Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 05/16/2012 | 78000 | 1 | |
| 05/16/12 i was driving at 30 miles/per hour, the brake pedal suddenly went to the floor without any signs in advance, i couldn't stop the car. luckily it was where i worked. i pulled to the parking,stopped it with the help of the curb. checked on the spot, it seems low on brake fluid, we added fluid, pedal seemed fine for couple of months. on 07/31/12, two months after the first incident, driving at the speed of 50, the same thing happened again. couldn't stop the car, the brake pedal went to the floor. luckily there is a garage by the side, pulled in and checked. finding out the mass cylinder disfunction. spend over 600 got it changed. now i am scared, don't know what to do? sell the car? ( which i cant afford now) or waiting to be killed in the car or kill somebody else? *tr | |||
| 05/16/2012 | 78000 | ||
| 05/16/12 i was driving at 30 miles/per hour, the brake pedal suddenly went to the floor without any signs in advance, i couldnt stop the car. luckily it was where i worked. i pulled to the parking,stopped it with the help of the curb. checked on the spot, it seems low on brake fluid, we added fluid, pedal seemed fine for couple of months. on 07/31/12, two months after the first incident, driving at the speed of 50, the same thing happened again. couldnt stop the car, the brake pedal went to the floor. luckily there is a garage by the side, pulled in and checked. finding out the mass cylinder disfounctioned. spend over 600 got it changed. now i am scared, dont know what to do? sell the car? ( which i cant afford now) or waiting to be killed in the car or kill somebody else? | |||
| 06/02/2012 | 100600 | ||
| Tl* the contact owns a 2008 mercury milan. the contact stated that while driving 40 mph on a wet road and attempting to brake, the brakes failed to respond. the vehicle slid in the road until it came to a rest. the vehicle was towed to a repair shop where the contact was advised that the master cylinder was defective. the vehicle was repaired however the failure recurred. the vehicle was taken to dealer where the master cylinder was found defective a second time. the current mileage was 103,000. the failure mileage was 100,600. | |||
| 06/02/2012 | 100600 | ||
| Tl-the contact owns a 2008 mercury milan. the contact stated that while driving 40 mph on a wet road and attempting to brake, the brakes failed to respond. the vehicle slid in the road until it came to a rest. the vehicle was towed to a repair shop where the contact was advised that the master cylinder was defective. the vehicle was repaired however the failure recurred. the vehicle was taken to dealer where the master cylinder was found defective a second time. the current mileage was 103,000. the failure mileage was 100,600. kmj | |||
| 06/02/2012 | 100600 | ||
| Tl-the contact owns a 2008 mercury milan. the contact stated that while driving at 40 mph, and attempted to brake, the brakes failed to respond. the vehicle slid in the road until it came to a rest. the vehicle was towed to a repair shop, who stated the master cylinder was defective. the vehicle was repaired. the conditions on the road were wet; it had rained. the failure recurred again. the vehicle was taken to dealer, and the master cylinder was found defective a second time. the current mileage was 103,000. the failure mileage 100,600.yn | |||
| SERVICE BRAKES, ELECTRIC | |||
| 10/11/2010 | 8900 | ||
| I brought my 2008 mercury milan premier (purchased 7-30-10) as a cpo vehicle, 6,900 miles, to metropolitan lincoln mercury, garden city, mi (734-458-1961). i reported the driver's seat mount was completely rusted out and needed to be fixed (they refused, saying it is normal), there is excessive traveling distance when braking (they said the brakes were fine), there is excessive exhaust noise (a known problem that they said they don't know when the fix is coming), and the transmission doesn't shift properly (stays in one gear too long/also a known problem). for known problems, either i have to pay for it (the transmission) or they don't know and don't care about the other known problem (a resonator for the exhaust system to reduce excessive noise). i have never heard of seat brackets rusting out being normal. i feel if left unchecked, it may become a safety issue. despite the fact i bought an extended warranty, it appears they want to come as close to $100 as possible (my deductible), fix one item, and then get me to come back again, so they can collect my $100 deductible again for a problem they did not address the first time i complained about it. they said the rust is normal although i have never in all my life had a car that rusted out in that area and it is absolutely not normal, a hazard and must be fixed. obviously, they have chosen to deal with issues that are only simple, where they can make the most money/don't have to dole out any, and avoid ones where the obvious solution is too costly, may cost them some money, or are too complicated. | |||
| 12/23/2009 | 4 | ||
| Over the past year there have (4) instances where it seemed as if the brake pedal was going clear to the floor. the last incident was near xmas in 2009. *cn | |||