Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| EA12009 | Ford Motor Company | 12/12/2012 | Accelerator Pedal Interference | |||
| Unsecured mats may interfere with accelerator pedal return to idle.a heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal.ford introduced new pedals as a running change early in model year (my) 2010 vehicles.analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles.incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic.drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off.drivers and service technicians reference observing evidence of mat interference or note unsecured ford or aftermarket all weather floor mats in post-incident inspections.this investigation has been upgraded to an engineering analysis on my 2008 through early-2010 vehicles (produced through september 2009) to further assess the scope, frequency and safety consequences of the alleged defect.the voqs associated with the opening of this engineering analysis are:10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131 | ||||||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| PE10019 | Ford Motor Company | 05/28/2010 | 01/11/2013 | Accel Pedal Interference - Acc Floormat | ||
| Unsecured mats may interfere with accelerator pedal return to idle. a heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. ford introduced new pedals as a running change early in model year (my) 2010 vehicles. analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles. incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off. drivers and service technicians reference observing evidence of mat interference or note unsecured ford or aftermarket all weather floor mats in post-incident inspections.based on information gathered during the preliminary evaluation the population being investigated has been narrowed to model years 2008 to 2010.this investigation has been upgraded to an engineering analysis on my 2008 through early-2010 vehicles (produced through september 2009) to further assess the scope, frequency and safety consequences of the alleged defect.the voqs associated with the opening of this engineering analysis are: 10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131 | ||||||
| EA12009 | Ford Motor Company | 12/12/2012 | Accelerator Pedal Interference | |||
| Unsecured mats may interfere with accelerator pedal return to idle.a heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal.ford introduced new pedals as a running change early in model year (my) 2010 vehicles.analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles.incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic.drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off.drivers and service technicians reference observing evidence of mat interference or note unsecured ford or aftermarket all weather floor mats in post-incident inspections.this investigation has been upgraded to an engineering analysis on my 2008 through early-2010 vehicles (produced through september 2009) to further assess the scope, frequency and safety consequences of the alleged defect.the voqs associated with the opening of this engineering analysis are:10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131 | ||||||
| PE10019 | FORD MOTOR COMPANY | 05/28/2010 | Accelerator pedal entrapment. | |||
| Odi has received three complaints of accelerator pedals being trapped by unsecured all weather floor mats in current production model year 2010 ford fusion vehicles.a preliminary evaluation has been opened to assess the scope, frequency, and potential safety-related consequences of the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/15/2012 | 45000 | ||
| While operating the vehicle under normal conditions the vehicle would stall out and lose power resulting in rapid decrease in speed and create unsafe driving situations. car would still be running but pressing the gas would not result in acceleration. turning vehicle off and restarting again would sometimes remedy problem but problem increased in frequency and severity, even happening to my wife while driving the vehicle on the highway at speeds in excess of 60+ mph traveling through bridge/tunnel system in local area. | |||
| 09/11/2012 | 57616 | ||
| I was driving on the freeway at 65 mph and the car seemed to stall. i lost power and coasted to a stop. i could push the accelerator to the floor and the car had enough power to crawl forward. i turned the key off and that cleared the problem. however the problem came back a few days later. again i turned the key off and the problem cleared. after this happened a second time i took the car to a friend who owns a mechanics shop. he hooked up the car to his computer and he retrieved a code for the problem. after recieving the code i called the dealer i bought the car from and the service department told me the code was for the throttle body. the dealer told me ford would not cover the replacement of this part. about a week after the initial occurrance i lost power again and i turned the key off, the problem cleared but only long enough to drive another mile and it happened again and again and again. luckly i was in town and i found the closest mechanics shop to take it too. | |||
| 06/15/2012 | 45000 | ||
| While operating the vehicle under normal conditions the vehicle would stall out and lose power resulting in rapid decrease in speed and create unsafe driving situations. car would still be running but pressing the gas would not result in acceleration. turning vehicle off and restarting again would sometimes remedy problem but problem increased in frequency and severity, even happening to my wife while driving the vehicle on the highway at speeds in excess of 60+ mph traveling through bridge/tunnel system in local area. | |||
