Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| TSB-09-15-3 | 12/01/2009 | 10033035 | Ford/mercury: some vehicles may set diagnostic trouble codes (dtcs) p0a81 (battery pack cooling fan 1 control circuit) and/or p0a96 (battery pack cooling fan 2 control circuit) in the traction battery control module (tbcm). these codes by | 06/25/2010 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-08-15-1 | 06/01/2009 | 10029204 | Ford/mercury: vehicles used in certain commercial applications such as taxi's and security services where extended low speed run time and extended idling may exhibit a red triangle light and codes indicating a transaxle overtemp. this condi | 06/26/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/22/2012 | 104000 | 30 | |
| Car would not move at all after coming to a stop when making a left turn in the middle of an busy intersection. with the car idling at 1000 rpms, it would not move when i pressed the accelerator. i had to shut the vehicle down completely, restart it, and then it would move forward only if i pressed the accelerator immediately after restarting. if traffic did not allow immediate travel, the car would not move forward as previously described. if you could not proceed immediately this cycle would continue multiple times. this has happened on over 30 separate occasions with this vehicle. this problem caused multiple safety risks from side or rear end collisions. *tr | |||
| 03/22/2012 | 104000 | ||
| Car would not move at all after coming to a stop when making a left turn in the middle of an busy intersection. with the car idling at 1000 rpms, it would not move when i pressed the accelerator. i had to shut the vehicle down completely, restart it, and then it would move forward only if i pressed the accelerator immediately after restarting. if traffic did not allow immediate travel, the car would not move forward as previously described. if you could not proceed immediately this cycle would continue multiple times. this has happened on over 30 seperate occasions with this vehicle. this problem caused multiple safety risks from side or rear end collisions. | |||
| 07/25/2012 | 69500 | 1 | |
| Driving at highway speeds, vehicle suddenly shut down and displayed a stop safely now message on the lcd and a warning light on the dash. the engine just shut off completely, no electric drive either. extremely dangerous condition. this happened twice. vehicle restarted within a minute and operated normally for about 30 minutes. this is a common problem with the mercury mariner and ford escape versions of this vehicle. there is extensive documentation of this issue here: http://www.greenhybrid.com/discuss/f26/stop-safely-now-11900/ apparently, most of these cases are caused by failing cooling pumps. i just don't see how ford could think to program a vehicle to just shut down because a component was overheating? how about a warning light and tone? *tr | |||
| 07/25/2012 | 69500 | ||
| Driving at highway speeds, vehicle suddenly shut down and displayed a stop safely now message on the lcd and a warning light on the dash. the engine just shut off completely, no electric drive either. extremely dangerous condition. this happened twice. vehicle restarted within a minute and operated normally for about 30 minutes. this is a common problem with the mercury mariner and ford escape versions of this vehicle. there is extensive documentation of this issue here: http://www.greenhybrid.com/discuss/f26/stop-safely-now-11900/ apparently, most of these cases are caused by failing cooling pumps. i just don't see how ford could think to program a vehicle to just shut down because a component was overheating? how about a warning light and tone? | |||
| 07/14/2012 | 108850 | ||
| Tl- the contact owns a 2006 mercury mariner hybrid. the contact stated that while driving 35 mph the vehicle stalled with the illumination of the stop engine warning light. the vehicle was unable to be restarted and was towed to a mechanic. after performing a diagnostic, they could not find a failure with the vehicle. the contact picked up the vehicle from the mechanic and on her way home the vehicle stalled again. the vehicle was able to be restarted and taken to the dealer where the contact was awaiting further diagnosis of the failure. the manufacturer was not notified o the issue. the failure mileage was 108,850 and the current mileage was 108,890. kmj | |||
| 07/14/2012 | 108850 | ||
| Tl-the contact owns a 2006 mercury mariner hybrid. the contact stated while driving 35 mph the vehicle stall. there was a warning light illuminating that the vehicle should stop right now before the stalling. the vehicle was turned off and on but it would not restart and was towed to a mechanic shop. after doing a diagnostic test they could not find any failure with the vehicle. the contact picked up the vehicle from the mechanic and on her way home the vehicle stalled again. the vehicle was able to restart and taken to the dealer who will be running a diagnostic test. the manufacturer was not notified. the failure mileage was 108,850 and the current mileage was 108,890. mw | |||
| 05/21/2012 | 95043 | ||
| On i-66w vehicle lost engine power at highway speed. displayed stop safely now | |||
| ENGINE AND ENGINE COOLING | |||
| 11/19/2011 | 76000 | ||
| Sudden abrupt stoppage of gas motor (in hybrid vehicle) with slowing to < 30 mph while in freeway driving. without warning, the motor simply cut off. | |||