Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
04160111/14/20050522810018745Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running. *tt01/12/2006
1857204/01/200510017881No start/hard start n hot soak restart. *tt12/06/2005
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
1716309/01/200310004057Excessive engine cooling fan noise. *tt11/17/2003
ENGINE AND ENGINE COOLING - ENGINE
0721210/01/200710023943Some 1997-2008 vehicles equipped with a 4.6l 2v, 5.4l 2v, or 6.8l 2v engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. *nj this includes f-53 motorhome chassis. updated 2/23/10. *pe02/20/2008
05131301/01/200510016798Hard start/no start condition during cold ambeint temperatures after short hot soak period-4.0l engine. *sc10/07/2005
03140408/23/20040416110011162Engine misfire or running - coil on plug (cop) ignition systems - wds cop kit diagnostic tips. to include various 2005 models. * ar this article 04161 supersedes tsb 03-14-04.01/06/2005
0217709/02/200210008581Cooling system-motorcraft premium gold engine coolant-serivce tips. *mj08/05/2004
0325612/22/200310008278Engine-romeo built 4.6l 2v-tick noise from engine-engines built before 9/17/2003. *mj07/26/2004
1754402/01/200410008115Generator noise in cold ambient temperatures. *mj07/22/2004
1650801/01/200310005087Vibration condition. contact request st. louis region. oasis. *tt01/29/2004
1716709/01/200310004060Multiple vehicles with 3.0l or 4.0l engines lacks power/runs rough/black smoke. 2004 sport trac included. *tt11/17/2003
1696807/01/200310003844Driveability conditions due to calibration vehicles equipped with the 4.0l sohc engine. idle air control (iac) valve replacement for these symptoms is typically not effective. *tt11/04/2003
0314407/21/200310003744Engine misfire or rough running condition with coil on plug (cop) ignition systems may be more accurately diagnosed using the optional worldwide diagnostic system (wds) coil on plug (cop) kit. 2003 super duty f series included. *tt10/29/2003
1704908/01/200310003162Rough idle / engine shake. *tt10/09/2003
1706908/01/200310003176Rough/rolling idle or hesitation after first startup or a rough/rolling engine speed when returning to idle after a short trip. *tt10/09/2003
0316408/18/200310003118Some vehicles, equipped with the 4.6l 2v engine, with an engine build date prior to 8/29/03 may exhibit an engine tick noise that is present at all temperatures during idle. 2004 models included. *tt10/08/2003
0310605/26/200310002769Throttle cable routing and splash shield modification when replacing throttle cable during normal service. *tt09/16/2003
1677104/01/200310002658Rough / rolling idle and hesitation on acceleration after a first cold startup. *tt09/10/2003
033502/17/200310002482Idle air control (iac) valve diagnostic service tips. *tt09/03/2003
87019710/22/200210000592Incorrectly installed gear driven camshaft position (cmp) sensor synchronizer assemblies causing surge, lost of power, malfunction indicator lamp on and diagnostic trouble codes p1336, p1309 and p0340. *tt03/25/2003
1529010/01/2001630190Some 4.0l sohc may exhibit an engine oil leak condition, coming from the oil pan or ladder frame area. *tt04/15/2002
1472603/01/2001619455Information on the intake manifold valley stuffer bag. *tt05/31/2001
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
028104/29/2002637920Some vehicles equipped with the 4.0 sohc (single over-head cam) engine may exhibit a primary timing chain rattle noise. *tt12/09/2002
1585305/01/2002637700Subject regarding intermittent engine quit during transmission engagements or parking maneuvers. *tt12/04/2002
1580404/01/2002637528Some vehicles built since october 1, 2001 may exhibit a no start condition or an intermittent no start condition, and / or possibly no communication from the powertrain electronic controller with the wds / ngs diagnostic equipment. *tt12/02/2002
027604/15/2002636013Information on diagnosing engine rattle noise from primary chain drive area between 2000-3000 rpm on cold engine operation only. *tt11/04/2002
1547012/01/2001630576Concerns with spark knock noise or chain rattle noise between 2000-3000 rpm, during cold engine operation only. *tt04/18/2002
1548912/01/2001630600Some vehicles equipped with 4.6l engines may exhibit a high frequency whine noise (hair dryer type noise), that lasts for 30-60 seconds after cold start. *tt04/18/2002
0124612/10/2001630515Engine oil system priming procedures, service tips for reports of premature engine failure. *tt04/18/2002
1538311/01/2001630395Some vehicles may exhibit an intermittent no crank condition and no communication from the powertrain electronic controller with the wds/ngs diagnostic equipment. *tt04/16/2002
1528610/01/2001630184Some vehicles may exhibit an intermittent no crank condition and no communication from the powertrain electronic controller (ptec) with the wds / ngs diagnostic equipment. *tt04/15/2002
