Mercury Marquis 2001
Model Marquis made in 2001 by Mercury got 29 consumer complains as well as 2 investigations. Consumer complaints with reference, among others things, to air bags and digital instrument panel. The car had one investigation (seat belts).
Model 2001
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEAT BELTS | ||||||
| EA05004 | FORD MOTOR COMPANY | 02/17/2005 | 07/06/2005 | FRONT SEAT BELT BUCKLE ASSEMBLY | ||
| During the initial recall campaign in 2001, the subject vehicles were inspected by ford dealerships using a test tool that would detect a defective front seat outboard seat belt buckle assembly.approximately one million vehicles passed the inspection test for one or both front buckles.subsequent to the recall service action, odi received 15 consumer reports alleging that a passed inspection buckle subsequently failed to latch or inadvertently unlatched during use.in addition, ford has identified 543 owner and field reports alleging buckle failure subsequent to passing the inspection test.ford tested and examined over 100 warranty-returned buckles and found that 44% of the buckles had no problem or a condition not related to the recall inspection (non-latch related buckle damage or foreign contamination).warranty claims were highest during the 18-month period after the start of the recall (july 2001) and have been declining during the past 24 months.over the past 12 months, ford has received approximately 12 warranty claims per month out of a vehicle population of about one million.complaints counts are also decreasing.during the past seven months, odi has received only two complaints. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | ||||||
| EA05004 | FORD MOTOR COMPANY | 02/17/2005 | 07/06/2005 | FRONT SEAT BELT BUCKLE ASSEMBLY | ||
| During the initial recall campaign in 2001, the subject vehicles were inspected by ford dealerships using a test tool that would detect a defective front seat outboard seat belt buckle assembly.approximately one million vehicles passed the inspection test for one or both front buckles.subsequent to the recall service action, odi received 15 consumer reports alleging that a passed inspection buckle subsequently failed to latch or inadvertently unlatched during use.in addition, ford has identified 543 owner and field reports alleging buckle failure subsequent to passing the inspection test.ford tested and examined over 100 warranty-returned buckles and found that 44% of the buckles had no problem or a condition not related to the recall inspection (non-latch related buckle damage or foreign contamination).warranty claims were highest during the 18-month period after the start of the recall (july 2001) and have been declining during the past 24 months.over the past 12 months, ford has received approximately 12 warranty claims per month out of a vehicle population of about one million.complaints counts are also decreasing.during the past seven months, odi has received only two complaints. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency reserves the right to take further action if warranted by the circumstances. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 02/03/2005 | 23390 | 1 | 07/11/2001 |
| Result of a crash with backing ups truck passenger side air bag deployed. when air bag deployed part of the dashboard came around and hit driver inside of head. driver air bag did not deploy. car not repaired. *jb | |||
| 09/23/2002 | 1 | ||
| Consumer states that was involved on a collision and the drivers air bag did not deployed.dealer was notified. nlm during the accident the driver was injured. *yh | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/23/2002 | 1 | ||
| Consumer states that was involved on a collision and the drivers air bag did not deployed.dealer was notified. nlm during the accident the driver was injured. *yh | |||
| DIGITAL INSTRUMENT PANEL | |||
| 01/11/2008 | 53000 | 2 | 11/01/2007 |
| I traded a 1999 grand marquis in on a 2001 grand marquis about 6 weeks ago. a major problem with the 99 was that the dash lights kept blowing fuses. now the 2001 is doing the same thing, there is only 53,000 miles on it. *tr | |||
| ELECTRICAL SYSTEM | |||
| 04/14/2008 | 28000 | ||
