Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/13/201285000
 The interior door handles snap in half easily and cause the door to not lock automatically. when the first door handle broke (front, driver side) it took me about a minute to figure out what had happened and how to get out of my car. if it would have happened in an emergency situation it could have been a major problem. after the second handle broke (front, passenger side) i discovered that pulling back on the lock mechanism will open the door. the dealership told me to keep my receipts because this, according to them, is a chronic problem with the milan and the ford fusion. thankfully, i was just getting out of my car to go to work, but had i been involved in an accident i could have potentially died because of the faulty door handle.
09/17/201135900
 Uncontrolable acceloration issue. could not get car to stop with brakes, e brake, shut off neutral shift. reached speeds in excess of 80 mph. finally car slowed down, smoke coming from vents. towed to local dealer no response yet.
01/14/2011
 On the inside door handles they are covered in chrome. the passenger side started to bubble up. not sure why, because i mostly only use the driver side. anyhow, the other night i had my cousin riding with me and when she grabbed the door handle the piece cut her finger. it had somewhat pealed off and sliced her. no other door handle has done that just that one. i was wondering what i should. its a safety issue for anyone who grabs the handle. i am not even sure how or where to fix it. any help would be apprecitated!