Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 071011 | 10021907 | Advanced traction control system - short duration activation. *kb | 06/25/2007 | ||
| 0531 | 02/21/2005 | 10012947 | Maf diagnostic service tip - vehicles equipped with egr system module (esm). *tt | 04/05/2005 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 03L17 | 12/01/2003 | 10008284 | Demonstration/delivery hold - special field action 03l17. revised smog emissions information. *tt | 07/26/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 06/17/2012 | 118000 | ||
| Tl-the contact owns a 2004 mercury monterey. the contact stated that while driving 70 mph with the cruise control engaged, there was a rapid increase in the engine rpms but the vehicle did not accelerate further. the contact disengaged the cruise control and applied pressure to the accelerator pedal. the vehicle did not accelerate when the contact applied the accelerator pedal, but there was an increase in the engine rpms. the vehicle was towed to an authorized dealer and was in the process of having the failure diagnosed. the manufacturer was notified and the contact was informed that the vehicle was included in the recall associated with nhtsa campaign id number 12v006000 (power train:automatic transmission:torque converter). the contact stated that he had never received a recall notification letter. the failure mileage was 118,000. sm. | |||
| ENGINE AND ENGINE COOLING | |||
| 06/13/2012 | 119691 | 1 | |
| My vehicle lost engine power while in drive and came to a complete stop in the middle of lanes during rush-hour traffic. also lost reverse had to be towed. since the incident, i discovered there was a recall for this exact issue and attempted to resolve directly through ford. i've submitted receipts for services performed and ford is non-responsive to my requests for reimbursement. *tr | |||
| 03/21/2012 | 162000 | ||
| Vehicle stalls leaving family stranded in traffic (numerous events). dealer tested and replaced fuel rail pressure sensor and vehicle was driven home, approx 8 miles. vehicle failed to start following morning. based on articles and testing procedures found online, owner replaced crankshaft position sensor, vehicle started and ran for about 5 min. engine died and produced error code p0320. evidence of water has been detected in the pcm connector and fault has not yet been corrected. other items replaced on vehicle; transmission, egr, fuel filter, plug wires and plugs. | |||
| 04/10/2011 | 105300 | ||
| Tl* the contact owns a 2004 mercury monterey. the contact stated that after entering a highway driving 70 mph, the vehicle stalled without warning. the vehicle was able to be restarted after a few moments and was taken to an independent mechanic where they advised that the engine control module failed and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 105,300. | |||
| 04/10/2011 | 105300 | ||
| Tl-the contact owns a 2004 mercury monterey. the contact stated that after entering a highway driving 70 mph, the vehicle stalled without warning. the vehicle was able to be restarted after a few moments and was taken to an independent mechanic where they advised that the engine control module failed and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 105,300. kmj | |||
| 04/10/2011 | 105300 | ||
| Tl-the contact owns a 2004 mercury monterey. the contact stated that after pulling onto a major highway going 70 mph when the vehicle stalled suddenly without any warning. the vehicle was able to restart after waiting a few moments. the vehicle was taken to an independent mechanic and they advised him that the engine control module had failed and needed to be replaced. the vehicle was repaired for the engine control module. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 105,300. tb | |||
| 11/05/2011 | 89251 | ||
| While driving down the road, the engine died without warning, no power. it had no power steering, it had shut off completely. it was hard to restart and then after going again it died again as i was trying to pull over. | |||
| 07/22/2007 | 1 | ||
| 2004 mercury monterey caught a fire. consumer states that the fire started while the engine was cold and wants an explanation why. *nj the consumer first thought that a liquid had been poured over the vehicle. however, the consumer was informed that there was enough fuel under pressure to exploded into flames 5 feet high and enough pressure to coat the hood with fuel. *jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 04/29/2010 | 94365 | ||
| While driving my daughter to school this morning, i felt like the accelerator seemed to slip, i had to stop for a bus stop as this happened. when the bus moved and i could go i pushed the gas and the engine revved but the car wouldn't move. there were numerous cars behind me on a narrow two lane road. fortunately a gentleman offered to push me off the road, i thought i was going to have to have a twelve year old boy get behind the wheel so i could push the van off the road. i had to have the van towed home, and am currently trying to figure out what to do. i just had to have the compressor and fan replaced on this vehicle. this is just one more problem in a long line of problems i have had with this van. this is the worst car i have ever owned. based on the complaints i've now found on this van same year and model i believe my next step is to contact my senator, this ranks right up there with the toyota recalls. i'm frankly very surpassed there have been no recalls yet for this lemon. i thought i was just unlucky but i see i'm far from the only one suffering from these problems. by the way this van has approximately 94k miles. not what i would call high mileage. | |||