Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/06/201289000
 The instrument gauge on my 2005 mercury montego just went dead. nothing registered, so there was no reading on my speed, engine heat gauge, fuel level, or tachometer. this happened once in early spring of this year (2012), but did not repeat until recently. it is now june and the same thing has re-occurred about 10 times in the past two weeks. after turning the car off and restarting, this sometimes (but not always), fixes the problem. most recently, if the gauges do work, the check engine light turns on. the airbag light stays on, and the awd malfunction message displays in the information panel until i hit the reset button. from a safety perspective, is this a short in the system or is my airbag really malfunctioning? and how do i know my speed other than to guess?
11/11/2009540001
 My parents were involved in a head on accident with a drunk driver who had cross the center line, in which case none of the airbags were deployed. the bunt force of the accident was to the passenger front corner of the vehicle where the passenger side of the uni-body and the front clip support cross section meet. the vehicle is being moved to the nearest mercury dealer. we have contact the vehicle manufacture and are awaiting a response from the office of general console for a response of investigation plan of why the airbags did not deploy. i am representing my parent do to my vehicle mechanical background. *tr
AIR BAGS - FRONTAL
01/20/200719000106/01/2005
 My father age 81 was involved in a crash on 1-20-07 in wich he impacted the rear of a semi tractor trailor combo@ approx. 40 mph. the trailor had a bar/bumper extending across the back and down, and the impact was 18-24 inches off the ground.the airbag system did not deploy,resulting in multiple injuries to the head and facial areas. *jb