1554001/01/2002630072Information regarding engine wind noise.*yh04/12/2002
021401/21/2002630001Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt04/11/2002
0120510/15/2001627927Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes p0171 and or p0174. *tt02/26/2002
1505807/01/2001621057Some vehicles equipped with a 5r55w automatic transmission may exhibit a tick noise while at idle in park and neutral. *tt09/06/2001
1486804/01/2001619337Some vehicles equipped with the 4.0 sohc engine may exhibit a primary chain rattle noise (sometimes described as a spark knock-type noise). *tt05/23/2001
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
0221610/28/200210013064Excessive sulfur smell from exhaust. *eh04/07/2005
1578304/01/2002637476Some vehicles may exhibit excessive sulphur smeel from the exhaust under certain drive modes. *tt11/26/2002
1521009/01/2001625737Some vehicles equpped with 4.0l engine may exhibit excessive sulphur smell fromthe exhaust system while operating under certain drive modes related to calibration. *tt11/30/2001
1498306/01/2001622789Some vehicles equipped with 4.0l engine may exhibit excessive sulphur smell from the exhaust system while oeprating under drive modes. *tt10/22/2001
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
1609408/01/2002636110Some vehicles may exhibit fuel diagnostic trouble codes p0171, p0172, p0174, p0175 or mass air flow diagnostic trouble codes p0102, p0103, p0112, p0113. *tt11/05/2002
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
1551901/01/2002630047Some vehicles may experienced a strong sulphur odor during certain drive modes.*yd04/12/2002
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
02M0106/01/200402M0110007207Customer satisfaction program 02m01 supplement #4. certain ford 2000 through 2003 vehicles equipped with a tube-mounted egr pressure sensor - additional egr pressure sensor warranty coverage. *tt supplement #3. *mj supplement #606/03/2004
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
05N0412/14/200510018959Extended coverage program 05n04 - extended coverage for composite intake manifold. this program is being provided as a settlement to a class action lawsuit. the terms of the settlement extend the coverage of the all-composite intake manif01/25/2006

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ENGINE AND ENGINE COOLING
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
ENGINE AND ENGINE COOLING - ENGINE
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
07/15/200492213
 New showroom 2002 mercury mountaineer. the engine in this vehicle malfunctioned twice without warning; no overheating, no dashboard light indicators either time. july 2004/odometer reading 92213, the mechanics at the freeway lincoln mercury were baffled. they advised me that all the fluids were in the vehicle. later (one week) they found a hole in the radiator. i was told i had a new engine, with a new warranty. 2nd time was june 06, odometer 166199,(new engine 73986) no warning, no dashboard lights, no overheating. per a different certified mechanic not only was the engine not new but it had severe corrosion in it and showed signs of multiple overheating conditions. they told me of an all technical service bulletin dated 1/21/02 for my vehicle's engine regarding the engine head gasket---some engine assemblies with aluminum cylinder heads repaired in-vehicle have been found to leak coolant and/or oil from the cylinder head gasket area due to particle contamination or scratches and dents to block mating surfaces. action: refer to the following service information for recommended gasket sealing surface preparation procedures. if the engine diagnosis points to a faulty head gasket (leaks oil, leaks coolant, oil or coolant contamination, or air in coolant), thorough cleaning procedures are necessary for a successful head gasket repair. diagnosis and post- repair confirmation can be done successfully utilizing leak detection methods such as a black light dye process. service procedure:to sum up, a successful leak repair depends on:accurate diagnosis of the leak using ford-recommended test equipment and procedures .surface preparation and gasket installation using the approved tools, cleaners, and methods.exercising care and cleanliness during disassembly/assembly of components use of genuine ford oem replacement parts
01/08/201086000
 Driving from dallas, tx, to west lafayette, in, in jan 2010, the 2002 mercury mountaineer with 4.6l v8 engine blew a spark plug out of the cylinder head causing us to stop in a small town to have the engine repaired. this was a factory installed (not replaced) spark plug. i have seen many complaints about this in the ford v8 engine. the vehicle had around 86,000 miles on it at the time and was not due for a spark plug replacement until 100,000 miles. this was a safety hazard as gasoline is spewing out of the cylinder head with an attached and still arcing spark plug.
