Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
07/03/201154000
 Tl- the contact owns a 2007 mercury milan. immediately after the door was closed the rear window disintegrated inside the vehicle. there were no defects present in the windshield prior to the failure. there were no injuries. the contact stated that he could not determine if the weather was a factor. the vehicle was always parked in the garage which was where the failure occurred. the contact will notify the dealer to determine if the vehicle should be towed or driven so that it can be repaired. the failure mileage was 54,000. rk
07/03/201154000
 Tl- the contact owns a 2007 mercury milan. immediately after the door was closed the rear window disintegrated inside the vehicle. there were no defects present in the windshield prior to the failure. there were no injuries. the contact stated that he could not determine if the weather was a factor. the vehicle was always parked in the garage which was where the failure occurred. the contact will notify the dealer to determine if the vehicle should be towed or driven so that it can be repaired. the failure mileage was 54,000. rk
07/03/201154000
 Tl- the contact 2007 mercury milan - a visual. on yesterday after closing the door the rear window disentigrated inside the vehicle. there were no defects present in the windshield prior to it breaking. there were no injuries. the dealer nor manufacturer were notified of the failure. the contact keeps the vehicle in the garage and owned it for a few years and had done nothing different. the vehicle was not turned on at the time. rk
04/17/20073000101/15/2007
 Tl*the contact owns a 2007 mercury milan. the contact stated that the sun visor in her vehicle would become unlatched when she attempted to pull it down. the visor blocked her entire view. she took the vehicle to the dealer and they stated that all the milans they inspected were experiencing the same failure. the dealer stated that nothing could be done to assist. the contact took the vehicle to another dealer and was given the same explanation. the current mileage was 13,324 and failure mileage was approximately 3,000. updated 07/29/08 *bf updated 08/05/08