Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS | ||||||||||||||||
| 13V081000 | Ford Motor Company | from 03/24/2003 to 11/07/2006 | V (Vehicle) | 196667 | ODI | Ford Motor Company | 03/07/2013 | 03/08/2013 | ||||||||
| Defect Summary | Ford is recalling certain model year 2004-2007 freestar and mercury monterey vehicles manufactured from march 24, 2003, through november 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia. the third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. as a result of the corrosion, the third row seat may not fully latch into its seating position. | |||||||||||||||
| Consequence Summary | In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury. | |||||||||||||||
| Corrective Summary | Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. the recall is expected to begin on march 27, 2013. owners may contact ford motor company customer relationship center at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 13s01.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS - MID/REAR ASSEMBLY | |||||
| 042117 | 11/01/2004 | 10013390 | 3rd row seat strap breaking. *eh | 04/18/2005 | |
| 18135 | 09/01/2004 | 10011336 | 3rd row seat strap breaking (strap used for stowing or accessing the rear seat). *tt | 01/18/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEATS | ||||||
| PE11039 | FORD MOTOR COMPANY | 12/21/2011 | 04/27/2012 | Corrosion of Third-Row Seat Attachment | ||
| Odi has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells.additionally, odi identified 4 similar reports from ford's response to the investigation.ford submitted a total of 10 reports to odi (6 of 10 ford reports are duplicates of odi reports).the complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well).the first report of this condition was received in march 2011 and subsequent reporting frequency indicates a potentially increasing trend over time.odi seeks to evaluate the potential occupant safety risks resulting from structurally degraded seat anchorages.in addition to the subject vehicles, odi also will collect and review information on my 2005-2007 freestar/monterey vehicles that appear to have a seat design identical to the subject vehicles.to date, odi is not aware of any similar complaints on the my 2005-2007 vehicles.odi also will collect and review information on freestar/monterey vehicles used outside of the salt belt states.this preliminary evaluation has been upgraded to an engineering analysis (ea12-003) to further assess whether a safety defect exists in the subject vehicles.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10454977, 10453826, 10452933, 10450587, 10450559, 10450295, 10446564, 10442809, 10441641, 10441489, 10440616, 10438529, 10436592, 10433928, 10424850, 10420028, 10410491 and 10399896. | ||||||
| EA12003 | FORD MOTOR COMPANY | 04/23/2012 | Corrosion of Third-Row Seat Attachment | |||
| Odi has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells. additionally, odi identified 4 similar reports from ford's response to the investigation.ford submitted a total of 10 reports to odi (6 of 10 ford reports are duplicates of odi reports).the complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well). the first report of this condition was received in march 2011 and subsequent reporting frequency indicates a potentially increasing trend over timeodi seeks to evaluate the potential occupant safety risks resulting from structurally degraded seat anchorages.in addition to the subject vehicles, odi also will collect and review information on my 2005-2007 freestar/monterey vehicles that appear to have a seat design identical to the subject vehicles.to date, odi is not aware of any similar complaints on the my 2005-2007 vehicles.odi also will collect and review information on freestar/monterey vehicles used outside of the salt belt states.an engineering analysis has been opened to further assess whether a safety defect exists in the subject vehicles.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10454977, 10453826, 10452933, 10450587, 10450559, 10450295, 10446564, 10442809, 10441641, 10441489, 10440616, 10438529, 10436592, 10433928, 10424850, 10420028, 10410491 and 10399896. | ||||||
| PE11039 | FORD MOTOR COMPANY | 12/21/2011 | Corrosion of the Third-Row Seat Mounting | |||
| The stowable third-row seat is secured to the vehicle by two latches or anchors on each side of the seat cushion and also by two hinges/supports on the rear face of the seat cushion.the side anchors are mounted to the rear wheel wells.odi has received seven complaints on model year 2004 ford freestar and mercury monterey vehicles which were in use in salt-belt states.the complaints allege that the rear wheel wells were severely corroded with some complaints indicating that an anchor mount completely detached from the vehicle.an investigation has been opened to assess the alleged defect in the subject vehicles. | ||||||
| SEATS - MID/REAR ASSEMBLY | ||||||
| PE11039 | FORD MOTOR COMPANY | 12/21/2011 | 04/27/2012 | Corrosion of Third-Row Seat Attachment | ||
| Odi has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells.additionally, odi identified 4 similar reports from ford's response to the investigation.ford submitted a total of 10 reports to odi (6 of 10 ford reports are duplicates of odi reports).the complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well).the first report of this condition was received in march 2011 and subsequent reporting frequency indicates a potentially increasing trend over time.odi seeks to evaluate the potential occupant safety risks resulting from structurally degraded seat anchorages.in addition to the subject vehicles, odi also will collect and review information on my 2005-2007 freestar/monterey vehicles that appear to have a seat design identical to the subject vehicles.to date, odi is not aware of any similar complaints on the my 2005-2007 vehicles.odi also will collect and review information on freestar/monterey vehicles used outside of the salt belt states.this preliminary evaluation has been upgraded to an engineering analysis (ea12-003) to further assess whether a safety defect exists in the subject vehicles.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10454977, 10453826, 10452933, 10450587, 10450559, 10450295, 10446564, 10442809, 10441641, 10441489, 10440616, 10438529, 10436592, 10433928, 10424850, 10420028, 10410491 and 10399896. | ||||||
