Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR | |||||
| 0710 | 11/28/2007 | 0710 | 10023294 | Certain 2005 through 2007 fwd and awd ford five hundred, freestyle and mercury montego vehicles - rear brake wear. also have an owner's letter. *nj updated 1/25/08. *nj | 11/08/2007 |
| SERVICE BRAKES, HYDRAULIC | |||||
| 0547 | 03/07/2005 | 10014650 | Thumping noise or roughness from rear brakes. *tt | 05/05/2005 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DIFFERENTIAL PROPORTIONAL VALVE | |||||
| 08-4-11 | 03/01/2008 | 10024829 | Traction control lamp on--no dtc's present, or dtc p1889 in differential electronic module (dem). *nj | 05/30/2008 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||||
| 0759 | 10021463 | Rear brake drag, noise, dust, and/or premature pad wear. *kb | 04/27/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 10/20/2009 | 51000 | ||
| Tl*the contact owns a 2005 mercury montego. the contact was driving at speeds of 20 mph. when they attempted to pass another vehicle, she depressed the accelerator and the vehicle was hesitant to increase speed similar to driving while in neutral. in addition, when depressing the brake pedal, the vehicle would jerk abnormally. the dealer reset the vehicle computer system and the vehicle returned to normal operation for a short period; however, the failure recurred. the contact had not taken the vehicle back to the dealer. the failure mileage was 51,000 and the current mileage was 64,000. | |||
| 01/23/2002 | 20000 | 1 | |
| 1check engine light (gas emisions) 2. failure is once a month then light goes off 2 no parts or repairs as the dealer ship will not replace will the recall repair? *tr | |||
| 01/01/1901 | 16113 | 2 | |
| Mercury montego with brake problems. consumer states that the rear brakes were replaced after 16,000 miles, and the front brakes were replaced after 26,000 miles. she believes there is a defect with the type of metal that is being used. *kb | |||
| 05/05/2008 | 86000 | 1 | |
| In the 86k miles my mercury montego has been driven the rear brakes have been replaced 3 times. just this week the passenger side rear brake caliper had to be completely replaced. *tr | |||
| 12/13/2006 | 19749 | 1 | 09/08/2005 |
| The necessity to replace rear brakes on a 2005 mercury montego with only 19,749 miles. *jb | |||
| 09/08/2006 | 1 | 02/18/2004 | |
| Rear brakes are excessively worn. the first incident of grinding noise happened at 100 miles. at 196 miles the dealer replaced the rotors and pads. squeaking, grinding noises and excessive rear brake dust continued. currently at 18,846 miles the grinding is extremely loud. the dealer claims i need new brake pads and one right rear rotor. after researching this incident there have been numerous reports of the same exact issue. this is abnormal brake wear and the owners of ford five hundred and mercury montego should be aware of this issue. potential buyers beware! ford and the dealer will do nothing about this as they claim the brake system is covered for 12 months. this is clearly defective!!!! *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/19/2007 | 42000 | 1 | 01/08/2006 |
| I noticed a lot of dust from the brakes especially on the rear, at 42,533, i had to replace the brakes and the rotors re-surfaced. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 06/05/2005 | 2000 | 3 | 04/16/2005 |
| Abs brake failure, gas cap warning coming on and transmission failure all under normal driving conditions the car is 7 weeks old | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 01/09/2007 | 21000 | 10 | 01/03/2006 |
| Tl* - the contact owns a 2005 mercury montego premier. the contact stated that the brakes made excessive noise, brakes were dragging, and there wa s brake dust. the noise usually occurred when traveling in reverse. the noise sounded like the calipers were not releasing. the rear brakes were not working properly,as a result the front brakes were doing all the work. the contact felt that it took excessive force to apply the brakes. the failure and current mileage were 21000 miles. *ak | |||
| 01/03/2007 | 24000 | 1 | 01/04/2005 |
| Excessive rear brake wear. our 2005 montego, purchased new in jan. 2006 experienced excessive rear brake wear with less than 24k miles of normal driving. this required new pads and rotors be replaced. we generally get 50k to 60k miles of wear on the brakes of the other ford products we have owned over the last 20 years. ford offered no explanation other than brake wear is not covered by warranty after 12k miles. the service manager at bill utter ford in denton, tx said he has seen the same excessive wear pattern in as little as 20k miles on similar models. ford refused to assume any of the cost for replacement. clearly this is both a design failure and a safety issue that should addressed immediately. needless to say, if ford chooses to continue to ignore this safety issue i will not be buying anymore of their products. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 12/05/2007 | 32000 | 10 | 07/30/2005 |
| Tl*the contact owns a 2005 mercury montego. the contact stated that there was a voluntary recall for the brake pads. moisture would enter into the brake pads and the manufacturer installed new rotors in the brake assembly. four weeks later, the aftermarket brake rotors were rusted excessively. the manufacturer stated that the feature was cosmetic and provided no further assistance. the failure mileage was 32,000 and current mileage was 33,000. | |||