| 09/11/2012 | 57616 | ||
| I was driving on the freeway at 65 mph and the car seemed to stall. i lost power and coasted to a stop. i could push the accelerator to the floor and the car had enough power to crawl forward. i turned the key off and that cleared the problem. however the problem came back a few days later. again i turned the key off and the problem cleared. after this happened a second time i took the car to a friend who owns a mechanics shop. he hooked up the car to his computer and he retrieved a code for the problem. after recieving the code i called the dealer i bought the car from and the service department told me the code was for the throttle body. the dealer told me ford would not cover the replacement of this part. about a week after the initial occurrance i lost power again and i turned the key off, the problem cleared but only long enough to drive another mile and it happened again and again and again. luckly i was in town and i found the closest mechanics shop to take it too. | |||
| 06/15/2012 | 45000 | ||
| While operating the vehicle under normal conditions the vehicle would stall out and lose power resulting in rapid decrease in speed and create unsafe driving situations. car would still be running but pressing the gas would not result in acceleration. turning vehicle off and restarting again would sometimes remedy problem but problem increased in frequency and severity, even happening to my wife while driving the vehicle on the highway at speeds in excess of 60+ mph traveling through bridge/tunnel system in local area. | |||
| 09/11/2012 | 57616 | ||
| I was driving on the freeway at 65 mph and the car seemed to stall. i lost power and coasted to a stop. i could push the accelerator to the floor and the car had enough power to crawl forward. i turned the key off and that cleared the problem. however the problem came back a few days later. again i turned the key off and the problem cleared. after this happened a second time i took the car to a friend who owns a mechanics shop. he hooked up the car to his computer and he retrieved a code for the problem. after recieving the code i called the dealer i bought the car from and the service department told me the code was for the throttle body. the dealer told me ford would not cover the replacement of this part. about a week after the initial occurrance i lost power again and i turned the key off, the problem cleared but only long enough to drive another mile and it happened again and again and again. luckly i was in town and i found the closest mechanics shop to take it too. | |||
| 06/15/2012 | 45000 | ||
| While operating the vehicle under normal conditions the vehicle would stall out and lose power resulting in rapid decrease in speed and create unsafe driving situations. car would still be running but pressing the gas would not result in acceleration. turning vehicle off and restarting again would sometimes remedy problem but problem increased in frequency and severity, even happening to my wife while driving the vehicle on the highway at speeds in excess of 60+ mph traveling through bridge/tunnel system in local area. | |||
| 07/02/2012 | 48000 | ||
| Tl- the contact owns a 2010 mercury milan. the contact stated that while driving 65 mph, the vehicle stalled and the check engine warning lamp illuminated. the vehicle was taken to the dealer, who diagnosed the failure by resetting the power train control and changing the engine oil. the dealer stated no codes would show after running different diagnostic test. the vehicle was taken to the dealer on more than one occasion for the failure. the manufacturer was not notified. the failure mileage was 48,000 and the current mileage was 52,000. mh | |||
| 07/02/2012 | 48000 | ||
| Tl- the contact owns a 2010 mercury milan. the contact stated while driving 65 mph, the vehicle stalled and the check engine warning lamp illuminated. the vehicle was taken to the dealer who diagnosed the failure by resetting the power train control and changing the engine oil. the dealer stated no codes would show after running different diagnostic test. the vehicle was taken to the dealer on more than one occasion for this failure. the manufacturer was not notified. the failure mileage was 48,000 and the current mileage was 52,000. | |||
| 09/17/2012 | 52277 | ||
| Tl- the contact owns a 2010 mercury milan. the contact stated that while traveling 65 mph the vehicle started to shake violently and then stalled. the vehicle was towed to the dealer who diagnose that the throttle body assembly needed to be replaced. the contact stated that the wrench symbol illuminated on the instrument panel when the failure occurred. the vin was not available. the failure mileage was 52,277 and the current mileage was 55,000. pmb | |||
| 09/17/2012 | 52277 | ||
| Tl- the contact owns a 2010 mercury miran. the contact stated that while traveling 65 mph the vehicle started to jerk back and forth and then stalled. the contact had the vehicle towed to the dealer and the dealer had to replace the throttle body assembly. the contact stated that the wrench symbol illuminated on the instrument panel when the failure occurred. the vin was not available. the failure mileage and current mnileages were 52,277 and the current mileage was 55,000.rl | |||
| 09/28/2012 | 45000 | 1 | |