09/24/20091256301
 While driving on i75, i heard a loud bang then a constant popping sound from under the hood. i pulled off the interstate and looked under the hood. i found that one of the spark plugs had blown out of the engine, which allowed fuel to escape into the engine compartment. *tr
06/23/20091100001
 Just left the highway and ended up at a red light traffic signal and one the light turned green, i went to drive off and a loud boom i could hear coming from under my hood, as i looked in my rear view mirror a semi truck started honking its horn and slammed to miss hitting from behind. i went to pull to the side the road but truck was jumping all over and i had to pull in front of cars turning which i smelt a smell like something burning. the spark plug had ripped from its socket, it had happened the first time 1 year ago now 2nd one, repairman says he sees this all the time with my vehicle, ford is helping putting my kids through college with these problems from your year wow, i thought ford got, paid, repairmen got paid, and i'm the only one taken for a ride of a lifetime. not right is it. *tr
06/23/20091100001
 Just left the highway and ended up at a red light traffic signal and one the light turned green, i went to drive off and a loud boom i could hear coming from under my hood, as i looked in my rear view mirror a semi truck started honking its horn and slammed to miss hitting from behind. i went to pull to the side the road but truck was jumping all over and i had to pull in front of cars turning which i smelt a smell like something burning. *tr
03/01/200546851302/12/2005
 2002 mountaineer stalls, transmission control assembly, main control valve, and gasket had to be replaced. *ts the lift gate was sticking, and while closing it, the glass shattered, the glass was recalled, and was suppose to have been fixed. the oil light illuminated. the trim on the front door fell off while driving. there was a grinding noise coming from the rear wheels, it was determined that there was severe rust on the brake componets, the park brake shoes fell apart due to corrosion, the rear wheel bearing and knuckle assembly had excessive rust. *jb
08/26/200554000104/20/2005
 1. purchased this vehicle 4/05. 2. 8/26/05 while driving on i-81 the vehicle began vibrating and making a tapping noise. check engine light came on. pulled over, could not determine the problem and drove straight to the dealership of purchase. 3. 8/26/05 -cylinder head needs to be replaced because spark plug blew out and damaged the head. extended warranty does not cover the replacement/repair because it was not caused by a moving lubricated part. vehicle would be ready by friday, 9/2/05. 4. original technician at school, and new technician would be assigned. new date for vehicle to be ready wednesday 9/7/05. 5. turned in my rental car on 9/7/05. after test drive by dealership the vehicle appears to still have a problem. got a ride home. received a call about 5:30pm advising that the timing chain pulley needs to be replaced. part ordered and vehicle may be ready on 9/8/05. no discussion on the warranty coverage for this additional repair. 6. go to http://consumeraffairs.com/automotive/ford_spark.html and you will find that since june 2001 this spark plug defect has been reported. 7. costs are extensive for the repair in excess of $3000, and i've only had the vehicle for 4 months and drove it only 2 months because i have been away with the virginia army national guard. 8. no guarantee that this problem won't happen again since ford has not recalled the vehicles to correct the problem. how can i get my money back for the repair? i feel that i have purchased a lemon and i also feel that the dealership knew more about the issues with this vehicle than they revealed. i would like the vehicle exchanged for one of equal value. *jb
08/01/20041
 Consumer called and requests several times for certain parts. it has been several months and dealer has not responded. consumer was waiting to get vehicle serviced.*ak
11/20/200188330
 Problems with vehicle's transmission at various speeds. *mr the engine remained slipping, jumping, and making noises, the rear window did not hold and fell on the consumers head, the steering column locks, the fuel engine read empty and the light was on, the interior coat hooks had come out of the walls, and the transmission was jumping, clunking, and slipping. *sc dup of 10022342_pco
06/15/20030
 The service dept. states that the wiring is bad.after replacing the wiring the problem still exist.i'am afraid to drive this car if the wiring is bad theres a chance that the car will catch a fire.
