the problem still persisted after maintenance was performed. at my last visit, the part was replaced. the pedal still sticks, but i am now out of warranty and cannot afford to play guessing games with my dealership at costs to me. on a couple of occasions the vehicle did accelerate rapidly without cause, however my main problem has been the gas pedal sticking. it typically happens during cold humid climate. *tr | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| 06/04/2006 | 1 | 06/02/2006 | |
| Ford mercury mariner: at 65 mph i tapped the brake pedal to disconnect the cruise control. proceeded to press the gas pedal and found the gas pedal cable to the throttle linkage fell off. coasting through 65 mph traffic with no gas control was challenging. why did the gas pedal cable fall off and has other vehicles owners experience the same problem? *jb | |||