Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
09/01/201150000
 Pulled into a parking lot with my son in the front passenger seat. shut off the engine and attempted to pull the driver door handle to exit the vehicle. it (the handle) broke in half and was unable to exit the vehicle quickly or safely. i began to panic as i felt trapped. so i rolled down the power window for air and to calm down. before i was able to think clearly and try opening the door with the exterior handle from the inside, i exited the vehicle through the driver window. this is clearly a safety issue as the handles are a chronic problem on all 4 interior doors. someone will need to exit their vehicle quickly. if this happens they are slowed down if not trapped inside. how many complaints will it take to make this a recall issue? ford has made no effort to correct this problem and re installs the same defective door handles at the dealers. this shows a lack of due diligence on ford motor companies part. many ford fusion & mercury milan owners have had the same problem happen on the replacement handles also.
11/15/201032000
 The interior door handles are breaking. my rear passenger side interior door handle broke about a year ago. i didn't think anything of it. this week my front passenger side interior door handle broke. because of this my front passenger side door will not lock. i did research online and there are many cases of this happening. the door handles are cheap plastic that break easily with regular use.
10/07/2011
 Door handle on rear passenger side broken off at 40k, son unable to exit the vehicle.
01/01/2006
 Plastic headlight lenses that deteriorate/cloud and reduce light passing through the lense. resulting in reduced visibility during night time driving. are manufactrures required to have life of vehicle lense? what happened to glass lenses? no recalls for clouded lenses? very costly to replace or repair. are you missing something right in front of your eyes? i see this on more cars than i can count. many manufacturers, models and years. can you help millions of present and future auto owners?