| EA12003 | FORD MOTOR COMPANY | 04/23/2012 | Corrosion of Third-Row Seat Attachment | |||
| Odi has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells. additionally, odi identified 4 similar reports from ford's response to the investigation.ford submitted a total of 10 reports to odi (6 of 10 ford reports are duplicates of odi reports).the complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well). the first report of this condition was received in march 2011 and subsequent reporting frequency indicates a potentially increasing trend over timeodi seeks to evaluate the potential occupant safety risks resulting from structurally degraded seat anchorages.in addition to the subject vehicles, odi also will collect and review information on my 2005-2007 freestar/monterey vehicles that appear to have a seat design identical to the subject vehicles.to date, odi is not aware of any similar complaints on the my 2005-2007 vehicles.odi also will collect and review information on freestar/monterey vehicles used outside of the salt belt states.an engineering analysis has been opened to further assess whether a safety defect exists in the subject vehicles.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10454977, 10453826, 10452933, 10450587, 10450559, 10450295, 10446564, 10442809, 10441641, 10441489, 10440616, 10438529, 10436592, 10433928, 10424850, 10420028, 10410491 and 10399896. | ||||||
| PE11039 | FORD MOTOR COMPANY | 12/21/2011 | Corrosion of the Third-Row Seat Mounting | |||
| The stowable third-row seat is secured to the vehicle by two latches or anchors on each side of the seat cushion and also by two hinges/supports on the rear face of the seat cushion.the side anchors are mounted to the rear wheel wells.odi has received seven complaints on model year 2004 ford freestar and mercury monterey vehicles which were in use in salt-belt states.the complaints allege that the rear wheel wells were severely corroded with some complaints indicating that an anchor mount completely detached from the vehicle.an investigation has been opened to assess the alleged defect in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/21/2013 | 129000 | ||
| Tl* the contact owns a 2004 mercury monterey. the contact stated that the safety latch on the third row seat attached to the wheel well and caused it to fracture. the vehicle was taken to a dealer who was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was approximately 129,000. the current mileage was approximately 130,000. | |||
| 01/21/2013 | 129000 | ||
| Tl- the contact owns a 2004 mercury monterey. the contact stated that the safety latch on the third row seat attached to the wheel well and caused it to fracture. the vehicle was taken to a dealer who was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was approximately 129,000. the current mileage was approximately 130,000. mah | |||
| 01/21/2013 | 129000 | ||
| Tl-the contact owns a 2004 mercury monterey. the contact stated that the safety latch on the third row seat attached to the inner wheel well and it fractured. the vehicle was taken to a dealer. after diagnosis they advised her that they were unable to do any repairs due to the failure never occurring before. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 129,000. the current mileage was approximately 130,000. tb | |||
| 02/05/2012 | 112000 | 1 | |
| While driving down the highway the 3rd rear seat started vibrating violently followed by a load bang . upon inspection i found the 3rd seat could not locked back in place because the lock down striker was gone and i could look through the hole in the side of the van and see the tire in the wheel well. the 3rd seat is now useless. this should never happen on any vehicle. although the ford representative stated it was [xxx] he said ford would not fix it and i should file a complaint. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 02/05/2012 | 112000 | ||
| While driving down the highway the 3rd rear seat started vibrating violently followed by a load bang . upon inspection i found the 3rd seat could not locked back in place because the lock down striker was gone and i could look through the hole in the side of the van and see the tire in the wheel well. the 3rd seat is now useless. this should never happen on any vehicle. although the ford representative stated it was bullshit he said ford would not fix it and i should file a complaint. | |||
| 10/10/2012 | 178000 | 1 | |
| While driving i noticed my third row seat was bouncing some, when i stopped i found that the latch holding the seat down was unattached. when i took it into the dealer he said that it is rusted through. i had my special needs son in that seat, hit his head but nothing major. unfortunately i now am unable to transport my special needs son because he has to be in the third row seat. my drivers side wheel well is also totally rusted through and water is getting into the car. i am not sure if it is related but my traction control light is always off and on along with the tire pressure indicator. i already replaced the pcm last year when my car became un-drivable due to major electrical issues. *tr | |||
| 10/10/2012 | 178000 | ||
| While driving i noticed my third row seat was bouncing some, when i stopped i found that the latch holding the seat down was unattached. when i took it into the dealer he said that it is rusted through. i had my special needs son in that seat, hit his head but nothing major. unfortunately i now am unable to transport my special needs son because he has to be in the third row seat. my drivers side wheel well is also totally rusted through and water is getting into the car. i am not sure if it is related but my traction control light is always off and on along with the tire pressure indicator. i already replaced the pcm last year when my car became un-drivable due to major electrical issues. | |||
| 08/10/2012 | 115170 | 1 | |