| I would like to know why nobody has done anything about this throttle body problem. if you look online and you will see how many complaints there are about the same problem. i would like this to be on the recall list so all of the ones that own this car will not have to pay anywhere from 300-500 to get it fixed. this is a safety problem i was driving on i295 going about 6mph and i lost all throttle control , i'm in the far left lane and had no where to go so i'm coasting to the right shoulder and all most got hit 4 times. i would say this is a really important safety problem. i read about 35 of the same problems online and i haven't seen anyone from your company or ford comment on this are they waiting for someone to get killed before anything gets done to fix this. i will be calling monday morning to see what you or ford will do about this problem if nothin is done i will contact a lawyer and the news media. we were almost killed and something needs to get done at fords cost not the people who thought they had a safe car. *tr | |||
| 09/28/2012 | 45000 | ||
| I would like to know why nobody has done anything about this throttle body problem. if you look online and you will see how many complaints there are about the same problem. i would like this to be on the recall list so all of the ones that own this car will not have to pay anywhere from 300-500 to get it fixed. this is a safety problem i was driving on i295 going about 6mph and i lost all throttle control , i'm in the far left lane and had no where to go so i'm coasting to the right shoulder and all most got hit 4 times. i would say this is a really important safety problem. i read about 35 of the same problems online and i haven't seen anyone from your company or ford comment on this are they waiting for someone to get killed before anything gets done to fix this. i will be calling monday morning to see what you or ford will do about this problem if nothin is done i will contact a lawyer and the news media. we were almost killed and something needs to get done at fords cost not the people who thought they had a safe car. | |||
| 09/21/2012 | 42000 | ||
| Tl- the contact owns a 2010 mercury milan. the contact stated that while driving 70 mph, the vehicle stopped accelerating and the check engine warning light illuminated on the instrument panel. the contact shut off and restarted the vehicle, which then resumed normal operation. the contact stated that the failure recurred several times. the vehicle was taken to a dealer for inspection where they stated that the throttle body needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 42,000. kmj | |||
| 09/28/2012 | 45000 | ||
| I would like to know why nobody has done anything about this throttle body problem. if you look online and you will see how many complaints there are about the same problem. i would like this to be on the recall list so all of the ones that own this car will not have to pay anywhere from 300-500 to get it fixed. this is a safety problem i was driving on i295 going about 6mph and i lost all throttle control , i'm in the far left lane and had no where to go so i'm coasting to the right shoulder and all most got hit 4 times. i would say this is a really important safety problem. i read about 35 of the same problems online and i haven't seen anyone from your company or ford comment on this are they waiting for someone to get killed before anything gets done to fix this. i will be calling monday morning to see what you or ford will do about this problem if nothin is done i will contact a lawyer and the news media. we were almost killed and something needs to get done at fords cost not the people who thought they had a safe car. | |||
| 09/21/2012 | 42000 | ||
| Tl- the contact owns a 2010 mercury milan. the contact stated that while driving 70 mph, the vehicle stopped accelerating and the check engine warning light illuminated on the instrument panel. the contact shut off and restarted the vehicle, which then resumed normal operation. the contact stated that the failure recurred several times. the vehicle was taken to a dealer for inspection where they stated that the throttle body needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 42,000. kmj | |||
| 09/28/2012 | 45000 | ||
| I would like to know why nobody has done anything about this throttle body problem. if you look online and you will see how many complaints there are about the same problem. i would like this to be on the recall list so all of the ones that own this car will not have to pay anywhere from 300-500 to get it fixed. this is a safety problem i was driving on i295 going about 6mph and i lost all throttle control , i'm in the far left lane and had no where to go so i'm coasting to the right shoulder and all most got hit 4 times. i would say this is a really important safety problem. i read about 35 of the same problems online and i haven't seen anyone from your company or ford comment on this are they waiting for someone to get killed before anything gets done to fix this. i will be calling monday morning to see what you or ford will do about this problem if nothin is done i will contact a lawyer and the news media. we were almost killed and something needs to get done at fords cost not the people who thought they had a safe car. | |||
| 09/21/2012 | 42000 | ||
| Tl- the contact owns a 2010 mercury milan. the contact stated that while driving 70 mph, the vehicle stopped accelerating and the check engine warning light illuminated on the instrument panel. the contact shut off and restarted the vehicle, which then resumed normal operation. the contact stated that the failure recurred several times. the vehicle was taken to a dealer for inspection where they stated that the throttle body needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 42,000. kmj | |||
| 09/21/2012 | 42000 | ||
