Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
1833512/01/200410014604Instrument cluster dtc u1130. *eh05/05/2005
1834012/01/200410014607Instrument cluster dtc u1262 and or u1135. *eh05/05/2005
04251012/27/200410014261Power sliding doors and power liftgate inoperative when using the overhead console and/or remote keyless entry transmitter open/close buttons - diagnostic trouble code (dtc) c1999. *tt04/29/2005
0417409/06/200410013116Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt04/08/2005
047112/31/20040426210008201Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt07/23/2004
1753802/01/200410008110Traction control/abs light on with diagnostic trouble code (dtc) c1288. *mj07/22/2004
1730010/01/200310004941Traction control or anti-lock brake system (abs) warning light on in the instrument cluster, accompanied by diagnostic trouble code c1288 (pressure transducer main/primary input circuit failure). *tt01/20/2004
1727708/01/20041796510004921Beeping sound from the instrument panel when driving at/over 75 mph, traction control off indicator illuminate when vehicle is not equipped with traction control, and/or diagnostic trouble code b2477 (module configuration failure) stored in01/20/2004
1723709/01/200310004091Diagnostic trouble code (dtc) u1130 (scp invalid or missing dta for fuel system) stored in the instrument cluster. *tt11/18/2003
1715709/01/200310004054Passive anti-theft system (pats) diagnostic trouble code (dtc) b1600 and/or b1602 with no related symptoms. *tt11/17/2003
1715609/01/200310004053Diagnostic trouble code u1262 (scp communication bus fault) and/or u1135 (scp invalid or missing data for ignition switch/starter) stored in the instrument cluster. *tt11/17/2003
ELECTRICAL SYSTEM - WIRING
0414706/01/200505161210017923Service wiring harness replacement guidelines - service tips. *tt12/07/2005
0324212/08/200310008273Trailer tow service kit - service tip. *tt07/26/2004
1724210/01/200310004897Trailer tow installation and wiring harness connector incompatibility concerns. *tt01/14/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/15/20131160001
 1st - radio started flashing on and off randomly - took to ford dealer - no error code, no answer. 2nd - heated seat on drivers side quit working - took to ford dealer - no error code, no answer. took to private repair shop - error code of low voltage battery - replaced battery for $125 3rd - automatic lights quit working, dashboard control went blank - took to ford dealer - same low voltage error code - despite new battery. no other answers. 4th - automatic seats started moving when using code to open door - took to ford - found that all problems traced to one relay box - replaced relay box for $650. 5th - engine light came on one week later - no problems starting/running, made appointment to take to dealer in 3 days. 6th - engine died next day, would restart and then die again after 5 feet, towed to ford dealer, tow truck driver noted engine would not go into gear- repeatedly gave no code. asked them to have tech take car home and drive it. finally found corroded and wet pcm. quoted $1400 for the repair. i looked up pcm on merc. monterey/ford freestar - as these are essentially the same vehicle. found tons of same complaint. poor design from ford allowing water to drip onto main computer/electrical supply causing thousands of dollars of repairs to owners. the battery was likely just fine, the relay box likely just fine. i am working with dealer to pay less for the pcm since they should have found this from the first or second electrical complaint. car still at dealer, i will not pay $1400 to get it repaired. *tr
01/15/2013116000
 1st - radio started flashing on and off randomly - took to ford dealer - no error code, no answer. 2nd - heated seat on drivers side quit working - took to ford dealer - no error code, no answer. took to private repair shop - error code of low voltage battery - replaced battery for $125 3rd - automatic lights quit working, dashboard control went blank - took to ford dealer - same low voltage error code - despite new battery. no other answers. 4th - automatic seats started moving when using code to open door - took to ford - found that all problems traced to one relay box - replaced relay box for $650. 5th - engine light came on one week later - no problems starting/running, made appointment to take to dealer in 3 days. 6th - engine died next day, would restart and then die again after 5 feet, towed to ford dealer, tow truck driver noted engine would not go into gear- repeatedly gave no code. asked them to have tech take car home and drive it. finally found corroded and wet pcm. quoted $1400 for the repair. i looked up pcm on merc. monterey/ford freestar - as these are essentially the same vehicle. found tons of same complaint. poor design from ford allowing water to drip onto main computer/electrical supply causing thousands of dollars of repairs to owners. the battery was likely just fine, the relay box likely just fine. i am working with dealer to pay less for the pcm since they should have found this from the first or second electrical complaint. car still at dealer, i will not pay $1400 to get it repaired.
04/19/2012128000
 Tl- the contact owns a 2004 mercury monterey. the contact stated that while driving at an unknown speed, the vehicle slammed to a stop and caught on fire. the contact stated that vehicle made a slamming start before catching on fire. the fire started under the hood of the vehicle. the vehicle had not been inspected however, the fire department determined that the fire was caused by an electrical failure. the vehicle was destroyed. the vin was not available. the failure mileage was 128,000. kmj
04/19/2012128000
 Tl- the contact owns a 2004 mercury monteray. the contact stated that the vehicle caught fire. the contact stated that vehicle made a slamming start right before the vehicle caught fire. the fire started under the hood of the vehicle. the vehicle had not been inspected, but the fire department determined that the fire was caused by an electrical failure. the vehicle was destroyed. the vin was not available. the failure mileage was 128,000.rl
11/06/2010138306
 Tl- the contact owns a 2004 mercury monterey. the contact stated that while driving 25 mph the vehicle stalled. the vehicle was towed to the contact's personal mechanic and the transmission was replaced. several months later while driving 25 mph, a child passenger noticed that they could see the roadway from the third row seat. upon investigation, the contact noticed that the vehicle had rust along the driver side firewall where the third row seat connected and had begun to rust on the passenger side as well. two months later the vehicle would not start and was towed to the contact's personal mechanic but the failure had not been diagnosed. the vehicle was not repaired. the failure mileage was 138,306 and the current mileage was 173,476. kmj
11/06/2010138306
 Tl- the contact owns a 2004 mercury monterey. the contact stated that while driving 25 mph the vehicle stalled. the vehicle was towed to the contacts personal mechanic and the transmission was replaced. several months later while driving 25 mph the contacts child noticed they could see the road from the third row seat. upon investigation the contact noticed the vehicle had rusted along the left firewall where the third row seat connects and had began to rust on the right side as well. two months later the vehicle would not start and was towed to the contacts personal mechanic but the failure had not been identified. the vehicle had not been repaired. the failure mileage was 138,306 and the current mileage was 173,476.
03/21/2012162000
 Vehicle stalls leaving family stranded in traffic (numerous events). dealer tested and replaced fuel rail pressure sensor and vehicle was driven home, approx 8 miles. vehicle failed to start following morning. based on articles and testing procedures found online, owner replaced crankshaft position sensor, vehicle started and ran for about 5 min. engine died and produced error code p0320. evidence of water has been detected in the pcm connector and fault has not yet been corrected. other items replaced on vehicle; transmission, egr, fuel filter, plug wires and plugs.
10/15/2009600001
 My wife was backing out of her parking spot, put the van in forward, and discovered that it would not move. there were no indications that this event was going to happen. our repair technician had to replace our planetary gearset, because they were destroyed, the torque converter was replaced as a precaution, and the neutral switch was replaced because it was thought to be the root cause. however a broken cam switch wire was preventing the car from operating normally. when that was finally discovered, we were able to get our van back. *tr