Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT
1827411/01/200410013417Traction control abs and park brake lamp. flicker flash illuminate. *eh04/18/2005
SERVICE BRAKES, HYDRAULIC
1824610/01/200410010741Accelerated rear brake wear. oasis. *tt12/07/2004
1756502/01/200410008128Front brake noise. *mj07/22/2004
1760903/01/200410007397Excessive front brake noise. *tt06/17/2004
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
0561707141010017893Traction control lamp - abs lamp - abs self activation with dtc c1288. *tt updated 11/8/07. *nj12/06/2005
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
0412506/28/200410008251Diagnostic trouble code (dtc) c1991 (module calibration failure) - anti-lock brake, advanced trac, interactive vehicle dynamics (ivd), traction control system - service tip. also includes ford freestar my2005 and mercury monterey my2005.07/23/2004
1737111/01/200310008186Traction control/abs (anti-lock brake system) light on with dtc (diagnostic trouble code) c1288. *tt07/22/2004
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
04261012/31/200410014279Rear brake lining accelerated wear. *tt04/29/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
07/06/200735000108/09/2004
 Vehicle has 35,000 miles. heard a grinding type noise in the brakes. took to the dealer who said that the brake pads where worn, the rotors needed to be turned, the caliper and brake booster were bad. the caliper was replaced under warranty. instead of replacing the brake booster as a warranty item as we were originally told, they lubed a bushing and said if we have any further problems, then they would replace it. brake and rotors were at my expense. i also found it strange that when i took my vehicle in for its 30,000 mile servicing, no one noted any significant wear in the brakes, but 5,000 miles later all of this fell apart. at 35,000 there should not have been this type of problem. considering there is another complaint on record for the same thing, there seems to be some sort of problem with these components. *tr
05/05/200643000110/31/2004
 At 42000 miles, i heard grinding in the rear brakes. i took it in to have it looked at. i was shown that the driver rear brakes pads were completely ground into the rotor. the passenger rear brakes were almost as worn. rotor needed to be replaced in the rear. the front brakes look great, as if they were not used. i then had it taken in for a second opinion. it seems that for half the cost, i could get the brakes done with new calipers that had gone bad. this is a definite safety issue. at the mileage on the van, the calipers, brakes, and rotors should not have had to be replaced. i keep wondering if it has to do with the problem of about 50 to 55 mph the van seems to act up. it is like i am sliding on ice or hydroplaning. with all the other problems this van has had, i can only imagine what is next. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
05/25/2005400007/23/2004
 I am in possession of a mercury montery 2004 purchased new august 2004. when this vehicle had 4000 miles and during the first lenghthy highway trip in march 2005, i became aware of pulsating brakes beginning at a speed of 50mph and higher. this pulsating made me unable to safely brake at a speed of over 50mph. i returned the car to the mercury dealer in april where the car was purchased and was informed that ford was aware of this problem with this particular vehicle and did not have a solution. it was then suggested to me that i have them turn the rotors and see if that would help. due to newness of the vehicle, low mileage of the car and the fact that ford was aware of this problem, i expect them to replace the rotors, (if indeed ford believes the rotors are the problem) not turn them in hopes that will resolve the problem. i refused to agree to having the rotors turned and was told to continue to bring the car in and maybe the dealership will have received something from ford concerning a solution or recall. i then returned the car to the dealership may 26 and again asked that the brakes be looked at for the same problem. i was again advised to turn the rotors. i continue to believe ford should authorize replacement. it is a fact that if the rotors are turned at now 9700 miles, i will not have the option of turning the rotors at the time of normal wear which would be at approximately 40,000. i would then have to replace the rotors at my own expense as the car will be out of warranty. i then called ford motor company and was told they would not authorize replacements of the rotors, only turning. i feel the pulsating brakes are a safely issue when attempting to stop this vehicle at speeds of over 50mph and that ford is not addressing this in the best interests of its customers.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
09/02/200536000306/04/2004
 2004 mercury monterey with multiple problems. consumer states that there were problems with the windows not functioning and brake problems. *kb the last time the window malfunctioned, a new window motor had to be installed. it was discovered that the rear calipers had became stuck and ruined the brake pads. *jb