Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/17/1997
 While driving the vehicle was wandering. would run off the road, and the vehicle hit a guard rail, and the airbag didn't deploy. *ak
STEERING - GEAR BOX - SHAFT SECTOR
11/26/200963000
 Tl*the contact owns a 1997 mercury marquis. while driving approximately 15 mph on normal road conditions. the driver loss steering control. the vehicle crashed into an utility pole, boulder and fence. the driver sustained minor injury. the police was not called to the scene. the vehicle was towed to an independent mechanic. the technician stated the failure was contributed to the steering gear box. in addition, there were damages to the structure body of the vehicle. the vehicle is in the process of being repaired. the failure and current mileages were 63,000. the defective steering gear box is available upon request. the vin was unavailable.
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
110/01/1997
 The steering wheel has excessive movement while driving due to steering power hose failure. yh
STEERING - HYDRAULIC POWER ASSIST SYSTEM
03/15/1998
 Vehicle been experiencing ongoing/ intermittent problem with loss of power steering. vehicle been in/out of dealer shop on four occasions, and informed consumer that they could not find the problem. seeking help from nhtsa in this matter. *ak