Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/01/2012 | 70000 | ||
| Car lunges forward and backwards when putting into gear (drive or reverse). it is extremely noticable to passengers and others. it is dangerous, as you have no control over the lunging motion that could possibly pin someone walking nearby as you are parking the vehicle. it appears this is a common problem that has been reported by many and action needs to be taken by the maker to correct the problem. | |||
| 08/28/2012 | 82000 | ||
| This vehicle has a serious/scary surging problem when shifting from park to drive, park to reverse, drive to reverse, reverse to drive or when simply maneuvering to park. this problem began a couple of weeks ago and has gotten progressively worse. a web search has shown that this problem is pretty common in this auto but i have yet to see the problem pinpointed. this is a real safety issue. | |||
| 07/24/2011 | 112400 | ||
| First at 56k miles when putting the car into reverse it wouldn't go into gear, under warranty ford changed the fluid said nothing else was wrong, got car back and it still did same thing, took back to ford nothing wrong but car continued to have same problem and a the motor noise got louder. then at 112k car wouldn't go into gear, high speed was 10mph. it was the cvt transmission. called numerous transmission garages no one works on them. found one that would look at it, they confirmed it was the transmission, ford would not release any parts for rebuilding it. then ford would not release a refurbished transmission for it, then they claimed the garages just had a miss communications. called ford customer service, they said call back in 48 hrs had to call them back a wk n half later, just to be told by kim the supervisor that she hopes i have a nice day. ended up paying $6800. to have my transmission replaced with a refurbished one from tenn. had to pay xtra shipping. ford quit making the cvt because they know the problems that it has and is not standing behind their error. | |||
| 01/03/2009 | 40000 | ||
| 2007 mercury montego surges in both forward and backward mode. it is extremely dangerous and does this unexpectedly. is this going to be a toyota type problem where it will take a serious accident to get these cars recalled ? this is an ongoing problem with the electronic throttle body which many people have reported and it seems ford motor company wishes to ignore instead of address. this is truly a shame because we were so proud of an american auto company who refused to take the government bail out , but at the same time, they need to step up and stand behind a real problem with their vehicle. | |||