Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 19091 | 10019800 | Low oil pressure indication/warning, a/c compressor inoperative and/or no crank condition on 4.6l equipped vehicles. *tt | 04/28/2006 | ||
| 18381 | 01/01/2005 | 10013319 | Open fuse f2.20 (5 amp) and/or f2.1 (30 amp) which may result in loss of function of several systems including power seats, adjustable pedals and power door locks. *tt | 04/14/2005 | |
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 021710 | 09/02/2002 | 10008584 | Electrical-central security module (csm) service tips. *mj | 08/06/2004 | |
| 04111 | 06/14/2004 | 0431 | 10008252 | Streamlined diagnostic procedure for vehicles with malfunction indicator lamp (mil) on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401. additional symptoms may include runs rough, lacks power, surge, poor fuel economy. | 07/23/2004 |
| 0471 | 12/31/2004 | 04262 | 10008201 | Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt | 07/23/2004 |
| 17375 | 11/01/2003 | 10008188 | Malfunction indicator lamp (mil) on and hard start/long crank. *tt | 07/22/2004 | |
| 03223 | 01/26/2004 | 0431 | 10007360 | Streamlined diagnostic procedure for vehicles with malfunction indicator lamp on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401. additional symptoms may include runs rough, lacks power, surge, poor fuel economy. *tt | 06/16/2004 |
| 17246 | 10/01/2003 | 10004900 | Instrument cluster locking up and accessories such as the radio, power windows, power locks and moonroof inoperative. *tt | 01/14/2004 | |
| 03203 | 10/13/2003 | 0398 | 10004886 | Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt | 01/14/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 16967 | 07/01/2003 | 10003843 | Cluster locking up & various accessories such as the radio, power windows, power locks and moonroof being inoperative. *tt | 11/04/2003 | |
| 17002 | 07/01/2003 | 10003858 | An intermittent or continuous open of fuse 1.15. *tt | 11/04/2003 | |
| 03136 | 07/07/2003 | 10003731 | No crank condition. service tips. *tt | 10/29/2003 | |
| 17011 | 08/01/2003 | 10003150 | Malfunction indicator lamp (mil) illuminated and diagnostic trouble codes (dtc's) p0171, p0172, p0174, or p0175. *tt | 10/09/2003 | |
| 16665 | 02/01/2003 | 10002514 | Blinking/half illuminated supplemental restraint system (srs) and/or anti-lock brake (abs) warning indicators after cold soak during ambient temperatures colder than 30 degrees fahrenheit. *tt | 09/04/2003 | |
| 16703 | 03/01/2003 | 10001946 | Battery light on or an alternator that is not charging. *tt *jb | 07/28/2003 | |
| 0365 | 03/31/2003 | 10001857 | Intermittent fuel gauge level dropping to empty when fuel level is not actually empty. diagnostic trouble codes b1201, b1202, b1204 may or may not be present. *tt *jb | 07/23/2003 | |
| 16029 | 07/01/2002 | 636221 | Some vehicles may exhibit unintended smart unlock activation without key in ignition. *tt | 11/06/2002 | |
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| 17280 | 10/01/2003 | 10004924 | Generator whistle/hoot noise in cold ambient temperatures. *tt | 01/20/2004 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 16617 | 02/01/2003 | 10002498 | Open f2.20 5 amp fuse which may result in loss of function of several systems including power seats, adjustable pedals and power door locks. *tt | 09/03/2003 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 15107 | 07/01/2001 | 621124 | Some vehicles may require excessive effort when trying to insert the key into the ignition lock cylinder. *tt | 09/07/2001 | |
| 14890 | 05/01/2001 | 620210 | Some vehicles may exhibit excessive efforts when trying to insert or remove the key from the ignition lock. *tt | 07/20/2001 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 16159 | 08/01/2002 | 636175 | Some vehicles built after march 2002 may not allow passive anti-theft system (pats) security access when programming spare keys or replacing defective keys. *tt | 11/06/2002 | |
| 01245 | 12/10/2001 | 630513 | Some vehicles equipped with the 4.0l engine may exhibit a condition of unable to access with the securilock passive anti-theft system (pats). *tt | 04/18/2002 | |
| 14906 | 05/01/2001 | 620220 | Information on performing any passtive anti-theft (pats) system functions including key replacements with wds or ngs. *tt | 07/20/2001 | |
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| 18171 | 09/01/2004 | 10011342 | No crank/no start condition when vehicle temperature is below freezing (32f/0c). *tt | 01/18/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/29/2008 | 90000 | ||
| Tl- the contact owns a 2002 mercury mountaineer. the wire harness in the door was exposed. the dealer was not notified. the manufacture was contacted, but offered no assistance. the vehicle was not repaired. the current mileage was approximately 170,000. the failure mileage was approximately 90,000. bw | |||
