Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 19355 | 10021046 | Driveability concerns and/or dtcp0340 - inspect crankshaft pulley. *kb | 02/26/2007 | ||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 20144 | 02/01/2008 | 10024695 | Multiple vehicle lines - intermittent pcm, fuel pump, ign. coil, a/c, abs or fog lamp operation. *nj | 05/07/2008 | |
| 19865 | 07/01/2007 | 10023295 | Multiple vehicle lines - intermittent pcm, fuel pump, ign, coil, a/c, abs or fog lamp operation. *nj | 11/08/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/27/2012 | 100757 | ||
| Internal transmission failure; needs replacement transmission. had done all factory recommended services when due including transmission flushes. transmission should not have failed at this mileage, especially given the fact that car was serviced according to manufacturer specifications. have had numerous other cars with substantially more mileage and no transmission issues. | |||
| 12/19/2011 | 84735 | ||
| I purchased the vehicle with 6,000 miles on it. i kept up my normal maintance on the vehicle and replaced things when needed. at approximately 42,000 my transmission would no longer shift the gears. the vehicle was brought to wallace dealership of which they kept my vehicle for almost 2 weeks. they explained they did an overhaul of the transmission and fixed repairs on it so that their would be no further problems with transmission later on down the road. now at 84,735 miles later, i am once again having transmission problems and my vehicle will not go into gear. because i am out of warranty my vehicle will sit until i can make the repairs as a transmission replacement is not a cheap expense. this is a serious problem with in this car and deserves extreme priority of investigation on a recall for this year, make, and model of vehile. i am receiving no help from the ford company and i am finding it extremely difficult that this problem in this vehilce has not been resolved or dealt with. i have had a private transmission company examine my vehilce (has not touched it), of which they discovered, the internal filter is clogging the cvt (constant velocity transmission) for which something will continiously break in the filter or where the filter is held causing this to happen. i was also advised there was nothing i could have done maintance wise or personal use of driving that could have caused this to happen. | |||
| 05/26/2009 | 42000 | ||
| Tl* the contact owns a 2007 mercury mariner. the contact stated that the vehicle would not shift into any gear. the vehicle was taken to the dealer where they advised her that the automatic transmission assembly oil cooler, valve, gaskets, drive plate steel, pistons, seals, and screens needed to be replaced. the vehicle was repaired for all components however, approximately 20,000 miles later, the failure recurred. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 42,000. | |||
| 05/26/2009 | 42000 | ||
| Tl- the contact owns a 2007 mercury mariner. the contact stated that the vehicle would not shift into any gear. the vehicle was taken to the dealer where they advised her that the automatic transmission assembly oil cooler, valve, gaskets, drive plate steel, pistons, seals, and screens needed to be replaced. the vehicle was repaired for all components however, approximately 20,000 miles later, the failure recurred. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 42,000. kmj | |||