Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/01/19011
 Fax ltr fm (oh) owner of 1997 mercury marquis experience mechanical problems ball joint failure. *ts the manifold leaked anti-freeze.
01/06/1999
 Ongoing problem with vehicle wandering across the road from side to side; dealer notified and unable to correct the problem. *ak
SUSPENSION - FRONT - CONTROL ARM
06/02/2002111/12/1997
 While pulling into the garage right front ball joint broke. dealer and manufacturer were notified. *ak the consumer stated that the front ball joint failure caused the door frame, arm bushing and joint, spindle front wheel,front sensor assembly, front brake shield and tire to fall. *yh
05/27/20001
 Right front control arm bracket came unwelded from frame causing steering problems
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
02/14/2003310001
 The lower control arm weld to the frame broke while driving.*jb *ts
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
03/07/20051000001
 (this complaint received via e-mail) my wife was driving today around 70 mph or under on the freeway when she turned a corner and the car fell down low with a clung on the passengers side. she had to have it towed home, where i and the tow driver saw the most horrifying sight, the ball joint just came apart. the ball came right out of the socket. the socket should have been constructed so the ball, even if badly worn would never leave the socket. i went today to get 4 ball joint assemblies for her car, and while talking to a customer of the problem he told me his daughter almost had a bad accident when his 1995 cougars ball joint assemble let go. i'm speaking of the lower ball joints, on the passenger side. i have the ball joint and the bolts on the car if you need them. *ak the lower ball joint. the consumer made the repairs himself. *sc *jb
02/12/20031
 The passenger lower control arm broke.*jb
SUSPENSION - FRONT - WHEEL BEARING
11/22/200614000212/16/2005
 Engine and engine cooling system. suspension front wheel bearing. *nm