Mercury Monterey 2007

Model Monterey made in 2007 by Mercury got 1 consumer complain, 5 investigations there are 2 recalls as well as 4 service bulletins. Consumer complaints with reference to traction control system. . Technical service bulletines regarding engine and engine cooling, power train and steering. The car had some investigations: power train, tires and vehicle speed control. There were some recalls concerningfuel system, gasoline, seats. The car has one 4.2 engine.

Model 2007

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
4.2 6Lockup/automatic, 4 gearsF17/23/1918.618/29.1444/22.2313Regular2091MINIVAN - 2WD

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE
06E056000UFI FILTERS USA E (Equipment)5864008/04/2006MFRFORD MOTOR COMPANY06/13/200606/23/2006
Defect SummaryCertain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector is fully attached.
Consequence SummaryFailure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Corrective SummaryUfi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters usa at 800-230-5876.
NotesThis recall only pertains to ufi filters usa (purolator) aftermarket fuel filters and has no relation to any original equipment installed on the listed passenger vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
SEATS
13V081000Ford Motor Companyfrom 03/24/2003 to 11/07/2006V (Vehicle)196667ODIFord Motor Company03/07/201303/08/2013
Defect SummaryFord is recalling certain model year 2004-2007 freestar and mercury monterey vehicles manufactured from march 24, 2003, through november 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia. the third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. as a result of the corrosion, the third row seat may not fully latch into its seating position.
Consequence SummaryIn the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
Corrective SummaryFord will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. the recall is expected to begin on march 27, 2013. owners may contact ford motor company customer relationship center at 1-866-436-7332.
NotesFord's recall campaign number is 13s01.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
07101110021907Advanced traction control system - short duration activation. *kb06/25/2007
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
0714110023292Damaged spark plug electrode/mil dtc p030x, rough idle, engine knock/ping on acceleration. *nj11/08/2007
STEERING
0621810020701Advanced traction control system - duration activation. *kb12/28/2006
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
071210021217Power steering hose leak near cooler extreme cold climate areas only -4 degrees and cooler. *kb03/23/2007

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
PE10033FORD MOTOR COMPANY08/23/201007/15/2011Engine Stalling
 The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the powertrain control module (pcm), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.in addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. also the problem could cause a higher than normal idle rpm in park, or for the radio to malfunction, or the interior lights to stay on.during this investigation odi was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.in reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.for example, the number of engine stalls identified in ford's warranty claims for the model year (my) 2004 subject vehicles, the my with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.the one crash recorded by a complainant to nhtsa, voq 10311522, alleged that the engine stalled, due to water intrusion into the pcm, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the pcm causing a stall.accordingly this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
PE10033FORD MOTOR COMPANY08/23/2010Engine stalling
 This preliminary evaluation (pe) is being opened based on information obtained during the investigation dp09-004, which was specifically related to model year (my) 2004 ford freestar vehicles.the manufacturer's numbers presented on the failure report of the opening of this pe are for my 2004 ford freestar vehicles only, the odi number represents 15 my 2004 complaints and 12 my 2005 complaints; the scope of this pe investigation for my 2004 to 2007 freestars and montereys is based on complaints received to odi and on ford's technical service bulletin tsb 06-14-10. the one crash noted is for a my freestar, voq #10311522.this pe has been opened to assess the scope, frequency, and potential safety-related consequences of the alleged defect.
TIRES - VALVE
PE08060FORD MOTOR COMPANY10/14/200804/09/2009TIRE VALVE CRACKING
 On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls both involved inadequate resistance to ozone cracking due to issues with the supply of anti-ozonant chemicals to topseal for a period from july to mid-november 2006.the aftermarket valves were compounded with a blend of epdm and natural rubber, using a relatively low percentage of epdm (epdm provides inherent resistance to ozone cracking).hence, the need for anti-ozonant chemicals and the problems with cracking when those chemicals were missing or out of specification in some lots of valves.both recall campaigns involved inspection programs to identify and replace valves with visible surface cracking.although the topseal valves supplied to ford also appear to have been affected by the anti-ozonant supply issues in mid to late-2006, ford indicated that its valves were made at a different topseal production line and were compounded with a higher percentage of epdm rubber to meet more stringent specifications from ford.odi's analysis of complaint and warranty data provided by ford showed that problems with cracked tire valves were significantly higher for my 2007 vehicles produced from december 2006 through march 2007.ford responded by implementing changes in its material specifications for snap-in rubber tire valves and also increasing the quality and acceptance standards for valves imported for use in its vehicles.while the complaint and warranty claim rates are elevated for subject vehicles produced from december 2006 through march 2007, the rates of leaking valves are well below one percent of production for each of the peak months for all of the affected models.a substantial majority of the subject vehicles are equipped with tire pressure monitoring systems (tpms) which warn the driver when any tire pressures drops below 25 percent of recommended inflation pressure. as outlined in a letter to odi dated april 6, 2009, ford has agreed to send letters to owners of certain my 2007 and 2008 ford, lincoln and mercury vehicles to provide information about the cracking concern. letters will be sent to owners of vehicles built from november 2006 through may 2007.owners can opt for a free dealer inspection.valves exhibiting surface cracks or air leakage related to ozone attack will be replaced by ford under its normal warranty terms.ford expects to send the letter by approximately mid-may 2009. based on the use of tpms in the majority of subject vehicles and the relatively low rates of repairs associated with leaking valves and resultant tire damage, odi believes that the actions ford has agreed to take will provide effective and expeditious resolution for vehicles that were built during the period when valves with inadequate resistance to ozone cracking were most likely to have been used in vehicle production.further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
VEHICLE SPEED CONTROL
PE10033FORD MOTOR COMPANY08/23/201007/15/2011Engine Stalling
 The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the powertrain control module (pcm), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.in addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. also the problem could cause a higher than normal idle rpm in park, or for the radio to malfunction, or the interior lights to stay on.during this investigation odi was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.in reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.for example, the number of engine stalls identified in ford's warranty claims for the model year (my) 2004 subject vehicles, the my with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.the one crash recorded by a complainant to nhtsa, voq 10311522, alleged that the engine stalled, due to water intrusion into the pcm, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the pcm causing a stall.accordingly this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
PE10033FORD MOTOR COMPANY08/23/2010Engine stalling
 This preliminary evaluation (pe) is being opened based on information obtained during the investigation dp09-004, which was specifically related to model year (my) 2004 ford freestar vehicles.the manufacturer's numbers presented on the failure report of the opening of this pe are for my 2004 ford freestar vehicles only, the odi number represents 15 my 2004 complaints and 12 my 2005 complaints; the scope of this pe investigation for my 2004 to 2007 freestars and montereys is based on complaints received to odi and on ford's technical service bulletin tsb 06-14-10. the one crash noted is for a my freestar, voq #10311522.this pe has been opened to assess the scope, frequency, and potential safety-related consequences of the alleged defect.

Consumer Complaints


Fail datemilesoccurencesPurchase date
TRACTION CONTROL SYSTEM
01/10/2010200001
 About 1 out of every 100 times i drive my 2007 mercury monterey van, the advancetrac system engages for no apparent reason. i lose control of acceleration, and must pull over, stop, and completely shut down the van, and start it up again to regain control. i have taken it to the dealer and told them about it, but they don't do anything because they say it doesn't happen when they test drive it. this has occurred on sunny days, on dry pavement, on highways, back roads, anytime anywhere really. i have not been in an accident because of it, but have almost been hit several times trying to get out of the way when it has happened. it is always very scary and very frustrating that the dealer won't do anything about it. *tr