Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| WHEELS | |||||
| 04181 | 01/01/2004 | 10013107 | Clear coat peel off the wheel or cracks that look like spider webs under the clear coat - 16 inch wheels. *tt | 04/07/2005 | |
| WHEELS - CENTER SECTION | |||||
| 14804 | 04/01/2001 | 619292 | Information on front wheel hub assemblies. *tt | 05/23/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 10/06/2012 | 127000 | 1 | |
| I got into my mountaineer and notice a familiar rumble. my wheel bearins went bad again! i will be replacing these for the 4th time now. this is on top of having to have the transmission rebuilt to the tune of $3700. i love to drive this car but it constantly needs repairs and the repairs need repairs. i can not afford a new car but i can't keep fixing this one!!! i have also had to replace the intake manifold only to find out ford had a fly by night law suit and never notified people to have there intakes checked so that was another $300 just for the part. i think ford should help us out that helped them out. *tr | |||
| 10/06/2012 | 127000 | ||
| I got into my mountaineer and notice a familiar rumble. my wheel bearins went bad again! i will be replacing these for the 4th time now. this is on top of having to have the transmission rebuilt to the tune of $3700. i love to drive this car but it consantly needs repairs and the repairs need repairs. i can not afford a new car but i can't keep fixing this one!!! i have also had to replace the intake manifold only to find out ford had a fly by night law suit and never notified people to have there intakes checked so that was another $300 just for the part. i think ford should help us out that helped them out. | |||
| 01/09/2008 | 50000 | ||
| Tl*the contact owns a 2002 mercury mountaineer. the contact noticed that all four wheels were beginning to corrode from the rear to the front. he took the vehicle to the dealer several times and was told that the wheels needed to be replaced. he was also advised that they could not repair the vehicle free of charge since there was no related recalls. he called the manufacturer and was told that they would not repair the vehicle free of charge as it was outside the warranty. the vehicle has not been repaired. the current mileage was approximately 71,000. the failure mileage was approximately 50,000. | |||
| 10/05/2008 | 96000 | 1 | |
| While driving on the highway the front left original manufactures rim had a catastrophic failure. the rim in question after investigating it had a fracture that was perpendicular to the rotation of the rim which resulted in the loss of air pressure causing a secondary failure by the rim fracturing in the circumference causing the rim itself to separate into two pieces. *tr | |||
| 06/26/2007 | 75500 | 2 | 09/30/2001 |
| Traveling i-95 n between baltimore,md and wilmington de when transmission started slipping in 2002 merc mtnr. transmission slipping when shifting into 3rd gear at toll both. pulled off hwy at rest stop but did not turn off engine. pulled back onto hwy, accelerated and check transmission indicator came on. o/d light began flashing. pulled off hwy, called for tow and was taken to local ford dealership. was told band was broken in transmission and replacement was needed at cost of $4361. had just replaced left rear wheel bearing and rear parking brakes week prior for $650. vehicle had 75k miles. couldn't justify spending that much money on 6 year old vehicle that had left me stranded five hours from home. traded vehicle (got annihilated on trade!) and continued my trip. | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/11/2004 | 43149 | 1 | 07/23/2001 |
| As i was driving, all 5 of the tire studs on my 2002 mercury mountaineer broke, which then caused my front passenger side wheel to fall off. when the tire fell off it tore the fender of my car. there was no damage to the tire or hub cap. *jb | |||