60001
 While driving or idling vehicle will cut off without warning dealership cannot locate cause of problem. *ak
ENGINE AND ENGINE COOLING - COOLING SYSTEM
02/15/2009520001
 Rear panel under window has recently cracked, there are now 2 vertical cracks running down the back of the vehicle. also, hitch to rear door doesn't stay up. this vehicle has also had a new engine put it and injectors have popped out on more than one occasion. this is the most expensive vehicle i have ever purchased and it has given me more problems than i could ever expect in a vehicle. ford needs to compensate for this vehicle. we have owned several ford's and have never seen anything like this. it is a true lemon>>>> *tr
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
05/27/2001
 Consumer noticed fluid leaking from under vehicle. consumer took car to dealer. dealer told consumer that the radiator needed to be replaced. consumer stated that at 700 miles radiator should not need replacing.*ak
ENGINE AND ENGINE COOLING - ENGINE
09/22/20081170001
 Add to your list of complaints of spark plug ejection from the aluminum head. this is a ford motor company design flaw that they refuse to resolve. total parts and labor to fix = $3,372.50. *tr
02/24/2008654431
 On local street at about 25-30 mph. #2 sparkplug blew out from cylinder head. it sounded like a blown exhaust gasket. after arriving home have found that plug was blown out breaking the coil and exposing the eng to a possible fire from the arcing. this was original sparkplug installation. *tr
03/20/200774506104/15/2004
 I was driving home in my 2002 mercury mountaineer on monday evening in lyndhurst, nj around the time of 7 pm. i heard a very loud bang, followed by some rattling which scared me half to death. i had no idea what has occurred. i was very nervous because i was unable to apply pressure to my break to stop without the truck idling very rough like it wanted to stall. the truck lost all power. i carefully proceeded to a local gas station in rutherford and dropped my car off for the machining to look at in the morning. i received a call the following morning from (the mechanic) who stated the #5 spark plug ripped out of my aluminum engine head. for a cost of $366.00 he re-threaded the spark plug, installed a new coil and did a tune-up. he told me this is a very common problem with certain v8 and v10 ford engines. it can occur again, or the same plug may rip out again. this is a very dangerous situation especially when i have to go on two highways to get to work everyday. the sound was like i was being fired on by nato. imagine losing power on the highway with people behind you at 65 mph. i looked on the internet and found many compliants by ford customers who had the same thing happen several times, causing them to replace the engine. ford does not want to take responsibilty, someone needs to make them replace these dangerous engines. spark plugs just fire the engine, they are not supposed to shoot out of the engine like small rockets. what if my hood was open and this happened? someone could have goten killed. if this were a baby seat, crib or child toy it would be recalled. we can't wait till there is a death from this problem. *ak
09/01/2005212/21/2004
 2002 mountaineer head valve broke. *ts ***nar*** the consumer agreed to a rebuilt engine and the work was completed on december 29, 2005. twelve days after having the rebuild engine installed, it ceased while the consumer was driving. the consumer was told a hose clamp came loose. *jb
06/11/20031
 The front end dash has a very loud rattle while letting up on the gas or depressing the brake the vehicle has been in the shop five times. they have readjusted the a/c lines many times, tightened items in the engine, and replaced a missing bolt in the firewall. it was fixed once that last a couple of months, but the noise is back. it will be going in the shop for the sixth time. also, there is a squeak when going over bumps. it has been in the shop twice and they replaced the ball bearing joints. however, the squeak is back.*ak
05/01/2002
 Engine head gasket keeps rupturing and spilling gas all over engine. consumer is concerned about a fire starting. please provide any further information.*ak
10/17/20010
 Consumer was traveling about 70mph on a highway and smelled gasoline coming through air conditioner's vents. she was able to pull over to shoulders, and vehicle was leaking oil from underneath. dealership was aware. *ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
12/03/200586000105/25/2003
 I had a spark plug blow out of my 2002 mercury mountaineer 4.6l engine. the car has 86,000 miles on it but this is the second engine. the original engine was replaced in dec 2003 when it had 49,000 miles on it. the original engine seized up after an oil pump failure. *nm
