Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
03V457000FORD MOTOR COMPANYfrom 03/24/2003 to 10/27/2003V (Vehicle)2399611/10/2003MFRFORD MOTOR COMPANY11/06/200311/19/2003
Defect SummaryOn certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear.
Consequence SummaryIf this line becomes disconnected, it may create the potential for fluid to come into contact with the exhaust system, which could result in smoke or fire.
Corrective SummaryDealers will inspect the power steering low-pressure line to ensure that it is seated properly at the rack and pinion steering gear. owner notification began november 10, 2003. owners should contact ford at 1-800-392-3673.
NotesFord recall no. 03s09.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
0621810020701Advanced traction control system - duration activation. *kb12/28/2006
1852003/01/200510014704Steering wheel. *eh05/05/2005
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
071210021217Power steering hose leak near cooler extreme cold climate areas only -4 degrees and cooler. *kb03/23/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/19/2012100000
 The contact owns a 2004 mercury monterey. the contact stated the vehicle steering failed. the vehicle was taken to the local mechanic a diagnostic was performed, which located the failure at the steering pump was leaking fluid. the vehicle was not repaired. the vin information was not available. the failure and the current mileage was 100,000 li
11/05/201189251
 While driving down the road, the engine died without warning, no power. it had no power steering, it had shut off completely. it was hard to restart and then after going again it died again as i was trying to pull over.
02/18/2008380001
 Drove vehicle approximately 5 miles and parked it. got back in to move it, started vehicle, heard a loud pop and the vehicle completely shut down... no electrical, would not restart. tow truck called, jumped battery, when it started up it was put it in drive and turned the wheel to the right and heard a hissing sound and saw fluid squirting out. experienced a complete loss of power steering. shop said steering rack had gone out, replaced steering rack. *tr
01/16/2008740001
 There is currently a recall on the mercury monterey id 03v457000. this recall says the powersteering pressure line may become disconnected from the pinion gear causing potential for the dripping fluid to come in contact with the exhaust causing a fire. recently, we by a ford dealer service center that although the pressure line in our monterey has not become separated is does have a leak and is also a potential fire hazard. we have three small children and know our concerns are valid. our vin is not one of the cars covered in the recall of over 23000 vans. my husband and i are quite sure this problem is related to the recall. this recall should probably cover the defect of the whole power steering pressure line and should be included for others safety as well as our own. *tr