| Tl*the contact owns a 2001 mercury marquis. while shifting into park, the contact attempted to sound the horn, but was unsuccessful. a crash occurred, but there were no injuries. the dealer stated that the horn in the vehicle was designed to be difficult to find. the contact wants to know if the horn is located under the horn symbol or under the air bag. he has to remove his hands from the steering wheel in order to blow the horn, which takes a lot of effort. he feels that it is a safety hazard that the horn does not work. the failure mileage was 28,000 and current mileage was 29,414. | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 02/18/2006 | 72400 | 5 | 01/26/2001 |
| 2001 grand marquis vin #2mefm74w81x615676 .unsafe at any speed. failure of check engine light to indicate ignition failure. number 3 and 5 coils failed as well the idle control. car lurched forward at stop light ,engine cut in and out during high speed express driving resulted in loss of power brake as well power steering. car was fixed at the dealership at my expense. emission warranty book shows the 80k emission warranty should have taken care of it at no cost.?car has 72k miles. also the check engine light component are not operating! the april 2006 consumer report gives the 2001 crown victoria and grand marquis a black mark in the ignition section. ford should replace balance of 6 ignition coils and pay me for the repair. a class action suit be done !!! alfred ament. *nm | |||
| ENGINE AND ENGINE COOLING | |||
| 06/09/2004 | 4 | 02/28/2001 | |
| Within 3 months of expiring warranty, 3 coils failed one after the other resulting in very expensive repair cost. within year 4th coil fails. tried to get warranty to cover after 1st failure; felt like manufacturer defect. still think some sort of defect. am just praying that i won't be on the road on a long distance trip when #5 fails. *tr | |||
| 12/26/2005 | 27436 | 1 | 04/26/2001 |
| Dt*: the contact stated while driving various speeds the vehicle hesitated and stalled. the vehicle was maneuvered off the road and restarted. the vehicle was driven to the dealer who replaced the two coil assemblies and one valve assembly. | |||
| 11/02/2004 | 62805 | 1 | |
| While driving at 60 mph on the highway vehicle stopped, and the check engine light came on. vehicle continuously shut down. consumer stated dealer could not find any defects.*ak | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 02/14/2003 | 1 | ||
| When the engine was turned off, the back doors failed to open, consumer believed it was the way the latch mechanism was designed.*jb | |||
| OTHER | |||
| 10/08/2002 | |||
| Consumer states that after putting the vehicle in drive,tapped lightly on the accelerator pedal, vehicle accelerated at a very high speed and went throw several obstacles before stopping. mr | |||
| SEAT BELTS | |||
| 02/05/2002 | |||
| The driver's seat belt unlatches frequently and without warning. my husband has always been the one to drive the car and has ignored the problem. however, i am driiving the car on a daily basis now and i'm concerned for my safety. i see many complaints and recalls for this problem on the internet, but there is no recall on my vin. help!! why is this problem a safety hazard and recall on some cars and not others???? it is terribly unsafe on any car! | |||
| 06/01/2010 | 132952 | ||
| Tl- the contact owns a 2001 mercury grand marquis. while driving approximately 40mph the driver's seat belt came unfastened. he stated he re-fastened the seat belt and continue driving. he stated the failure has occurred twice. he has an appointment on friday june 11, 2010 with the dealer for the seat belt failure. the vehicle was purchased used. the approximate failure mileage was 131,952 and the current mileage was 132,000. vwb | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 04/07/2007 | 40 | 05/14/2001 | |
| I am reporting the failure of the buckle on the front seat belt on driver's side of vehicle. it appeared to clickclosed but unexpectedly popped open when i driving. i contacted the manufacturer . who said that the vehicle was not under a recall for this problem due to the vin.. however, nhtsa site showed that there was a recall of the vehicle for just this problem. i understand that recalls were typically assembly plant related and that this vehicle might not have been included in the recall. however, the similarity was too great to ignore ,and i wished to report this matter to you. please note that no accident occurred but the hazard to my safety was considerable. i will replace the faulty part at my own expense in the meantime but urge your agency to further review the possibility that not all the vehicles so impaired have been recalled. latest incident occurred on april 7 but was preceded by many more.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| When ground is wet the brake pedal will go down to floor, causing rear wheels to lock up. please provide further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 1 | |||
