Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
01/01/201118000
 Tl-the contact owns a 2011 mercury mariner. the contact stated that while driving at various speeds the vehicle would stall. on other occasions the vehicle would hesitate when accelerating. immediately after the transmission warning light illuminated. the vehicle was later towed to a dealer. after diagnosis they advised her that they would have to reprogram the fuel emission and the throttle body. the vehicle was repaired for the components mentioned above. after having the repairs done the failure re occurred. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 18,000. the current mileage was approximately 40,000. tb
01/31/2013365061
 I have experienced this problem twice. the car loses power, traveling at 65mph on highway and car lost all power. the wrench light came on. pulled over, turned car off and restarted. light went off and car was drivable. the second time occurred while car was stopped and when i proceeded to accelerate, the car had no power. i took it to the ford dealer and they said the throttle body needed to be replaced as it had a short. this was not included in my powertrain warranty. i have read info on this and it appears that it is becoming more common. it is too dangerous to be losing power while driving on a freeway and lose all power. this car only had 36,500 miles so no reason unless it is a defective part. *tr
01/31/201336506
 I have experienced this problem twice. the car loses power, traveling at 65mph on highway and car lost all power. the wrench light came on. pulled over, turned car off and restarted. light went off and car was driveable. the second time occured while car was stopped and when i proceeded to accelerate, the car had no power. i took it to the ford dealer and they said the throttle body needed to be replaced as it had a short. this was not included in my powertrain warranty. i have read info on this and it appears that it is becoming more common. it is too dangerous to be losing power while driving on a freeway and lose all power. this car only had 36,500 miles so no reason unless it is a defective part.
10/09/201244000
 I was driving at about 70 mph on i-70, when the car lost all engine power, like it died, i was fortunately getting ready to exit, and was in the right lane,so coasted the car off to the side. a wrench light came on, had it towed to dealer, who so far cannot duplicate it or get a code for it to show. he wants to keep it awhile to figure it out. i am advance complaining since i have seen this problem on here for another milan, and have found the same complaint on this site 21 times for the sister car to this, the ford fusion. it has been the throttle body that was bad on the others. it is very dangerous, whatever it is. also this car has rolled the windows down by itself, when i have been in a store. it was raining and when i came out both my front windows were down, and interior was wet. they were up , since it was raining,when i locked it and left.
07/14/2012355001
 I was driving on a highspeed road when suddenly there was nothing happening when i pressed the gas. a small wrench came on the dash. the owner's manual said throttle/transmission problem. had we been in the passing lane we probably would have been rear-ended and killed! as it was, i was able to coast over to the shoulder of the road and eventually pull into a parking lot. i turned off the car, waited a few minutes and turned it back on. i was able to drive about 5 miles before the same thing happened again. i left the car in a parking lot. i have only owned the car for 29 days! i feel this is a definite safety hazard and should be looked into. *tr
07/14/201235500
 I was driving on a highspeed road when suddenly there was nothing happening when i pressed the gas. a small wrench came on the dash. the owner's manual said throttle/transmission problem. had we been in the passing lane we probably would have been rear-ended and killed! as it was, i was able to coast over to the shoulder of the road and eventually pull into a parking lot. i turned off the car, waited a few minutes and turned it back on. i was able to drive about 5 miles before the same thing happened again. i left the car in a parking lot. i have only owned the car for 29 days! i feel this is a definite safety hazard and should be looked into.