Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 07/25/2012 | 69500 | 1 | |
| Driving at highway speeds, vehicle suddenly shut down and displayed a stop safely now message on the lcd and a warning light on the dash. the engine just shut off completely, no electric drive either. extremely dangerous condition. this happened twice. vehicle restarted within a minute and operated normally for about 30 minutes. this is a common problem with the mercury mariner and ford escape versions of this vehicle. there is extensive documentation of this issue here: http://www.greenhybrid.com/discuss/f26/stop-safely-now-11900/ apparently, most of these cases are caused by failing cooling pumps. i just don't see how ford could think to program a vehicle to just shut down because a component was overheating? how about a warning light and tone? *tr | |||
| 07/25/2012 | 69500 | ||
| Driving at highway speeds, vehicle suddenly shut down and displayed a stop safely now message on the lcd and a warning light on the dash. the engine just shut off completely, no electric drive either. extremely dangerous condition. this happened twice. vehicle restarted within a minute and operated normally for about 30 minutes. this is a common problem with the mercury mariner and ford escape versions of this vehicle. there is extensive documentation of this issue here: http://www.greenhybrid.com/discuss/f26/stop-safely-now-11900/ apparently, most of these cases are caused by failing cooling pumps. i just don't see how ford could think to program a vehicle to just shut down because a component was overheating? how about a warning light and tone? | |||