Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
0714110023292Damaged spark plug electrode/mil dtc p030x, rough idle, engine knock/ping on acceleration. *nj11/08/2007

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
PE10033FORD MOTOR COMPANY08/23/201007/15/2011Engine Stalling
 The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the powertrain control module (pcm), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.in addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. also the problem could cause a higher than normal idle rpm in park, or for the radio to malfunction, or the interior lights to stay on.during this investigation odi was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.in reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.for example, the number of engine stalls identified in ford's warranty claims for the model year (my) 2004 subject vehicles, the my with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.the one crash recorded by a complainant to nhtsa, voq 10311522, alleged that the engine stalled, due to water intrusion into the pcm, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the pcm causing a stall.accordingly this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
PE10033FORD MOTOR COMPANY08/23/2010Engine stalling
 This preliminary evaluation (pe) is being opened based on information obtained during the investigation dp09-004, which was specifically related to model year (my) 2004 ford freestar vehicles.the manufacturer's numbers presented on the failure report of the opening of this pe are for my 2004 ford freestar vehicles only, the odi number represents 15 my 2004 complaints and 12 my 2005 complaints; the scope of this pe investigation for my 2004 to 2007 freestars and montereys is based on complaints received to odi and on ford's technical service bulletin tsb 06-14-10. the one crash noted is for a my freestar, voq #10311522.this pe has been opened to assess the scope, frequency, and potential safety-related consequences of the alleged defect.

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
11/01/2012115000
 Tl-the contact owns a 2006 mercury monterey. the contact stated that while driving at various speeds the vehicle decelerated without warning. the vehicle was later towed to an independent mechanic. after diagnosis, the contact was advised that the pump shaft failed and needed to be replaced. the vehicle was repaired. the failure mileage was approximately 115,000. the current mileage was approximately 116,000. mah
11/01/2012115000
 Tl-the contact owns a 2006 mercury monterey. the contact stated that while driving at various speeds the transmission failed by the vehicle decelerating without any warning. the vehicle was later towed to an independent mechanic. after diagnosis they advised her that the pump shaft failed and needed to be replaced. the vehicle was repaired for the pump shaft. the failure mileage was approximately 115,000. the current mileage was approximately 116,000. tb
01/10/20131034521
 While driving, the vehicle suddenly lost forward gear. after coasting to the side of the road we found that the vehicle has lost both forward and reverse gears. the vehicle could not be moved under its own power. nothing else on the vehicle was affected. ford has a powertrain recall for the torque converter on the same model vehicle produced in 2004 and 2005. the 2006 model has the same powertrain components and it seems that the recall should be extended to the 2006 model also. *tr
01/10/2013103452
 While driving, the vehicle suddenly lost forward gear. after coasting to the side of the road we found that the vehicle has lost both forward and reverse gears. the vehicle could not be moved under its own power. nothing else on the vehicle was affected. ford has a powertrain recall for the torque converter on the same model vehicle produced in 2004 and 2005. the 2006 model has the same powertrain components and it seems that the recall should be extended to the 2006 model also.
10/15/2012700891
 My wife was taking our 6-yr daughter to daisy scouts when at a busy three-way stop sign, without warning signs or symptoms, the vehicle would not move forward or take any power from the still running engine. complete and total loss of all ability to put vehicle into any gear, including reverse. had to be pushed off to the side of road by helpful strangers who exited their cars to assist my wife. we are methodical about servicing our vehicles at the dealership. no clues or indications of any transmission trouble before this occurred. caused a traffic back-up behind her with other cars honking and swiftly pulling out from behind her and passing her. could have been even more dangerous for her, and anyone assisting her, if it had happened to her on busy bridge, tunnel or interstate at speed. *tr
10/15/201270089
 My wife was taking our 6-yo daughter to daisy scouts when at a busy three-way stop sign, without warning signs or symptoms, the vehicle would not move forward or take any power from the still running engine. complete and total loss of all ability to put vehicle into any gear, including reverse. had to be pushed off to the side of road by helpful strangers who exited their cars to assist my wife. we are methodical about servicing our vehicles at the dealership. no clues or indications of any transmission trouble before this occurred. caused a traffic back-up behind her with other cars honking and swiftly pulling out from behind her and passing her. could have been even more dangerous for her, and anyone assisting her, if it had happened to her on busy bridge, tunnel or interstate at speed.
12/26/201173097
 The torque converter failed on a busy freeway. was unable to use engine power to safely navigate to a safe stopping point. the splines on the gear in the converter stripped off removing the connection between the engine and the transmission.
09/27/201135487
 Vehicle stopped for a traffic light. when a drive away was attempted the vehicle would not move in any gear. engine operated normally. there were absolutely no warning signs. vehicle was transported to a ford service garage. the diagnosis was a failed torque converter.
POWER TRAIN - AUTOMATIC TRANSMISSION
11/28/201037000
 Repeated engine stalling due to defective power control module