| Consumer to loss control of the vehicle, due to the possibility that the brake and accelerator are designed too close together, consumer is requesting reimbursement for the loss of the vehicle. *yh consumer has since sold the vehicle back to the dealer.*jb | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 02/09/2004 | 53000 | 25 | 01/27/2001 |
| Adjustable power brake pedal is inoperative i am unable to reach the brake pedal at times. *jb | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | |||
| 07/14/2007 | 110000 | 1 | 02/01/2003 |
| Tl*the contact owns a 2001 mercury grand marquis. the contact stated that the abs light illuminated while driving. the vehicle was taken to the dealer and they stated that the lower hydraulic unit for the abs failed and needed to be replaced. the dealer is the only one that sells the part. the vehicle has not been repaired and is located at the contact's residence. the speed was unknown. the failure and current mileages were 110,000. | |||
| SUSPENSION - FRONT | |||
| 05/01/2001 | |||
| While traveling at any speed and using brakes there was vibration in steering column. dealership has examined vehicle, and could not remedy problem. please provide any additional information / attachments.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/16/2006 | 117000 | 1 | 03/01/2002 |
| Driver side lower control arm / ball joint failed allowing the front wheel to separate from the car. prior to this driver experienced squeaking from the front end and stiffness in steering/castor action at slow speeds not working. *jb | |||
| TIRES | |||
| 10/30/2003 | 21862 | 4 | 04/01/2001 |
| While driving 60 mph consumer heard a loud noise coming from the rear. the consumer was able to maintain control of the vehicle and pulled over. the consumer noticed that the rear tire had blown out. vehicle was taken to the dealer for inspection. *ak the technician determined that the remaining three tires should also be replaced. *nm | |||
| 12/11/2000 | 1 | ||
| Michelin tire (no size) experienced blowout. *slc | |||
| TIRES - TREAD/BELT | |||
| 06/29/2001 | 1 | ||
| While driving, the right rear tire blew out, consumer states the sidewall had detached from the tread and had disintergrated, there was no puncture in the tire, consumer was informed by tire shop that tire was beyond repair, consumer is seeking for reimbursement (michelin symmetry tire p225-60-16)*jb | |||
| VEHICLE SPEED CONTROL | |||
| 01/12/2002 | 1 | ||
| Consumer could not get the vehicle to start. once started consumer proceeded across the lot. consumer stopped the car and when getting back in could not get it out of gear until after turning the motor off. as consumer approached the traffic light, he used the brakes to slow to a stop. all of a sudden, the vehicle jolted forward out of control. *jg | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/31/2002 | 1 | 07/01/2001 | |
| We were lucky. the accelerator not only stuck, but snapped down against the floor board. luckily, i was driving, not my 70+ year old mother, and we were on an open road with no people or objects in front of us. even so, we were doing appox. 80 mph before i put it in neutral and shut off the key. the dealership did a good job. they discovered that the wiring harness at lighting control module had somehow gotten into the accelerator mechanism causing the gas pedal to stick down. though they fixed ours, it bothers me to think of all the terrible things that could have happened had the sitution been slightly different. i file this report in the hope of preventing that terrible accident from happening to anyone else. other than this, its has been a great car*ak. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| While slowing down to stop without any indication vehicle idles to 40 mph. consumer depressed brakes with force and vehicle idled low. dealer has been contacted. please provide further information.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| IL | ORLAND PARK | TERRY LINCOLN | ||
| NY | BROOKLYN | 11220 | BAY RIDGE LINCOLN-MERCURY, INC. | (718)439-4000 |
| OH | CANTON | GANLEY LICOLN- MERCURY | ||
| TX | MESQUITE | 75150 | REGENCY LINCOLN MERCURY | 214-560-1611 |
| VA | PETERSBURG | 23803 | QUALITY | |
| WI | RACINE | PORCOR FORD |