| 04/23/2007 | 18000 | 1 | 06/10/2005 |
| Premature brake pad depleted totally by 18750 miles resulting in no rear braking action. *tr | |||
| 06/23/2007 | 21000 | 1 | 10/04/2006 |
| Tl*the contact owns a 2005 mercury montego. the contact noticed that the vehicle's stopping distance had increased when braking. there were no warning indicators. the vehicle was taken to the dealer for routine maintenance. the dealer stated that the brakes needed immediate attention. the contact did not allow the dealer to inspect any further. the vehicle was taken to another mechanic who stated that the vehicle needed new brake pads. the current mileage is 21,700 and failure mileage was 21,000. | |||
| 01/03/2007 | 24000 | 1 | 01/04/2005 |
| Excessive rear brake wear. our 2005 montego, purchased new in jan. 2006 experienced excessive rear brake wear with less than 24k miles of normal driving. this required new pads and rotors be replaced. we generally get 50k to 60k miles of wear on the brakes of the other ford products we have owned over the last 20 years. ford offered no explanation other than brake wear is not covered by warranty after 12k miles. the service manager at bill utter ford in denton, tx said he has seen the same excessive wear pattern in as little as 20k miles on similar models. ford refused to assume any of the cost for replacement. clearly this is both a design failure and a safety issue that should addressed immediately. needless to say, if ford chooses to continue to ignore this safety issue i will not be buying anymore of their products. *nm | |||
| 12/20/2006 | 29000 | 2 | 03/01/2005 |
| Rear bakes wearing out extremely fast. required replacement at 17k miles and at 12k miles. brakes wearing out at rates faster than customary may lead to unreasonable expectation of timely repair in time, and brake failure in service. dealer service is offering to install ceramic brake pads. *jb | |||
| 05/24/2005 | 22649 | 2 | 03/16/2005 |
| Rear brakes dust badly and have excessive wear. documented this complaint on first trip to dealer after buying car. since then i have made complaints to another mercury dealer. today they tell me ford has re-engineered the rear brake pads to fix the problem but because the car is more than a year old i would have to pay for the new brake pads. *nm updated 07/30/08 | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 12/05/2007 | 32000 | 10 | 07/30/2005 |
| Tl*the contact owns a 2005 mercury montego. the contact stated that there was a voluntary recall for the brake pads. moisture would enter into the brake pads and the manufacturer installed new rotors in the brake assembly. four weeks later, the aftermarket brake rotors were rusted excessively. the manufacturer stated that the feature was cosmetic and provided no further assistance. the failure mileage was 32,000 and current mileage was 33,000. | |||
| 06/07/2007 | 12/15/2005 | ||
| I have a 2005 mercury montego. i was driving, applied my brakes and there was a terrible grinding noise coming from the rear of the vehicle. the car has been taken wilson ford, fairmont, wv for repairs. one caliper had locked up and destroyed the rotor and the other caliper has badly damaged the other rotor. also, brake pads will have to be replaced. this is a know problem to ford/mercury that the brakes are failing on ford 500s and mercury montegos. i have gone on message boards and found numerous complaints of the brakes, calipers, and rotors failing. i was told by the mechanic that i was lucky to get 33000 miles out of my car. there was no warning that something was wrong. i only heard the grinding noise. there was no feeling that something was going wrong with the car. it is know to ford/mercury that these parts are failing at a rapid pace. in fact, i have been told that the calipers needed for my vehicle are on backorder indefinitely. my concern lies in the fact that these braking systems are suddenly going out. this could very easily cause an accident which could result in death. the owners of these vehicles needs to be notified that these parts are failing and that they need to be replaced. also, the design needs to be investigated as why the rapid failure. | |||
| 01/03/2007 | 24000 | 1 | 01/04/2005 |
| Excessive rear brake wear. our 2005 montego, purchased new in jan. 2006 experienced excessive rear brake wear with less than 24k miles of normal driving. this required new pads and rotors be replaced. we generally get 50k to 60k miles of wear on the brakes of the other ford products we have owned over the last 20 years. ford offered no explanation other than brake wear is not covered by warranty after 12k miles. the service manager at bill utter ford in denton, tx said he has seen the same excessive wear pattern in as little as 20k miles on similar models. ford refused to assume any of the cost for replacement. clearly this is both a design failure and a safety issue that should addressed immediately. needless to say, if ford chooses to continue to ignore this safety issue i will not be buying anymore of their products. *nm | |||