Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 04/29/2011 | 98994 | ||
| My 2005 mercury van died without warning and after taking it in for repair, was informed it was the pcm module or computer that failed due to moisture. the cost of repairs is $962 and the module design is defective allowing moisture to cause the part to fail. the part is mounted in the front cowl and not protected nor sealed from weather. research has shown that this is a widespread problem on this model and many horrific safety incidents have happened with the van's failure. ford should be held accountable for this defect! | |||
| 01/05/2011 | 45700 | ||
| I am the owner of a 2005 mercury monterey with 45,700 miles. i have an extended warranty policy which expires this summer. the problem i have been experiencing the past couple of years has been the right side sliding door which does not perform properly at times. on occasion when depressing the door open button on the upper console, it starts to open and then after opening approximately 15 inches, it closes on its own as passengers start to either exit or enter the back seat. past discussions with the dealership have not resulted in fixing the problem. they insist that they can | |||