Mercury Marquis 1998

Model Marquis made in 1998 by Mercury got 33 consumer complains as well as 1 investigation. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. The car had one investigation (vehicle speed control).

Model 1998

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - LINKAGES
PE98057FORD MOTOR COMPANY10/28/199802/11/1999INERTIA FUEL SHUT OFF SWITCH
 Alleged that the inertia fuel shut off switch malfunctions and engine stalls

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/06/20037500006/15/1998
 My trunk on my 1998 mercury mystique leaks water when it rains, passenger window switch does not work,my car has jumped timing twice in a month and was stuck on the interstate the second time and had to call a tow truck, had to replace the water pump and buy the timing kit twice. not counting on all the recalls on this car when i bought it in 1998 new. the car is in my husbands name... which is marvin minor. i really do like my car, but it has been a disappointment to me. 8nlm
ENGINE AND ENGINE COOLING
03/06/20037500006/15/1998
 My trunk on my 1998 mercury mystique leaks water when it rains, passenger window switch does not work,my car has jumped timing twice in a month and was stuck on the interstate the second time and had to call a tow truck, had to replace the water pump and buy the timing kit twice. not counting on all the recalls on this car when i bought it in 1998 new. the car is in my husbands name... which is marvin minor. i really do like my car, but it has been a disappointment to me. 8nlm
ENGINE AND ENGINE COOLING - ENGINE
09/13/2005112/28/2004
 The intake manifold on my grand marquis cracked an caused my car to run hot an i had to replace it. i have 1998 merqury grand marquis i replaced it on the 9-14-05. *jb
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
04/06/200656000103/30/1998
 Dt*: the contact stated while driving 45 mph steam was noticed coming from under the hood. the vehicle was taken to the dealer where it was determined to have a crack in the intake manifold.
EQUIPMENT - MECHANICAL - JACKS
10/09/2003107/11/2001
 Jack warning label does not meet fvmss safety standards. *ak refer to recall no.# 00v200000. *scc *jb
EXTERIOR LIGHTING - HEADLIGHTS
09/14/1999306/06/1998
 Headlights failed to operate properly. *ak consumer states at 18880 miles headlights fogged up on driver's side, passenger's side fogged up at 22704 miles, dealer replaced them, however at 41396 miles headlights fogged again and dealer would not replace. *slc
08/15/1998
 The headlight lens are cloudy, but not cracked. impairs consumer's vision while driving at night. contacted dealer, dealer will not repair hedlights because they claim that consumer spilled some chemical on them. *ak
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
30000106/01/1998
 Headlight lenses malfunctioned due to frost on the outside lens. the consumer's vehicle was almost involved in a collision due to lack of visibility. *ak the consumer was unable to see far down the road which would normally be fine and narrowly avoided hitting a parked vehicle and had to use the high beams. when the high beam lights were used, oncoming vehicles did not signal the consumer to switch back to the low beams. *scc *jb
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
09/14/1999306/06/1998
 Headlights failed to operate properly. *ak consumer states at 18880 miles headlights fogged up on driver's side, passenger's side fogged up at 22704 miles, dealer replaced them, however at 41396 miles headlights fogged again and dealer would not replace. *slc
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
09/28/1998
 Consumer was putting gas into vehicle when noticed fuel pouring out underneath vehicle. dealer notified and will repair vehicle without charge. but consumer complained of being without transporation until repairs are made. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION
09/12/20031
 Owner can not tell what gear the vehicle is in when driving. consumer notified the dealership. *ak
04/01/2002
 While traveling on highway transmission vibrated and rocked back and forth. dealership is aware of problem.*ak
12/26/1998
 Consumer pulled into parking lot, vehicle jumped through parking barrier, down decline and went through a chain link fence. tall shrubbery stopped the vehicle. the gear would sometimes get stuck between reverse and neutral, two week ago, dashboard was lit up and vehicle would not start. twice vehicle was towed to dealership and they replaced a cable leading to the gear shift. *ak
SEAT BELTS - FRONT - RETRACTOR
06/01/2001
 Driver's and passenger's seat belts do not return to retracting mechanism after use. please give any further details. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
2
 When applying brakes emergency stopping situations, vehicle keeps going as if no brakes were applied. dealer has not seen vehicle. *ak
12/09/199712/09/1997
 Brakes: when driving and attempting to stop, have to push the brake pedal completely to the floor before the car will stop. car has been in shop several times. they bled the brakes, put new calipers on, and now they are waiting for a master cylinder. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
12/09/199712/09/1997