10/29/2005111000111/07/2001
 Spark plug blew out of cylinder head and stripped threads. mercury mountaineer 2002. *nm
09/01/2002311/01/2001
 Suddenly stalls when braking & steering wheel is turned when engine warm and has less then 1/2 tank of gas. *ak
10/23/20010
 While going up a hill at 30 mph consumer noticed dash lights flickering on and off. a while later engine shut down, vehicle had to be towed to dealer. on november 1st, while traveling at about 60 mph, engine died. consumer tried to restart while car was coasting to avoid a rear end collision, luckily vehicle restarted. consumer felt very lucky. please provide any further inforamtion.*ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
07/25/200650000800
 Tl*the contact owns a 2002 mercury mountaineer. the contact stated that the timing chains on his vehicle were loose, which could cause the engine to fail. while driving 10 mph, he heard a clanking sound on several occasions. the vehicle was taken to a mercury dealer twice, but they would not assist for free. the purchase date was unknown. the current mileage was 85,000 and failure mileage was 50,000.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
11/01/200220000500
 Vehicle releases extremely bad/ over powering sulfur smell at uneven intervals while driving or stopped. it can even be smelled inside the cabin. happens 5 or 6 times on a normal day. mercury says they are aware of problem and had it on a few other vehicles, but don't know how to fix it. mercury told me to switch brands of gas- that has not worked. *jb
10/27/2002109/01/2002
 The first time the transmission problem happened while i was driving on i-275 going to jury duty. it was rush hour, stop & go traffic. i was excellerating and at approximately 60 miles per hour, the truck like slammed into gear. it started me & i thought i had been rear-ended. i contacted the dealer on my cell phone and asked to bring it in. i was told since i was in jury duty, i would have to wait until my service ended and then bring it in. i asked if the transmission or drivetrain could further damage & was told no. i was afraid to keep driving it but did not have a choice at the time. i kept track of the times the truck slammed into gear which up until the time i took the vehicle in, was when the vehicle was warm & it was on excellerations at different speeds & times. the service people said it did not do it while they test drove it but ford's knew there was a problem with it & the repair was to reprogram the computer chip & that would fix the problem it did not. i had to re-schedule an appointment for another attempt to fix it. this time the dealer placed a recording device on the truck & were able to capture it acting up. the service person told me i needed a new transmission & that's what he'd like to do to repair it but i'd have to wait until ford's retrieved the data. i was concerned about driving the vehicle and it only had 800 miles on it! while waiting for a determination, i had driven the vehicle about 6 or 7 miles and an awful odor filled the cab. it smelled like something burning under the vehicle. i pulled over & checked under the truck for a fire. i did not see anything that looked like it was burning. i called the dealer & complained again about it slamming into gear & now the awful smell. i wondered if the transmission was burning. i was told it was another complaint others made as well. it was coming from the exhaust (valve?) for the 3rd try, these 2 issues & others are now being repaired. dt
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
11/01/2001106/15/2001
 Three sets of goodyear, eagle ls tires, size p24570r16 (no dot # mentioned) with less than one hundred miles had to be replaced because knots were found on sidewall and tread. dealer has been contacted. *ak engine light illuminated due to faulty dpfe sensor; air bag light on, air bag module replaced; loose rear center console; vibration and popping noise over bumps, replaced and balanced all four tires, replaced stabilizer bar links, rims were out of round; scrunching noise while turning, rack and pinion replaced; experiencing whistling noise; hard jerk and popping noise when shifting, gear selector slippage; a/c vent squeaking, a/c vent readjusted. *tt
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
22476108/12/2002
 The exhaust pipe had some way bent which caused the pipe to get close to the rear fender. the rear fender was made of some sort of plastic which melted from the exhaust pipe. the owner was told the only way that the pipe could have been disfigured if you ran over a speed bump. the owner does not recall doing that or over loading the truck. ts reconditioned bumper, absorber, reflector had to be replaced. *tt