Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 03/07/2013 | 518160 | ||
| Driver side inner door latch broke when trying to open door normally. could not get out of car. door latch mechanism made of poor quality plastic. not strong enough to prevent braking. | |||
| 11/20/2012 | 45000 | ||
| Tl-the contact owns a 2007 mercury milan. the contact stated that the dashboard became warped and began to rise upward, near the front passenger's side air bag housing. the vehicle was inspected by an authorized dealer and they informed the contact that the entire dashboard would need to be replaced. the vehicle had not been repaired. the approximate failure mileage was 45,000. kmj | |||
| 11/20/2012 | 45000 | ||
| Tl-the contact owns a 2007 mercury milan. the contact stated the dashboard was warped and began to raise upwardly near the front passenger side air bag housing. the vehicle was inspected by an authorized dealer and they informed that the entire dashboard would need to be replaced. the vehicle had not been repaired. the approximate failure mileage was 45,000. js | |||
| 01/27/2013 | 37000 | ||
| Tl* the contact owns a 2007 mercury milan. the contact stated that she attempted to close the driver front door but the door latch failed. the contact had to hold the door shut in order to drive to the dealer for inspection. the dealer stated that a piece within the latch system had failed and needed to be replaced. the defective part was unknown. the vehicle was not repaired .the manufacturer was notified and a complaint was filed. the failure mileage was 37,000. the vin was not available. | |||
| 01/27/2013 | 37000 | ||
| Tl-the contact owns a 2007 mercury milan. the contact stated that she attempted to close the driver front door but the door latch failed. the contact had to hold the door shut in order to drive to the dealer for inspection. the dealer stated that a piece within the latch system had failed and needed to be replaced. the defective part was unknown. the vehicle was not repaired .the manufacturer was notified and a complaint was filed. the failure mileage was 37,000. the vin was not available. mah | |||
| 01/27/2013 | 37000 | ||
| Tl-the contact owns 2007 mercury milan. the contact stated that she attempted to close the door but door latch was broke. the contact had to hold the door shut in order to drive to the dealer for inspection. the dealer stated that a piece broke and needed to be replaced. the defective part was unknown. the vehicle was not repaired .the manufacturer was notified and they filed a complaint. the failure mileage was 37,000. ap | |||
| 10/20/2007 | 3700 | 1 | |
| 2007 mercury milan purchase new july 2007. car kept in garage most of the time. october 2007 car was parked outside in rain. owner noticed that the passenger side of the floor (front and back) carpets were saturated. no windows or doors were accidentally left ajar. owner kept checking car after car washes and passenger floor was continually wet after washing. car went back to dealership and it was discovered that there was a weld burn through under cowl. the burn through was in a valley allowing water hitting the outside of the car to travel inside the car behind the glove compartment and into the car. dealer stuck silicone on the site and said here you go. car had less than 4000 miles on it at that time. owner was not satisfied. carpets were finally replaced and there was mold growing underneath the carpet on the passenger side and there is visual rusting in the seat track and the driver's seat bracket also had rust forming. how many other vehicles made that same day in kansas city missouri (february 20, 2007) also have a weld burn through and no one knows it yet? *tr | |||