Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/04/2012570001
 Vehicle was in middle lane of interstate 95 with traffic moving at 65-70 mph when there was (according to ford tech) a failure of the motor electronics cooling pump. this caused the vehicle engine to shut down and could have caused accident/death if wife wasn't able to get to shoulder weaving through lanes of traffic. i see online at http://www.arfc.org/complaints/2008/mercury/mariner_hybrid/engine_and_engine_cooling/problem.aspx that this has been reported as a major complaint for awhile. why is this not a recall? someone will sure get killed. our car has only 57k miles. *tr
07/04/201257000
 Vehicle was in middle lane of interstate 95 with traffic moving at 65-70 mph when there was (according to ford tech) a failure of the motor electronics cooling pump. this caused the vehicle engine to shut down and could have caused accident/death if wife wasn't able to get to shoulder weaving through lanes of traffic. i see online at http://www.arfc.org/complaints/2008/mercury/mariner_hybrid/engine_and_engine_cooling/problem.aspx that this has been reported as a major complaint for awhile. why is this not a recall? someone will sure get killed. our car has only 57k miles.
01/26/2010372001
 I have a 2008 mercury mariner hybrid 4 wheel drive. on occasion the steering will loose power assist while turning. the loss of power lasts for a few seconds before the power assist returns. this problem is dangerous as i have to compensate for the loss of steering assist by turning the steering wheel harder, then when the power assist returns the vehicle turns more than i want because the wheel is easy to turn as i am applying a lot of pressure to the steering wheel. the dealer and ford has not been able to determine the problem or suggest a fix. *tr