Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT
1900501/01/200610019068Grunt or squeak from front suspension during full lock turns - service tip. *tt02/10/2006
SUSPENSION - REAR
061401/01/200610019027Noise from rear suspension - cold only. *tt02/09/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/20/201298000
 Tl- the contact owns a 2006 mercury montego. the contact stated that the vehicle began exhibiting an abnormal noise. the vehicle was taken to the dealer for diagnosis and the contact was told that the rear differential failed and recommended a complete overhaul. the manufacturer was notified and offered no assistance. the vehicle had not been repaired. the failure and current mileages were 98,000. kmj
05/20/201298000
 Tl- the contact owns a 2006 mercury montego. the contact stated that the vehicle began making noise. the vehicle was taken to the dealer for diagnosis and was told that the rear differential had failed and recommended a complete overhaul. the manufacturer was notified and offered no assistance. the vehicle had not been repaired. the failure and current mileages were 98,000. dt
01/01/20062579209/30/2005
 Dt*: the contact stated while driving the airbag light illuminated. although the dealership and manufacturer were alerted, no repairs were made. the abs light illuminated, the front spring brackets were replaced. updated 04/06/06.
SUSPENSION - REAR
06/24/2011108000
 Tl- the contact owns a 2006 mercury montego. while driving at approximately 45 mph the rear passenger side control mounting bracket broke detaching part of the frame making it difficult to control the vehicle and damaging the rear passenger tire. the contact gained control of the steering and stopped the vehicle. the vehicle was towed to an independent mechanic. the mechanic stated the rear passenger side control mounting bracket and part of the frame was corroded and broke. the mechanic stated because of liability issues they would not repair the vehicle. the manufacturer was made aware of the failure and a complaint was filed. the vehicle was not repaired. the approximate failure mileage was 108,000. ds
SUSPENSION - REAR - SHOCK ABSORBER
03/26/20081100209/01/2007
 Loud clunking from rear suspension, replaced rear shock and tightened torsion bars etc. noise was reduced but never fully corrected. consequently my car is out of alignment and ruined all 4 tires in just 32,000 miles. service center is refusing to fix under warranty. they have stated that the tires cupping on the inside has been an issue on these vehicles so is there more wrong here than they are saying. i have my car serviced there every 3,000 miles and tires rotated every 6,000 miles. i pay them to take care of my car, if i would not have noticed my tires being cupped they would have never said anything. *tr