Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||||
| ASI-22242 | 03/01/2012 | 10044212 | Ford/mercury: some hybrid vehicles may require a unique bleed procedure after a replacement for one or more of hydraulic brake system components. *pe | 05/22/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 08/01/2012 | 99000 | 1 | |
| I have a mercury mariner hybrid 2006. coming up to red light and vehicle suddenly had no brakes, the pedal would not push in either. no lights had ever come on and no warning signs were ever received. the car was in great condition and was regularly taken care of and had preventable maintenance. upon failure to brake i had to maneuver the vehicle in dangerous conditions just to avoid an accident. lucky for me this time did not result in an accident or injury. after replacing the master brake cylinder (as per ford recommendations) i again had the same problem. this time, narrowly avoiding crashing into my other vehicle which was in my driveway. this was again, without any notice or warnings. now, by researching online i find that this problem is existing and mercury / ford will do nothing about it because no serious injury has occurred yet? i can't afford to replace the hcu, so i will be trading in for another type of vehicle...sad to say. i would have stayed a loyal customer, if not for the sour taste in my mouth. *tr | |||
| 08/01/2012 | 99000 | ||
| I have a mercury mariner hybrid 2006. coming up to red light and vehicle suddenly had no brakes, the pedal would not push in either. no lights had ever come on and no warning signs were ever recieved. the car was in great condition and was regularly taken care of and had preventative maintenance. upon failure to brake i had to maneuver the vehicle in dangerous conditions just to avoid an accident. lucky for me this time did not result in an accident or injury. after replacing the master brake cylander (as per ford recommendations) i again had the same problem. this time, narrowly avoiding crashing into my other vehicle which was in my driveway. this was again, without any notice or warnings. now, by researching online i find that this problem is existing and mercury / ford will do nothiong about it because no serious injury has occured yet? i can't afford to replce the hcu, so i will be trading in for another type of vehicle...sad to say. i would have stayed a loyal customer, if not for the sour taste in my mouth. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 08/02/2010 | 32000 | ||
| Abs and brake failue light; indicitive of a know problem and subsequent replacement of the master brake cylinder | |||
| 06/04/2010 | |||
| Driving 2006 mercury mariner hybrid in normal traffic. brake light came on. total brake failure; had to push the pedal tot he floor to stop the vehicle. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 05/13/2010 | 36857 | ||
| Was slowing to make a turn and the anti-loc/skid kicked in on dry pavement. continued to occur through day with service brake warning and service 4x4 waring coming on. brakes were replaced, rotors turned & system bled. al/s stick kicks in while going slow on occasion. it's like the brakes lock-up and release three or four times then everything is normal until the next time. vehicle is a 2006 mercury mariner hybrid with 36900 miles. hpa pump was replaced last year under warranty. | |||
| 08/03/2009 | 51000 | 1 | |
| With the recent announcement of a software glitch on the fusion and milan hybrids, i have had similar occurrences on my 2006 mercury hybrid, where it felt like i was trying to stop on wet leaves. it seemed like braking was fine initially, then it faded (as i described above) but with more pressure on the pedal, it did return to normal braking. this has happened only about 3 or 4 times of the 3 years of ownership, and i have not taken it to a dealer. i initially thought it was due to wet brakes, and thought nothing further of it. but given the recent recall by ford, i thought it was necessary to at least report the occurrences. date indicated is an approximation of one of the occurrences, which was just after i had surgery. *tr | |||
| 11/23/2009 | 45213 | 1 | |
| The driver information display showed: brake system failure. took vehicle to dealership, and was told that the item was not covered by extended warranty that i purchased through dealer. the item that was found to cause the code is the wiring that controls the hydraulic pump for the abs brake system. although the brakes still function, but do not protect from locking up in an event of emergency braking. *tr | |||