| 01/10/2009 | 125000 | ||
| The transmittion keeps slipping causing the car to stall and studder in traffic had to have it rebuilt in 2008 costing $3600.00, the differentials causing problems on front and rear with the car wheels spinning and sticking at times, the tires (all four) balling out from the inside out having to replace them every three to four months, the power locks, radio, interor lights all work when they want to like its a shortage, | |||
| 03/05/2009 | 147000 | 1 | |
| I have a 2002 mercury mountaineer, same as the explorer. my od light started flashing and i had ford service center run the code, code 755 solenoid b, i had the ford service center replace it to the tune of $698 on march 5. i got the truck back march 5, 2009 at 12pm. march 6, 2009 8 am, same issue. i took it back to the service center and i'm told i need a new transmission. march 9, 2009 i took the truck to 2 separate shops, one of them being a veteran transmission repair shop. same solenoid code 755 solenoid b. i took it back to the service center and am told that they will replace and i still need a new transmission. the transmission repair shop told me that ford knows of the problem and it is not the transmission, the wiring harness is bad which causes the solenoid to show as bad and show the code. she said she has had dealings with the same service center and everytime they tell customers they need a new transmission. there are thousands of complaints online for the same exact issue. *tr | |||
| 04/01/2006 | 60000 | 60 | 12/24/2005 |
| Tl*the contact owns a 2002 mercury mountaineer. while attempting to place fuel in the vehicle, the nozzle stopped after three gallons and gas began spilling out. the fuel gauge indicated that the gas tank was empty. the vehicle was taken to the dealer and they performed an unknown repair. however, the failure continued. the failure mileage was 60,000 and current mileage was 78,140. updated 04-07-08 *bf the consumer stated the door ajar chime goes off while driving and the automatic door lock does not lock for 5 miles. updated | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 10/24/2005 | 27798 | 1 | 07/20/2002 |
| 2002 mercury mountaineer stalled out on the highway and had to be towed. *jb | |||
| 01/27/2005 | 54500 | 1 | 12/20/2004 |
| Mountaineer started to make squeeling sound. i thought it was just the belt squeeling, so i took to local mechanic. mechanic told me the bearing inside alternator was failing. car was bought as is from citrus ford, ontario, ca. there was 30 day warranty, but incident didn't occur until after 30 days was up. power train warranty was only 3yr. 36,000 mile. the car has less than 56000 miles when alternator bearing went bad. this cost me $256 for the part to be replaced, plus labor.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 08/24/2001 | 2 | 08/01/2001 | |
| Engine stalls travelling at 35 miles/hr. has happened twice. electrical power on, just engine turns off. | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 09/14/2004 | 36000 | 8 | 09/13/2004 |
| Dt: the caller said vehicle stalled without warning several times. she stated that it did start back up. she took the vehicle to the dealer three times. dealer said they fixed it each time. she sent manufacturer a letter on the problem and other problems. also, the caller stated that she had the ignition switch replaced, and now when she takes it out of park something pops. dealer will not do anything else to help her with the ignition switch. *ak the day time running lights did not stay on, the consumer heard wind noise coming from the vehicle, the cigarette lighter did not work, there was a popping noise when the consumer placed the vehicle into gear. *jb | |||
| 05/07/2005 | 1 | 04/19/2005 | |
| Dt: the vehicle's transmission slipped, jumped and made clunking noises while in park, reverse or while the consumer was driving. the vehicle was taken to the shop several times for numerous things such as the ignition switch. she took her vehicle to the shop this time and they said it was her transmission. her vehicle only has 41000 miles. she started smelling a burning smell and that's when she took it into the shop. she has only had the vehicle 45 days and has already had all these problems. *nm | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 06/22/2008 | 1 | ||
| 2002 mercury mountaineer. consumer states vehicle caught fire under the hood *tgw the consumer believed the reason for the vehicle catching on fire was due to a faulty starter. the consumer also mailed in a recall letter regarding the speed control deactivation switch. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 05/10/2006 | 56000 | 1 | 09/09/2002 |
| Loss of a/c ,found wiring harness chaffing on oil filter space guard due to poor routing of harness. many other wires run through that can cause loss of engine and other failures. *jb | |||