| When my 10 year old son was getting in the car today he noticed that the 3rd row seat was wobbly and moving around. we saw that the latch that holds the seat in place was no longer there! in its place was a hole to the outside of the car. i looked in the drivers-side rear wheel well and saw that the entire latch anchor plate had rusted completely off! thankfully i noticed this before we got on the road because the anchor plate was laying lodged between the wheel and the body of the car - who knows what type of accident or further damage could have occurred to our own vehicle or to others who could have been in the path of the falling, detached plate. i have 3 children and can no longer drive my van since the rear seat is not fully attached to the vehicle and my children are too young to ride in the front seat - not to mention the large, gaping hole in my car. it appears that the passenger-side plate is rusting through as well. this is a 2004 and should not be having such severe rust issues that entire pieces of the body are falling off. *tr | |||
| 08/10/2012 | 115170 | ||
| When my 10 year old son was getting in the car today he noticed that the 3rd row seat was wobbly and moving around. we saw that the latch that holds the seat in place was no longer there! in its place was a hole to the outside of the car. i looked in the drivers-side rear wheel well and saw that the entire latch anchor plate had rusted completely off! thankfully i noticed this before we got on the road because the anchor plate was laying lodged between the wheel and the body of the car - who knows what type of accident or further damage could have occurred to our own vehicle or to others who could have been in the path of the falling, detached plate. i have 3 children and can no longer drive my van since the rear seat is not fully attached to the vehicle and my children are too young to ride in the front seat - not to mention the large, gaping hole in my car. it appears that the passenger-side plate is rusting through as well. this is a 2004 and should not be having such severe rust issues that entire pieces of the body are falling off. | |||
| 08/04/2012 | 120000 | 1 | |
| The backseat anchor, located in the rear driver's side wheel well, completely detached while driving down the road. the third row seat will now not lock in place and moves around. *tr | |||
| 08/04/2012 | 120000 | ||
| The backseat anchor, located in the rear driver's side wheel well, completely detached while driving down the road. the third row seat will now not lock in place and moves around. | |||
| 06/17/2012 | 128264 | 1 | |
| On june 17, 2012 my son went to sit in the rear seat and the seat dropped. then we heard a noise from that same wheel. i took it to our mechanic the next day and they said that the latch for the rear seat and floor has rusted through and causing the floor to fall on the tire which now has a big chunk out of it. he said that we should no longer use the rear seats. he said that with the progression that rust moves that we will only be able to use this van for maybe another year. this van is only 8 years olds and has serious interior rust issues. i would only think that this is a safety issue since we can no longer safely put anyone in the rear seats and when this happened it could have caused a tire to blow out. *tr | |||
| 06/17/2012 | 128264 | ||
| On june 17, 2012 my son went to sit in the rear seat and the seat dropped. then we heard a noise from that same wheel. i took it to our mechanic the next day and they said that the latch for the rear seat and floor has rusted through and causing the floor to fall on the tire which now has a big chunk out of it. he said that we should no longer use the rear seats. he said that with the progression that rust moves that we will only be able to use this van for maybe another year. this van is only 8 years olds and has serious interior rust issues. i would only think that this is a safety issue since we can no longer safely put anyone in the rear seats and when this happened it could have caused a tire to blow out. | |||
| 05/16/2012 | 74000 | ||
| While driving car, the rear of vehicle started making loud grinding noise while making right turn. result-rear wheel wells corroded causing the 3rd row seat anchor to completely detach from the vehicle resulting in exposing the interior of vehicle and rendering the third seat unsafe to use. | |||
| 03/10/2012 | 67911 | ||
| Tl-the contact owns a 2004 mercury monterey. the contact stated that while entering the vehicle, the third row rear safety seat latch failed and detached from the center seat console. the vehicle was taken to the dealer. the manufacturer was also contacted. the vehicle was not repaired. the failure mileage was 67,911 and the current mileage was 67,941. sm. | |||
| 03/10/2012 | 67911 | ||
| Tl- the contact owns a 2004 mercury monterey. the contact stated while entering the vehicle the third row rear safety seat latch failed and detached from the center seat console. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 67,911 and the current mileage was 67,941. rds | |||
| 10/14/2009 | 23000 | ||
| After a rainstorm i opened the tailgate of my vehicle and was suprised to find that the rear wheel well was wet.i vacuumed the water out and brought it to the dealeralmost 2 months later after finding moisture several other times. the dealer had a service tech try to recreate how the water got in and determined that i had cracked a panel. the only crack visible to me was in a trim piece arround the license plate. they told me it would cost over $600 to repair. i told them nevermind. that much water could not come from that crack. fast forward to a time near the present. most recently, the pull, a plastic and nylon piece on the back of the seat failed. soon there after, one of the nylon straps used to retract the seat failed. i cannot get my seat back in to the stowed position. after removing the trim from the back of the seat i found all sorts of rust and corrosion to the seat base. i wouldn't feel comfortable driving with a passenger in my 3rd row seating anymore. i understand there may also be a recall on this car for some sort of leak in the wheel wells. i've been driving around with dampness in the back of my van for two plus years now and i feel like ford motor co. is passing the buck on to the consumer to save some money. i have no faith in american made vehicles between this and a seperate transmission incident. i don't even want to get on the stereo. | |||