Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
LATCHES/LOCKS/LINKAGES
PE11039FORD MOTOR COMPANY12/21/201104/27/2012Corrosion of Third-Row Seat Attachment
 Odi has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells.additionally, odi identified 4 similar reports from ford's response to the investigation.ford submitted a total of 10 reports to odi (6 of 10 ford reports are duplicates of odi reports).the complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well).the first report of this condition was received in march 2011 and subsequent reporting frequency indicates a potentially increasing trend over time.odi seeks to evaluate the potential occupant safety risks resulting from structurally degraded seat anchorages.in addition to the subject vehicles, odi also will collect and review information on my 2005-2007 freestar/monterey vehicles that appear to have a seat design identical to the subject vehicles.to date, odi is not aware of any similar complaints on the my 2005-2007 vehicles.odi also will collect and review information on freestar/monterey vehicles used outside of the salt belt states.this preliminary evaluation has been upgraded to an engineering analysis (ea12-003) to further assess whether a safety defect exists in the subject vehicles.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10454977, 10453826, 10452933, 10450587, 10450559, 10450295, 10446564, 10442809, 10441641, 10441489, 10440616, 10438529, 10436592, 10433928, 10424850, 10420028, 10410491 and 10399896.
PE11039FORD MOTOR COMPANY12/21/2011Corrosion of the Third-Row Seat Mounting
 The stowable third-row seat is secured to the vehicle by two latches or anchors on each side of the seat cushion and also by two hinges/supports on the rear face of the seat cushion.the side anchors are mounted to the rear wheel wells.odi has received seven complaints on model year 2004 ford freestar and mercury monterey vehicles which were in use in salt-belt states.the complaints allege that the rear wheel wells were severely corroded with some complaints indicating that an anchor mount completely detached from the vehicle.an investigation has been opened to assess the alleged defect in the subject vehicles.

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
05/05/2008490001
 Drivers side door lock mechanism failure, multiple times had fixed keeps failing it is a safety hazard, door will not close. *tr
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
05/31/200738000105/10/2006
 The rear lift gate hydraulic lift support gave out (passenger side) instead of a steady failure, it just gave, and when i opened the door, it slammed back shut from the full open position, almost landing on top of my 4 year old daughter. *tr