Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
04211510/31/20050521310013388Fuel gauge slow to update after refueling. *eh04/18/2005
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
1553201/01/2002630018Information on vehicles exhibitng fuel line damage due to pinching/squeezing of the fuel return line. *tt04/11/2002
FUEL SYSTEM, OTHER
1871907/01/200510017860Malfunction indicator lamp coming on with diagnostic trouble codes (dtcs) p0171, p0172, p0174 and/or p0175 (fuel system too rich or lean). *tt12/05/2005
1822410/01/200410010735Runs rough or misfire - diagnostic trouble codes p0300-p0308 or p0316. *tt12/07/2004
1821710/01/200410010731Multiple vehicles - fuel level indication concerns - service tip. various models including 2005 super duty f-series, excursion, expedition, explorer, mountaineer and aviator. *tt12/07/2004
1731611/01/200310008166Fuel signal to instrument cluster service tip. *tt07/22/2004
1749401/01/200410007334Distance to empty not displayed. *tt06/10/2004
039805/12/200310002780Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt09/17/2003
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
0521301/01/20060621210019379Malfunction indicator lamp on with pcm diagnostic trouble code p0463 and/or ic diagnostic trouble code b1201 - fuel gauge drops to empty or slow to update after refueling. *tt03/13/2006
1812109/01/200410011332Fuel gauge slow to update. *tt01/18/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
04/01/2006600006012/24/2005
 Tl*the contact owns a 2002 mercury mountaineer. while attempting to place fuel in the vehicle, the nozzle stopped after three gallons and gas began spilling out. the fuel gauge indicated that the gas tank was empty. the vehicle was taken to the dealer and they performed an unknown repair. however, the failure continued. the failure mileage was 60,000 and current mileage was 78,140. updated 04-07-08 *bf the consumer stated the door ajar chime goes off while driving and the automatic door lock does not lock for 5 miles. updated
06/15/2005380001
 This is a 2002 mercury mountaineer with a v8 engine. the vehicle accelerates on its own with no driver input from a stop. it lurches both in drive and in reverse.
02/23/2002
 While parking noticed a fuel smell coming inside of vehicle. consumer backed out of the parking garage, and noticed that gasoline was leaking from underneath vehicle. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
10/12/200567000108/08/2004
 My wife was pulling into a parking space when the vehicle surged forward resulting in a crash with a metal hand rail and two air conditioning units. no definitive cause has been established except. a witness says she heard an engine rev up just prior to the crash. *jb
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
01/30/2002210/01/2001
 Upon purchase, a raw gas odor was noticeable--returned to dealer--no problem found; returned at 4000 miles with same problem--replaced fuel injector; third time major fuel leak from right side fuel rail at upper seal on cyl 3 & 4 o-ring replaced--dealer had us call tow service and the dealer took care of repairs under warranty--great concern about safety due to possible of a serious fire from fuel leakage onto hot engine. *ak
10/17/2001308/01/2001
 I purchased 2002 mercury mountaineer on 08/31/01 and in less than a month the vehicle leaked fuel. the first incident happened on 09/26/01 while the vehicle was idling in parking the engine started leaking fuel and emptyed the tank in about 2 minutes. the vehicle towed in for repairs that day and o-rings were replaced. the second incident happened on 10/03/01 while the vehicle was being driven on the interstate at 70 mph, and this time smoke began to come from under the hood. the vehicle was towed and repaired one day later, and the repairs made were to replace the injector. the third incident happened on 10/17/01 while the vehicle was at an intersection wait at a signal light. the smell of fuel came in there the a/c vent and smoke was coming from under the hood. the vehicle was towed in for repairs that day and is still in for repairs since 10/17/01. i do not feel safe driving this vehicle and have made that known to the dealership and manufacter. i have requested a vehicle buy back and the only answer i get is to wait for more repairs. i fear for my life by driving this vehicle again. thank you virgia rhymes
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
11/20/200188330
 Problems with vehicle's transmission at various speeds. *mr the engine remained slipping, jumping, and making noises, the rear window did not hold and fell on the consumers head, the steering column locks, the fuel engine read empty and the light was on, the interior coat hooks had come out of the walls, and the transmission was jumping, clunking, and slipping. *sc dup of 10022342_pco