| Tl- the contact owns a 2010 mercury milan. the contact stated that while driving 70 mph, the vehicle stopped accelerating and the check engine light illuminated on the instrument panel. the contact pulled the vehicle over to the side of the road and restarted it and it functioned properly. the contact stated that the failure recurred a few more times. the vehicle was taken to a dealer for inspection and they stated that the throttle body needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 42,000. ap | |||
| 07/10/2012 | 40100 | 1 | |
| While driving, the throttle would lose the ability to send fuel to the motor thus causing no acceleration ability. i was required to pull off of the road and turn the vehicle off and restart it. the check engine light and throttle light came on. the vehicle needed an new electronic throttle body. *tr | |||
| 07/19/2012 | 40000 | ||
| Tl* the contact owns a 2010 mercury milan. the contact stated that while driving 65 mph, the vehicle stalled and the check engine warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the throttle body needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 41,000. | |||
| 07/19/2012 | 40000 | ||
| Tl - the contact owns a 2010 mercury milan. the contact stated that while driving 65 mph, the vehicle stalled and the check engine warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the throttle body needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 41,000. kmj | |||
| 07/19/2012 | 40000 | ||
| Tl - the contact owns a 2010 mercury milan. the contact stated that while driving 65 mph the vehicle stalled and the check engine warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the throttle body needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 41,000. pm | |||
| 07/05/2012 | 77200 | 1 | |
| I was driving approximately 50 mph. the car began to slow down, and it jerked and hesitated and began to decelerate as it continued the jerking and hesitation. the car would not respond to the accelerator at all. continued to jerk and slow down and the engine and transmission were not functioning properly. i pulled in to a gas station and stopped the car. *tr | |||
| 07/05/2012 | 77200 | ||
| I was driving approximately 50 mph. the car began to slow down, and it jerked and hesitated and began to decelerate as it continued the jerking and hesitation. the car would not respond to the accelerator at all. continued to jerk and slow down and the engine and transmission were not functioning properly. i pulled in to a gas station and stopped the car. | |||
| 06/12/2012 | 41000 | ||
| I was first in line at a red light on a 2-lane highway. when the light turned green, i accelerated and halfway through the intersection the car lurched and lost power. the car didn't die but there was no response in the gas pedal and a wrench symbol appeared in the dash. i made it through the intersection and to the shoulder at idle speed (with a line of cars behind me). i put the car in park and turned it off for a minute. it restarted ok, the wrench was gone and the car ran fine. i considered it a fluke until a week later when the same thing happened, except that i was traveling at 70 mph in the inside lane of the same highway. luckily there was room to change lanes while decelerating and i pulled to the shoulder. again, it restarted fine after i turned it off, and the wrench was gone. i took the car for service at a ford dealer because losing power in traffic is a very dangerous situation and who knows when and where it might happen again. the tech found a problem with the throttle body and replaced it at a cost of about $350 parts/labor. of course, we are just outside of the warranty period at 41,000 miles. | |||
| 11/07/2011 | 36068 | ||
| I was driving down the freeway at 65 mph, when the check engine and transmission light came on and the car immediately started to decelerate and i was not to give the car gas to get out of the way of moving traffic. after turning the car off and turning the car on again, the car seemed to have reset itself and the car started working properly again. a couple of months later, now at 41000 miles, the car is having this problem more frequently and is unsafe to drive. i took the car to a dealership to see what was wrong with the car when they stated to me that the throttle body kept getting stuck closed. i feel this should be looked into further as a problem with the throttle body should not be going out for a car that is still practically brand new. | |||
| 05/18/2010 | 7400 | ||
| I have a 2010 mercury milan this car has been in the shop many times the transmission was slipping it has left me in the middle of an intersection and the last straw was 3 weeks ago when the transmission kicked in when i was turning it poped my neck and i hit a curb. i do not feel safe in the car. one time the gas peddle stuck and i had to reach down and pull out my floor mat. also trim parts just fall off of this thing. | |||
| 01/27/2010 | 1500 | ||
| Tl-the contact owns a 2010 mercury milan. while driving in reverse the accelerator pedal stuck and the vehicle began to surge backwards until the vehicle rolled over a curb resulting in a crash. a police report was filed and there were no injuries reported. the vehicle was taken to an authorized dealer where the contact was informed there was no chance the vehicle could have surged. the vehicle was not serviced. the failure recurred while driving in reverse resulting in another crash. another police report was filed and no injuries were reported. the vehicle was again taken to an authorized dealer where the contact was informed there was nothing wrong with the vehicle. the failure mileage was 1,500 and the current mileage was 3,000. sm. | |||