Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
TSB-08-15-106/01/200910029204Ford/mercury: vehicles used in certain commercial applications such as taxi's and security services where extended low speed run time and extended idling may exhibit a red triangle light and codes indicating a transaxle overtemp. this condi06/26/2009
ELECTRICAL SYSTEM - BATTERY
TSB-09-15-312/01/200910033035Ford/mercury: some vehicles may set diagnostic trouble codes (dtcs) p0a81 (battery pack cooling fan 1 control circuit) and/or p0a96 (battery pack cooling fan 2 control circuit) in the traction battery control module (tbcm). these codes by06/25/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/22/201210400030
 Car would not move at all after coming to a stop when making a left turn in the middle of an busy intersection. with the car idling at 1000 rpms, it would not move when i pressed the accelerator. i had to shut the vehicle down completely, restart it, and then it would move forward only if i pressed the accelerator immediately after restarting. if traffic did not allow immediate travel, the car would not move forward as previously described. if you could not proceed immediately this cycle would continue multiple times. this has happened on over 30 separate occasions with this vehicle. this problem caused multiple safety risks from side or rear end collisions. *tr
03/22/2012104000
 Car would not move at all after coming to a stop when making a left turn in the middle of an busy intersection. with the car idling at 1000 rpms, it would not move when i pressed the accelerator. i had to shut the vehicle down completely, restart it, and then it would move forward only if i pressed the accelerator immediately after restarting. if traffic did not allow immediate travel, the car would not move forward as previously described. if you could not proceed immediately this cycle would continue multiple times. this has happened on over 30 seperate occasions with this vehicle. this problem caused multiple safety risks from side or rear end collisions.
05/21/201295043
 On i-66w vehicle lost engine power at highway speed. displayed stop safely now
11/23/2009452131
 The driver information display showed: brake system failure. took vehicle to dealership, and was told that the item was not covered by extended warranty that i purchased through dealer. the item that was found to cause the code is the wiring that controls the hydraulic pump for the abs brake system. although the brakes still function, but do not protect from locking up in an event of emergency braking. *tr