 Brakes: when driving and attempting to stop, have to push the brake pedal completely to the floor before the car will stop. car has been in shop several times. they bled the brakes, put new calipers on, and now they are waiting for a master cylinder. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
58000301/12/1998
 Rear brakes did not match. while traveling at 35-50 mph driver applied the brakes and brake pedal was hard. driver heard a grinding noise in the rear. took vehicle to a mechanic, and mechanic replaced 2 rear rotors and 2 rear brake pads. also mechanic determined the right rear brakes had a different braking system than the left. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
58000301/12/1998
 Rear brakes did not match. while traveling at 35-50 mph driver applied the brakes and brake pedal was hard. driver heard a grinding noise in the rear. took vehicle to a mechanic, and mechanic replaced 2 rear rotors and 2 rear brake pads. also mechanic determined the right rear brakes had a different braking system than the left. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
58000301/12/1998
 Rear brakes did not match. while traveling at 35-50 mph driver applied the brakes and brake pedal was hard. driver heard a grinding noise in the rear. took vehicle to a mechanic, and mechanic replaced 2 rear rotors and 2 rear brake pads. also mechanic determined the right rear brakes had a different braking system than the left. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
12/09/199712/09/1997
 Brakes: when driving and attempting to stop, have to push the brake pedal completely to the floor before the car will stop. car has been in shop several times. they bled the brakes, put new calipers on, and now they are waiting for a master cylinder. *ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
10/11/20011
 Steering wheel locked up while driving at 3-5 mph. vehicle towed to a dealer, and informed consumer that steering gear box had to be replaced. repairs made under warranty. *ak *jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
02/01/1998
 On two occasions whenever vehicle ran over puddle of water it caused the vehicle to lose power steering assist for approimately 20 second or less. dealer notified. *ak
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
08/01/200650000112/29/2000
 98 mercury grand marquis 50,000 miles driving 10 mph the ps tierod end fell off losing all control. car towed to ford dealer all tie rod ends replace with greasable ends cost $400.00 this is a sealed tie rod end requiring no grease (manufactures defect requiring recall,i still have old parts. the car had just been inspected nys. *tr
STRUCTURE
03/06/20037500006/15/1998
 My trunk on my 1998 mercury mystique leaks water when it rains, passenger window switch does not work,my car has jumped timing twice in a month and was stuck on the interstate the second time and had to call a tow truck, had to replace the water pump and buy the timing kit twice. not counting on all the recalls on this car when i bought it in 1998 new. the car is in my husbands name... which is marvin minor. i really do like my car, but it has been a disappointment to me. 8nlm
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
09/01/1998107/24/1998
 Front passenger door hinge failed.
SUSPENSION
05/13/1999
 While driving approx. 40mph suddenly front wheels kept swerving from side to side. had no steering control. went over an embankment & flipped upside down. had 2 injuries. emergency rm treatment. the pavement was dry. *ak
5
 Ongoing problem with vehicle wandering across the road whenever vehicle reaches above 50 mph. vehiclehas been in/o ut of dealer shop on five occasions, and problem has not been resolved. seeking help, and additional information from nhtsa in this matter. *ak
06/02/19987
 Steering wheel shimmies when driving at any speed. incident has occurred four times. dealer inspecting defect, states that the design is made to handle a harder ride dealer cannot duplicate the problem. *ak
TIRES
12/02/2000108/01/1998
 The first tire failed as the tread partially separated and went flat on a freeway th is was on 12/02/2000 at approximately 32,000 miles. the second tire did not go flat but the tread started to separate on 2/20/2001 at approximately 35,500 miles. *ak (tiresize: p225 60r16)( dot number: tire size: p225 60r16 )
06/30/2000102/01/1998
 At first i thought it was just bad luck to loose a 6 month old tire. when i started to see the reports on tv, my failure was so nearly identical that i decided it should be reported. i was on the first day of a vacation trip and had checked everything. the person at the tire store told me my pressure had gone down, and that had caused the failure, but the didn't ring true. had it been a front tire it could have been catastrophic as i was in a center lane in morning rush hour traffic in st. louis. thanx. *ak( dot number: unk tire size: p225/60r16 )
TIRES - TREAD/BELT
06/25/200584111111/17/1998
 Dt: had a blowout on the front left tire, the whole tire came completely apart and the tread had shredded. *ak
VEHICLE SPEED CONTROL - CABLES
07/30/1999
 After driving about 500 miles stopped and started vehicle, motor accelerated to almost full speed. dealer contacted and found plastic shipping cover in throttle plate, which was stuck in to keep throttle open. repair work done. *ak

Car dealers selling


StateCityZipNamePhone
LAHARVEY70058DON BOHN
MOPOPLAR BLUFFBLACKWELL BALDWIN MOTORS
TXPLANO75075DAVID-MCDAVID LINCOLN-MERCURY